Bridgman Luxury Furniture Reviews 

1,243
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 234 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, knowledgeable, and helpful approach, providing excellent advice and making the buying process enjoyable without any pressure. Many people highlight the superb quality and durability of the products, with some noting they remain in excellent condition even after years of use, often exceeding expectations. The overall service, including efficient and professional delivery, is frequently praised, with teams often setting up furniture, removing packaging, and providing timely updates. However, some customers also noted occasional issues with the delivery service, such as missed appointments or forgotten small items.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its superb quality and durability,... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, knowledge, and... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the superb and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast, professional, and... See more

Service

Customers had positive experiences with service, often describing it as excellent, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish we have nothing but praise. The staff at the Royal Tunbridge Wells store were friendly, helpful & knowledgeable & listened to our requirements. We received quotes before we got ho... See more

Company replied

Rated 5 out of 5 stars

We purchased 4 large loungers table and eight dining chairs and had them exported to South of France, where they have sat outside in very hot weather with very high UV and are left outside all year un... See more

Rated 5 out of 5 stars

Kate at the Cheltenham store was fantastic, nothing was too much trouble, she followed up on the order many times and checked we were happy. Excellent service and quality. Its about the best you ca... See more

Company replied

Rated 5 out of 5 stars

Our experience with Bridgmans has been first class. Visiting the Wilmslow store gave us the opportunity to see and try out the furniture in the flesh. We had excellent advice regarding the best chairs... See more

Company replied



Company details

  1. #34 of 396 best companies in Home Furniture Shop
  2. #6 of 100 best companies in Garden
  3. #21 of 190 best companies in Garden centre
  4. #6 of 122 best companies in Garden Furniture Shop
  5. #2 of 75 best companies in Outdoor furniture shop
  6. #10 of 92 best companies in Sofa store

About Bridgman Luxury Furniture

Written by the company

The world's leading designers and suppliers of quality home & garden furniture. Spend more time enjoying your home & garden with comfortable, quality furniture. SHOP GARDEN SHOP HOME SHOP SOFAS ORDER a catalogue FIND A SHOWROOM

Bridgman Luxury Home & Garden Furniture

Written by the company

Family Run Business for Over 40 Years
Indulge in the handmade British luxury of Bridgman furniture and create special moments in your home and garden as you entertain and enjoy stress-free relaxation. Our collections of dining and lounging furniture have all been carefully crafted using quality materials that are not only low maintenance, but weatherproof. Our award-winning furniture has transformed spaces in the UK and beyond. Browse online today or visit one of our seven showrooms.
The UK's Only Fully Waterproof Cushions
With the development of our fully waterproof cushions, you no longer have to worry about stains, spillages or the erratic English weather. Whether it’s coffee or red wine, spillages just wipe straight off and are simple to clean. The fully waterproof cushions are exclusive to Bridgman and are made to specifically fit Bridgman home and garden furniture. Browse our fully waterproof cushion collections.
Extended Guarantees & Fast Delivery
With customer satisfaction at the top of our priority list, we offer extended guarantees of up to 10 years across our most popular ranges - giving you peace of mind at all times. And unlike many retailers often taking weeks on end to deliver, we hold vast stocks and offer fast, free delivery - allowing you to make the most of your new furniture as quickly as possible!

Fast, Free Delivery & 30 Day Money Back Guarantee

Enjoy fast-track premium delivery & guaranteed returns

Enjoy fast-track premium delivery & guaranteed returns
We offer fast and free delivery within days on all orders with our premium 1-man delivery service and we also offer a premium 2-man delivery service. We're confident that you will be happy with your purchase, but if that isn't the case, we offer a 30 day money back guarantee.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,243)

223 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent furniture and service

We are delighted with our Kensington table and chairs. Krystal was super helpful throughout including meeting us at the Enfield store for a viewing. The delivery was efficient and Ali and Alain ensured we were totally happy before leaving

1 May 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Dear Julie,

Thank you for your wonderful review.

