Bridgewood & Neitzert Reviews 

382
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I took my Cello into Bridgewood and Neitzert for a new bridge and asked what else might make it sound better. Gary fitted an Akusticus tailpiece and a carbon endpin unit as well as gluing various poi... See more

Company replied

Rated 5 out of 5 stars

Really fast service and it's the most beautiful bow! Looks fantastic and it has ice balance and the sound so far on a modern instrument is good but hoping to get a baroque cello soon.

Company replied

Rated 5 out of 5 stars

Bridgewood & Neitzert have set me up with two beautiful Baroque cellos over the last five years. The latest old instrument they have returned from its modern set-up giving me exactly what I’d hoped fo... See more

Company replied

Rated 5 out of 5 stars

Bridgewood and Neitzert were quick to respond to my query about string gauges and choosing the most appropriate strings for baroque playing. The information sent on this was really informative. The o... See more

Company replied

Company details

  1. #28 of 45 best companies in Musical instrument shop
  2. #3 of 8 best companies in Musical instrument manufacturer
  3. #3 of 4 best companies in Musical instrument rental service
  4. #4 of 6 best companies in Musical instrument repair shop
  5. #7 of 9 best companies in Used Musical Instrument Shop
  6. #1 of 2 best companies in Violin shop

About Bridgewood & Neitzert

Written by the company

Founded in 1982 we are recognised as one of the UK’s leading violin dealers, restorers, and makers offering a complete service to all string players from students to professionals, running a large-scale repair and restoration workshop operating to the most exacting and precise standards.

Whether modern, classical or baroque our expertise and knowledge have served musicians in achieving optimal sound, cared for by gifted craftsmen/musicians.

Visit our website for more information

Contact info

4.8

Excellent

TrustScore 5 out of 5

382 reviews

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4.8

All reviews

(382)

45 reviews in the last 12 months

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Rated 4 out of 5 stars

Had an instrument repaired and restrung…

Previous review was perhaps a bit harsh, so have amended. Had an instrument repaired and restrung and the communication was quite average. There were some delays and the wrong strings were put on due to some miscommunication within the shop. This was quite unfortunate, but I do believe the communication could have been better around the collection of the lute, which was delayed. Having said that the instrument was very well repaired so no complaints there. Just some frustration on my side, which I believe I communicated well enough when at the shop.

6 March 2023
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Reply from Bridgewood & Neitzert

Thanks Dominic

Rated 5 out of 5 stars

Historical chin rest

Quick delivery of an early-19th-century-style violin chin rest that works excellently and is attachable to either side of the tailpiece of a period instrument.

25 February 2023
Rated 1 out of 5 stars

My item hasn’t arrived yet

My item hasn’t arrived yet. Where is it? Did you even send it? Have you stolen my money?

24 February 2023
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Reply from Bridgewood & Neitzert

Dear Francine, I am very saddened to see your 1 star reveiw. The problem is not with us but with the post office, you placed an order 15th of February, and we sent it to you on the same day- Aquila strings 10FU, 116HU, 88HU and 68HU. Please call our shop on 020 7249 938 and they will chase up the Royal Mail. I would very much appreciate if you would remove your 1 star review, I am happy to discuss this with you, best Gary Bridgewood

Rated 5 out of 5 stars

BAM straps

Straps available as a pair, unlike other retailers, posted and arrived quickly and with a reliable delivery service.

24 November 2022

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