Bridgman Luxury Furniture Reviews 

1,253
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 234 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, knowledgeable, and helpful approach, providing excellent advice and making the buying process enjoyable without any pressure. Many people highlight the superb quality and durability of the products, with some noting they remain in excellent condition even after years of use, often exceeding expectations. The overall service, including efficient and professional delivery, is frequently praised, with teams often setting up furniture, removing packaging, and providing timely updates. However, some customers also noted occasional issues with the delivery service, such as missed appointments or forgotten small items.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its superb quality and durability,... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, knowledge, and... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the superb and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast, professional, and... See more

Service

Customers had positive experiences with service, often describing it as excellent, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish we have nothing but praise. The staff at the Royal Tunbridge Wells store were friendly, helpful & knowledgeable & listened to our requirements. We received quotes before we got ho... See more

Company replied

Rated 5 out of 5 stars

We purchased 4 large loungers table and eight dining chairs and had them exported to South of France, where they have sat outside in very hot weather with very high UV and are left outside all year un... See more

Company replied

Rated 5 out of 5 stars

Kate at the Cheltenham store was fantastic, nothing was too much trouble, she followed up on the order many times and checked we were happy. Excellent service and quality. Its about the best you ca... See more

Company replied

Rated 5 out of 5 stars

Our experience with Bridgmans has been first class. Visiting the Wilmslow store gave us the opportunity to see and try out the furniture in the flesh. We had excellent advice regarding the best chairs... See more

Company replied



Company details

  1. #34 of 400 best companies in Home Furniture Shop
  2. #6 of 100 best companies in Garden
  3. #21 of 190 best companies in Garden centre
  4. #6 of 123 best companies in Garden Furniture Shop
  5. #2 of 76 best companies in Outdoor furniture shop
  6. #10 of 91 best companies in Sofa store

About Bridgman Luxury Furniture

Written by the company

The world's leading designers and suppliers of quality home & garden furniture. Spend more time enjoying your home & garden with comfortable, quality furniture. SHOP GARDEN SHOP HOME SHOP SOFAS ORDER a catalogue FIND A SHOWROOM

Bridgman Luxury Home & Garden Furniture

Written by the company

Family Run Business for Over 40 Years
Indulge in the handmade British luxury of Bridgman furniture and create special moments in your home and garden as you entertain and enjoy stress-free relaxation. Our collections of dining and lounging furniture have all been carefully crafted using quality materials that are not only low maintenance, but weatherproof. Our award-winning furniture has transformed spaces in the UK and beyond. Browse online today or visit one of our seven showrooms.
The UK's Only Fully Waterproof Cushions
With the development of our fully waterproof cushions, you no longer have to worry about stains, spillages or the erratic English weather. Whether it’s coffee or red wine, spillages just wipe straight off and are simple to clean. The fully waterproof cushions are exclusive to Bridgman and are made to specifically fit Bridgman home and garden furniture. Browse our fully waterproof cushion collections.
Extended Guarantees & Fast Delivery
With customer satisfaction at the top of our priority list, we offer extended guarantees of up to 10 years across our most popular ranges - giving you peace of mind at all times. And unlike many retailers often taking weeks on end to deliver, we hold vast stocks and offer fast, free delivery - allowing you to make the most of your new furniture as quickly as possible!

Fast, Free Delivery & 30 Day Money Back Guarantee

Enjoy fast-track premium delivery & guaranteed returns

Enjoy fast-track premium delivery & guaranteed returns
We offer fast and free delivery within days on all orders with our premium 1-man delivery service and we also offer a premium 2-man delivery service. We're confident that you will be happy with your purchase, but if that isn't the case, we offer a 30 day money back guarantee.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,253)

233 reviews in the last 12 months

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Rated 5 out of 5 stars

We purchased new garden furniture from…

We purchased new garden furniture from Bridgman in April.
We met Bruno at the Enfield showroom who was very helpful in guiding us in our selection and delivered great customer service throughout our order.
We had an issue following delivery but this was attended to swiftly.
All in all we are very pleased with the purchase and look forward to using it over many summers to come.