We’re delighted to hear that you are so pleased with your Kensington table and chairs. It’s fantastic to know that Krystel was able to support you throughout your journey, including arranging your viewing at our Enfield store.

We’re also very pleased to hear that Ali and Alain provided an efficient delivery service and ensured everything was perfect before leaving. We’ll be sure to pass on your kind comments to the whole team.

Thank you again for choosing Bridgman, and we hope you enjoy your new furniture for many years to come.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Bought our Monaco set from the…

Bought our Monaco set from the Walton-on-Thames branch and Harry was super knowledgeable and gave great advice.
He helped us choose the right size for our patio and it looks stunning!

4 April 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Dear Tilani,

Thank you for your lovely review. We’re delighted to hear that Harry provided such knowledgeable advice and helped you choose the perfect Monaco set for your patio. It’s wonderful to know it looks stunning in your space!

We truly appreciate your kind feedback and hope you enjoy many relaxing moments outdoors with your new furniture.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Excellent product backed by superb…

Excellent product backed by superb efficient service in the showroom. Emma in Wilmslow.

16 May 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Good morning John,

Thank you for your wonderful review.

We’re delighted to hear that you’re pleased with both the quality of our products and the efficient service you received in our Wilmslow showroom. We’ll be sure to pass your kind comments on to Emma.

Thank you again for your support and for choosing Bridgman.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Great service and seamless experience all the way

Everything with Bridgman has been great... from the online endorsement (recommended by Claude LLM!) to the in store experience at the Walton store with Harry, to the delivery and the products themselves. Great service and seamless experience all the way. Not the cheapest, but I do think you often get what you pay for, and the quality and customer service is there to back up the price. We since found out a few friends of ours are long time customers and big fans too. Looking forward to enjoying our new furniture (when the rain finally stops for a while)

26 April 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Dear Jonathan,

Thank you so much for your fantastic review.

We’re delighted to hear that you had such a positive experience from start to finish, from discovering us online, to visiting our Walton store with Harry, through to delivery and enjoying your new furniture.

We truly appreciate your comments about the quality of our products and the level of customer service we strive to provide. It’s especially wonderful to hear that your friends are long-time Bridgman customers too!

Thank you again for your support, and we hope the rain clears soon so you can fully enjoy your beautiful new outdoor furniture.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Excellent customer service

Harry was very helpful when we bought our furniture and we are very happy with the seats and table. When the parasol base was the wrong size for our seating it was replaced with the correct size without any difficulties and straight away.
Thanks! Looking forward to the summer in ur garden.

1 April 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Hello Helen,

Thank you for your lovely review.

We’re delighted to hear that Harry provided such excellent customer service and helped you find the perfect furniture for your garden. It’s also great to know that the parasol base issue was resolved quickly and smoothly for you.

We truly appreciate your kind words and hope you enjoy many wonderful summer days in your garden with your new furniture.

Thank you again for choosing Bridgman!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Bridgman delivery came in day we…

Bridgman delivery came in day we requested and fantastically packaged. No issues. Quality of the Mayfair set is superb.

4 May 2026
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Reply from Bridgman Luxury Furniture

Hello Lou,

Thank you for your wonderful review.

We’re so pleased to hear that your delivery arrived on the requested day and that everything was packaged perfectly. It’s also fantastic to know you’re happy with the quality of your Mayfair set.

We truly appreciate your support and hope you enjoy your furniture for many years to come.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Very smooth order and delivery process!

Very smooth order and delivery process from beginning to end. The delivery team worked very quickly and even arrived with a bottle of sparkling wine and handwritten 'thank you' card! We haven't had time to enjoy the furniture yet because of the bad weather, but are looking forward to doing so. Thank you Alex and team 🙏!

14 May 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Dear Jonathan,

Thank you so much for your lovely review.

