Bright Start Debt Solutions Reviews 150

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Brilliant from start to finish, very professional, everything was clearly explained, im so glad i got in touch with these guys feel like a massive weight off my shoulders. If you have any debt worries... See more

Rated 5 out of 5 stars

Absolutely amazing service and help from Lee.H. Started off as the worse day ever with bailiffs bullying me into pay stupid amounts upfront and clamping my van. Threatening to take it away. He’s mana... See more

Rated 5 out of 5 stars

Best decision ever made to Ricky at debt write off team ..very helpful ... professional & informative..made me feel at ease discussing my problems & discussed the process every step off the way ...a w... See more

Rated 5 out of 5 stars

Hi my experience with Lee a senior advisor at bright start was amazing ,so friendly and helpful explains everything to you all throughout the process. Advises you of the stages to go through I f... See more

Company details

  1. Debt relief service

Written by the company

We are a free to use debt advice organisation who help thousands of people each year to become debt free.


Contact info

4.9

Excellent

TrustScore 5 out of 5

150 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

I spoke to Ricky in regards to my…

I spoke to Ricky in regards to my financial problem he was sooo helpful and understanding, he went through step by step with all my questions, and guided me accordingly. He resolved all my debits problems out. I say if you’re lucky enough to speak to Ricky you’ll be sorted.
His still helps me aft I’ve sorted everything out with any queries. I’d give him 10/10 . Life saver thank you very much Ricky.

21 December 2023
Unprompted review
Rated 5 out of 5 stars

Professionalism and high ethics

Professionalism and high ethics, caring and involved, non biased advice and realistic options...this is my latest experience with Ricky and his colleagues from Bright Start! It is life changing to finally take control over my debts, to regain long term perspective for myself and my family' s future. Ricky has been reassuring every step of the process, knowledgeable over every aspect concerning my personal circumstances. His approach is superb. He teamed up with me and helped me regain the confidence that there are solutions tailored for every individual and his actions are only in respect of that.
I can not recommend you highly enough and can only express my gratitude!

20 December 2023
Unprompted review
Rated 1 out of 5 stars

Not happy at all

My experience with Bright Start started at the end of August and here we are nearly at the end of the year with not only no resolution but also no contact from them. My last few messages via WhatsApp,although read, have gone unanswered. To begin with, it seemed hopeful . I was given some options, a couple of which, for reasons I won’t go into here, we’re not suitable for my particular situation. I had been making payment to a company and when I asked if I should stop paying I was told not until I had sent through to Bright Start relevant paperwork, statements etc. After I had done this I stopped contact but when they contacted me I told them my situation was being dealt with by a debt solution company. I told Bright Start this company was still continuing to contact me and could they please speak to them. Then I was told not until a plan was put into place. To cut a long story short, after this particular situation carried on, over a period of several weeks I was then told that Bright Start could not deal with this particular company for me and I would have to make my own resolution. They should have told me this earlier. Then I began to have to chase them up regarding other things. Weeks passed without hearing from them and they only communication I had was when they replied to my messages. “ I’ll get back to you.” “ I’ll call you tomorrow “, “ I’m on it “ was all I got. They never called back when they said they would. Eventually they stopped replying completely, even when I expressed my dissatisfaction with them. Fortunately, most of my communication with them was via WhatsApp and I’ve screenshot the entire conversation for reference so I can keep a full record of what transpired. Although there are, it appears a lot of satisfied people here who have given 5 star reviews, I can only speak from personal experience. Maybe I was just unlucky, who knows. It’s up to you whether you want to use them or not.

15 December 2023
Unprompted review
Rated 5 out of 5 stars

So glad I found this company.

So glad I found this company.
Ricky was kind and reassuring.
Explained my options in a clear way.
Took control of the situation,
took the anxiety and pain of it away
and was always a quick call or text away.
Went above and beyond.
Call this company,
they are the best by far.

15 November 2023
Unprompted review
Rated 5 out of 5 stars

Amazing staff and service

Absoloutly amazing service, both gentlemen Tony and Ricky for making it as easy and understandable for me. It was such a hassle and stress free arrangement and they did all of the hard work for me. Ricky made sure that all of the final pieces were in place. Thank you so much guys.

29 November 2023
Unprompted review
Rated 5 out of 5 stars

I was informed by a friend about this…

I was informed by a friend about this company and I was exceptionally amazed by the profesionality , kidness , and such a sensitive person called Ricky which assisted me with patience and good information. I will definitely recomanded this company to anyone to contact if in difficulty. Ricky was definitely one of the most helpful and beautiful people which guides and supported me. A big Thank you to Him and all Team!

24 November 2023
Unprompted review
Rated 5 out of 5 stars

Amazing company

I was referred by a family member to this company to see if they could help me, I'm so glad I made contact as the adviser I was given called Hashim went above and beyond to help me he was so nice and patient with me. I would definitely recommend to anyone to reach out to this company and definitely ask for Hashim if like me you get abit frustrated as he will definitely talk you through everything with ease.

23 November 2023
Unprompted review
Rated 5 out of 5 stars

100% recommend.

Ricky was a brilliant help when I called this company. I'm happy that I've finally got somewhere to clear my debt. Thanks again Ricky.

21 November 2023
Unprompted review
Rated 5 out of 5 stars

Sean

Sean was very thorough, very professional and polite. Sean explained all of my options and reassured me that I was making the right decision, given my financial debt. It was a pleasure dealing with Sean. Thank you.

10 November 2023
Unprompted review
Rated 5 out of 5 stars

I can’t thank the company and Tony…

I can’t thank the company and Tony enough, I was in a terrible place and completely at rock bottom when I got in contact, Tony and the team guided me through the process, fully explaining all the options available along the way. The relief that I feel now is a testament to them and Tony in particular. I am now able to face my life with hope and a smile again! Thank you

21 November 2023
Unprompted review
Rated 5 out of 5 stars

So helpful :)

I can't recommend sean enough, he was so helpful and put me at ease straight away! It felt like the weight of the world had been lifted off my shoulders. Thanks Sean :)

14 November 2023
Unprompted review
Rated 5 out of 5 stars

Well what can I say what an amazing…

Well what can I say what an amazing young man hope all your workers are like who I had name of Ricky handled everything I needed, asked me loads of questions, pointed me the right direction but I made the final decision so hope other people ringing this company have the best help like I did, and I’m sure you will. Thank you Ricky

16 November 2023
Unprompted review
Rated 5 out of 5 stars

My call initially started with Tyler…

My call initially started with Tyler who supported me and gave me relevant advice on how I could help get rid of my debt. I was then referred to specialist advisor Ricky who started to go through all the options in further detail with me and helped me decide the best option for me. I felt very well supported with making the right decision for me

16 November 2023
Unprompted review

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