16 April 2026
Unprompted review
Bridgman Luxury Furniture logo

Reply from Bridgman Luxury Furniture

Thank you for your lovely review.

We're delighted to hear you're pleased with your new garden furniture and the service Bruno provided at our Enfield showroom. We'll be sure to pass on your kind words to him.

We're sorry there was an issue following delivery, but we're pleased it was resolved quickly. Thank you for choosing Bridgman, and we hope you enjoy your furniture for many summers to come.

Warm regards,

The Bridgman Team

Rated 5 out of 5 stars

Visited Harry at the Walton Branch and…

Visited Harry at the Walton Branch and had lots of questions! He was very courteous, patient and helpful and made the selection process a really good experience.

29 May 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Thank you for your kind review.

We're delighted to hear Harry made your visit to our Walton showroom such a positive experience. We'll be sure to pass on your lovely feedback to him. It's great to know you had an enjoyable experience, that's exactly what we strive for.

Warm regards,

The Bridgman Team

Rated 5 out of 5 stars

Helpful Stsff

Bruno has been very helpful when we wanted to order some new seat cushions for our Hampstead garden furniture which is still going strong and looking great after 7 years!
Thank you

Emma Corner

10 June 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Thank you for your kind review!

We're delighted to hear your Hampstead garden furniture is still looking great after seven years. It's also wonderful to know Bruno was able to help with your new seat cushion order. We'll be sure to pass on your kind words to him.

Warm regards,

The Bridgman Team

Rated 5 out of 5 stars

Great, personalised experience

We had a really great, personalised experience with Emma at Bridgman Wilmslow who helped us with buying our new family sofa which catered for our individual needs! Thankyou very much.

7 June 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Thank you for your wonderful review.

We're delighted to hear that you had such a great experience with Emma at our Wilmslow showroom. Providing personalised advice and helping customers find the perfect furniture for their individual needs is exactly what we strive for, and we're pleased Emma was able to help you choose your new family sofa.

Thank you for choosing Bridgman, and we hope you enjoy your new sofa for many years to come.

Kind regards,

The Bridgman Team

Rated 5 out of 5 stars

Excellent customer service

This was a very considered purchase . And I am delighted with all the fantastic service and information provided by katie in the Cheltenham store. Her knowledge and authenticity contributed hugely to my choice to buy the beautiful Marseille set . Thanks so much for creating such high quality sustainable furnishings for the outdoors

5 June 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Thank you for your wonderful review.

We're delighted to hear that you're so pleased with your Marseille set and the service you received from Katie at our Cheltenham showroom. We're thrilled she was able to help you make your choice with confidence.

Thank you for your kind words about the quality of our furniture. We hope you enjoy your new outdoor space for many years to come.

Kind regards,

The Bridgman Team

Rated 5 out of 5 stars

We had Bruno- he was brilliant

We had Bruno- he was brilliant. He was very friendly, professional and efficient. He was a pleasure to deal with- couldn’t recommend more.

18 May 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Thank you for your kind review.

We're delighted to hear that Bruno provided such a wonderful service. We'll be sure to pass on your lovely feedback to him.

Thank you for your recommendation and for choosing Bridgman.

Kind regards,

The Bridgman Team

Rated 5 out of 5 stars

Good quality garden furniture

Very pleased with our Bridgman garden furniture. Excellent quality and very comfortable. The service we received was perfect. Would thoroughly recommend this company. Delivery was made at our convenience, as our new patio was delayed. Thank you Bruno Harris for your good customer service.

12 January 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Thank you for your wonderful review.

We're delighted to hear that you're so pleased with your garden furniture and the service you received. We'll be sure to pass your kind words on to Bruno.

Thank you for your recommendation and for choosing Bridgman.

Kind regards,

The Bridgman Team

Rated 5 out of 5 stars

A fabulous product and very helpful…

A fabulous product and very helpful team.

25 May 2026
Bridgman Luxury Furniture logo

Reply from Bridgman Luxury Furniture

Thank you for your kind review.