We’re delighted to hear that your order and delivery process went so smoothly from start to finish.

We hope the weather improves soon so you can fully enjoy your new furniture for many years to come. Thank you again for your kind words and support.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

I ordered replacement side panels for…

I ordered replacement side panels for the Breeze house we have had for a few years & the high levels of professional & customer care was wonderful to see.

The new panels look fabulous - very high quality

Thank you very much

1 May 2026
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Reply from Bridgman Luxury Furniture

Hello Tony,

Thank you very much for your lovely review!

We’re delighted to hear you had such a positive experience ordering replacement side panels for your Breeze House. It’s wonderful to know both the quality of the new panels and the level of customer care met your expectations.

We really appreciate your continued support and hope you enjoy your refreshed Breeze House for many years to come.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Delighted with our garden furniture

I'm delighted with the garden set which has just arrived. It's stylish, superb quality and very comfortable. Bruno on the sales team was a real pleasure to deal with. He's not your typical sales person which I liked - he wasn't pushy and really took the time to help us pick out a set which would suit our needs and the needs hopefully of a future home. He was knowledgeable, professional and courteous and just a great guy. I'd also commend Ali on the delivery team (and sorry to the other chap as I didn't catch your name). They were really respectful unpacking the furniture, taking great care in our garden.

8 May 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Dear Joanna,

Thank you so much for your wonderful review!

We’re delighted to hear how pleased you are with your new garden set and that it has lived up to your expectations in both quality and comfort.

Bruno will be especially pleased to read your kind comments. Creating a relaxed and helpful experience is something we truly value, so it’s fantastic to hear he took the time to help you choose the right set for both your current and future home.

We’re also very grateful for your lovely feedback about Ali and the delivery team. It’s great to know they treated your home and garden with such care and respect during delivery and setup.

Thank you again for your recommendation, we hope you enjoy your furniture for many years to come.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Very good advise in the shop and swift…

Very good advise in the shop and swift delivery

5 May 2026
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Reply from Bridgman Luxury Furniture

Dear Dominique,

Thank you for your kind feedback!

We’re delighted to hear that you received very good advice in our showroom and that your delivery was completed swiftly. Providing excellent service from start to finish is very important to us, and we truly appreciate your comments.

We hope you enjoy your new furniture and look forward to welcoming you again in the future.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

The Showroom Consultant and overall experience

The Showroom Consultant at the Royal Tunbridge Wells shop was extremely helpful and informative. He was also very patience whilst we made our decision. We did not feel under pressure to buy. Overall it was an excellent experience buying from Bridgman Luxury Furniture - Royal Tunbridge Wells. Excellent service. No concerns.

26 April 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Hello Jan,

Thank you for taking the time to share your experience with us.

We’re delighted to hear that our Showroom Consultant at Royal Tunbridge Wells, Paul C, was so helpful, informative, and patient while you made your decision.

It’s especially wonderful to know that you felt comfortable and under no pressure throughout your visit. Providing an excellent and relaxed customer experience is very important to us, and we truly appreciate your kind feedback.

We hope you enjoy your new furniture and look forward to welcoming you again in the future.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Efficient and helpful

15 April 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Hello Sam,

Thank you for your review.

We’re so pleased to hear you found our service efficient and helpful.

We really appreciate your feedback and your support.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Great delivery from George & Coco this…

Great delivery from George & Coco this morning. Right on time. Carefully unpacked, tidied and all packaging taken back. Thanks Guys!!

8 May 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Hello Thomas,

Thank you for your lovely review.

We’re delighted to hear that George & Coco provided such a great delivery experience.

Punctuality, care, and excellent service are all things we strive for, so it’s wonderful to know everything was unpacked carefully and left tidy for you.

We’ll be sure to pass on your kind comments to them. Enjoy your new furniture!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

An expensive product but worth it my…

An expensive product but worth it my mind. We bought an extra piece to add to our corner seating to enlarge it. It blends in perfectly even though the existing is 6 years old.

27 April 2026
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Reply from Bridgman Luxury Furniture

Hello Beverley,

Thank you for your wonderful review.

We’re so pleased to hear that your new addition blends seamlessly with your existing corner seating, even after 6 years.

We take great pride in the quality and longevity of our furniture, so it’s fantastic to know it has lived up to your expectations.

Thank you again for your support and continued trust in us.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Satisfied

Hammad Rawaz was the consultant we had received great service. He was extremely helpful and gave all the information before we purchased anything. Thank you 🙏

2 May 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Dear Betul,

Thank you so much for your kind words and for taking the time to leave us a review.

We’re delighted to hear that Hammad provided you with such helpful and informative service throughout your experience.

Ensuring our customers feel confident and well-informed before making a purchase is very important to us.

We truly appreciate your support and hope you enjoy your purchase.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Excellent service from Bruno

Excellent service from Bruno. A return customer again!

5 May 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Hello Jillian,

Thank you for your great review and for coming back to us again!

We’re delighted to hear you received excellent service from Bruno, we’ll be sure to pass on your kind comments to him.

Your continued support means a lot to us, and we hope you enjoy your furniture for many years to come.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

From start to finish, great service, great products, good value.

At the showroom Bruno Harris was attentive, patient, thoughtful and most helpful in moving our enquiries forward. He then followed up and found the solutions we sought and the earliest delivery for what we decided, with his help, to buy. The furniture was great as hoped, and even though small items were forgotten on the delivery day, the driver returned the next morning with everything. All-round seamless experience. Would recommend.

15 April 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Dear Mr Dunton-Downer,

Thank you for your wonderful review!

We’re delighted to hear that Bruno provided such attentive, patient and thoughtful service, and that he was able to help you find the right solution and arrange an early delivery. We’ll be sure to pass on your kind comments to him.

It’s also great to know you’re pleased with your furniture and that the delivery team quickly resolved the missing items. We appreciate your understanding.

Thank you for your recommendation, and we hope you enjoy your furniture for many years to come.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Amazing service, quality products

Amazing service from Paul, who was very knowledgeable about the ranges and very patient, as we debated at length on options! We opted for the Bordeaux range. We are delighted with our garden furniture (and currently sitting in the garden enjoying it in the sunshine). Highly recommend.

1 March 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Good afternoon Rachel,

Thank you for your fantastic review!

We’re so pleased to hear you had such a positive experience with Paul. His knowledge and patience are invaluable, especially when choosing the perfect setup, and we’re glad he could support you through the process.

The Bordeaux range is a wonderful choice, and it’s great to hear you’re already enjoying it in the sunshine!

Thank you for your recommendation. We hope you continue to enjoy your garden furniture for many years to come.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Harry made sure we had an excellent…

Harry made sure we had an excellent experience in store. He helped us pick the perfect outdoor set for our home and we could not be happier!

18 April 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Hello Bridgman Customer,

Thank you for your wonderful review!

We’re delighted to hear that Harry made your in-store experience such a positive one and helped you find the perfect outdoor set for your home. He’ll be so pleased to know how happy you are.

We hope you enjoy your new furniture for many years to come!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

The experience I had with Bridgman was…

The experience I had with Bridgman was the
Polite way they treated me, especially as I am
An elderly lady, who gets a little confused.
The gentleman who was extremely helpful was named
Paul and I thank him very much.

30 April 2026
Unprompted review
Bridgman Luxury Furniture logo

Reply from Bridgman Luxury Furniture

Dear,

Thank you so much for your kind and thoughtful review.

We’re truly pleased to hear that you felt well looked after during your experience with us, providing a polite, patient and supportive service is very important to us. Paul will be especially delighted to hear your kind words, and we’ll be sure to pass your thanks on to him.

It was our pleasure to assist you, and we hope you enjoy your furniture.

Warm wishes from The Bridgman Team.

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