We're delighted to hear that you're pleased with your furniture and found our team helpful throughout your experience.

Thank you for choosing Bridgman.

Kind regards,

The Bridgman Team

Rated 5 out of 5 stars

Very good experience

Very knowledgeable sales team, by good product and a real effort to ensure that we were happy with the furniture on delivery

4 June 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Thank you for your lovely review.

We're delighted to hear that you had a very positive experience with our knowledgeable sales team and that you're pleased with your furniture. It's great to know our team made every effort to ensure you were happy with your delivery.

Thank you for choosing Bridgman.

Kind regards,

The Bridgman Team

Rated 5 out of 5 stars

Great product and delivered quickly

Great product and delivered quickly

23 May 2026
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Reply from Bridgman Luxury Furniture

Thank you for your kind review.

We're delighted to hear that you're pleased with your furniture and that it was delivered quickly.

Thank you for choosing Bridgman.

Kind regards,

The Bridgman Team

Rated 5 out of 5 stars

High quality furniture

High quality furniture that lasts for years and outstanding customer service. Would highly recommend

4 May 2026
Bridgman Luxury Furniture logo

Reply from Bridgman Luxury Furniture

Thank you for your wonderful review.

We're delighted to hear that you're pleased with the quality of our furniture and the customer service you received. Your recommendation means a great deal to us.

Thank you for choosing Bridgman.

Kind regards,

The Bridgman Team

Rated 5 out of 5 stars

Welcomed by Kate when we went to view…

Welcomed by Kate when we went to view outdoor furniture
Really appreciated her guidance, depth of product knowledge & patience!
We live on the coast, so had lots of questions regarding suitability etc
Now looking forward to receiving our order
Thanks again Kate

Looking forward to receiving

3 June 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Thank you for your lovely review.

We're delighted to hear that Kate made you feel welcome and was able to help with her product knowledge and guidance. We'll be sure to pass on your kind words to her.

Thank you for choosing Bridgman. We hope you love your new furniture when it arrives.

Kind regards,

The Bridgman Team

Rated 5 out of 5 stars

Great customer service

Harry in Walton was really helpful despite my numerous return visits to be sure!

21 May 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Thank you for your kind review.

We're delighted to hear that Harry at our Walton showroom was so helpful throughout your decision-making process. We'll be sure to pass on your feedback to him.

Thank you for choosing Bridgman, and we hope you enjoy your new furniture.

Kind regards,

The Bridgman Team

Rated 4 out of 5 stars

Customer service from Bridgman was…

Customer service from Bridgman was excellent. However the delivery company claimed that they tried to deliver and sent a photo as proof.
However the photo was not my house and therefore and proof the delivery driver was lying.

23 May 2026
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Reply from Bridgman Luxury Furniture

Thank you for your review and for your kind words about the customer service you received from Bridgman.

We're sorry to hear about the issue with the delivery attempt and understand your frustration. This is not the standard of service we expect from our delivery partners, and we appreciate you bringing it to our attention. We will share your feedback with the delivery company to help prevent this from happening again.

Thank you for choosing Bridgman, and we hope you're enjoying your furniture.

Kind regards,

The Bridgman Team

Rated 5 out of 5 stars

Great service thank you

Paul was a great help when I was choosing the best option of cushion box for my needs. Great communication form order to delivery by Alan, who was equally as helpful and efficient. I’m delighted with the product :)

1 June 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Thank you for your wonderful review.

We're delighted to hear that Paul was able to help you find the perfect cushion box for your needs and that Alan provided excellent communication and service throughout the delivery process. We'll be sure to pass on your kind words to them both.

We're thrilled that you're delighted with your purchase. Thank you for choosing Bridgman.

Kind regards,

The Bridgman Team

Rated 5 out of 5 stars

Harry delivers complete customer service .

Harry the person we met at your store in Walton was simply tip top , he let us look around the store which was beautifully presented and when we asked for help, he listened to our thoughts , ideas and concerns. Afterwards he showed us exactly what met our needs but exceeded what we thought was possible. We then agreed everything, paid and them within the month , out furniture was delivered unpacked and we were using it that evening .
We could not be happier . Well done Harry!!

19 April 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Thank you for your wonderful review.

We're delighted to hear that Harry provided such an excellent experience at our Walton showroom. We'll be sure to pass on your kind words to Harry.

It's fantastic to know that everything from your showroom visit through to delivery went smoothly and that you're so pleased with your new furniture.

Thank you for choosing Bridgman.

Kind regards,

The Bridgman Team

Rated 5 out of 5 stars

A very professional quotation and ordering service

A very professional quotation and ordering service - special thanks to Bruno Harris for his quick and professional handling of our deliberations and order.

29 May 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Thank you for your kind review.

We're delighted to hear that you found the quotation and ordering process professional and efficient. We'll be sure to pass on your thanks to Bruno.

Thank you for choosing Bridgman.

Kind regards,

The Bridgman Team

Rated 5 out of 5 stars

Bridgman luxury furniture

We recently purchased an outdoor sofa for our roof deck and had a really great experience.

From the moment we arrived, Harry made us feel genuinely warm and welcome. He was friendly and approachable without ever being pushy, which made the whole experience relaxed and enjoyable.

Harry’s knowledge of the products really stood out. He answered all of our questions clearly, explained the different options available, and gave us real confidence that we were choosing the right sofa for our space.

Overall, excellent customer service from start to finish. Harry made the process easy and enjoyable, and we’re really looking forward to enjoying our new outdoor sofa on the roof deck. We’d definitely recommend and really appreciated Harry’s help.

29 May 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Hello Paul,

Thank you so much for your wonderful review. We’re delighted to hear that you had such a positive experience purchasing your outdoor sofa and that Harry made you feel welcome from the moment you arrived.

It’s fantastic to know that Harry’s friendly, knowledgeable, and no-pressure approach helped make the process both easy and enjoyable. We’re especially pleased that he was able to answer your questions and give you confidence that you were choosing the perfect sofa for your roof deck.

We’ll be sure to pass your kind comments on to Harry, who will be thrilled to hear them. Thank you again for choosing Bridgman and for your recommendation. We hope you enjoy many relaxing moments on your roof deck with your new outdoor sofa.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Exception Quality Garden Furniture and Excellent Service from Edita

I have previously bought from Bridgman and had the pleasure of being looked after by Edita, what a lovely lady, helpful, patient and very knowledgeable and should I buy again I would definitely request assistance from her. She went out of her way to help. So a big thank you Edita, she is an absolute asset to the Bridgman Team.

22 May 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Good morning Susie,

Thank you so much for your wonderful review and for your continued support of Bridgman. We’re delighted to hear that Edita provided such helpful, patient, and knowledgeable service throughout your experience.

It’s fantastic to know that she went above and beyond to assist you, and we’ll be sure to pass your kind comments on to her. She will be thrilled to hear them.

Thank you again for your lovely feedback. We truly appreciate your recommendation and look forward to welcoming you back to Bridgman in the future.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Marseille 8+2 seater dinning set

we have now had our first gathering using our new Bridgman Marseille 8+2 seater dinning set and we are very happy with our choice. Harry at the Walton-on-Thames showroom helped us find a dinning set that worked for the amount of space we had and the delivery team did an excellent job putting all the furniture together on site and taking all the packaging away. Excellent level of customer service all round.

5 May 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Dear Mr Basil,

Thank you so much for your wonderful review.

We’re delighted to hear that you’re so pleased with your Marseille dining set and that your first gathering was such a success.

It’s fantastic to know that Harry at our Walton-on-Thames showroom helped you find the perfect set for your space, and that our delivery team provided such excellent service with the installation and packaging removal.

We truly appreciate your kind feedback about the customer service you received throughout the process. Thank you again for choosing Bridgman, and we hope you enjoy many more wonderful gatherings around your new furniture.

Warm wishes from The Bridgman Team.

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