Brightmeteors Reviews 

101
•
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

I ordered an item and then found something more to my liking shortly after. I emailed the company 51 minutes after placing the order requesting to cancel and issue refund. 7 hours later they responded... See more

Rated 1 out of 5 stars

Do not trust. Ordered and received 'heated socks', but only the socks arrived ie no batteries or charger therefore just 'socks'. After sales unsatisfactory, as constantly sent to an FAQ page. Resp... See more

Rated 1 out of 5 stars

One of my orders arrived but the other one didn’t arrived. Contacted them and they send a tracking number ( not in English so can’t understand it) different to the original tracking link( which is in... See more

Rated 1 out of 5 stars

Bought headlamp cleaner for 8 euros. Efficient tracking system stating item ready for dispatch in the states, sent to customs in states, at customs in states, then low and behold the item turned up fr... See more

Company replied

Company details

  1. Clothing Shop

Written by the company

We are a passionate company that truly believes that fashion should be affordable.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

101 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.3

All reviews

(101)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great Purchase

The quality of the gift items surpassed expectations. Good value, quality product. Happy with my purchase from this seller.

27 December 2023
Rated 1 out of 5 stars

WARNING! scam!

Do NOT use this web page! its a scam! they sent me a totaly different product than the one on the images, and the product was of such a bad quality that it was 100% useless for it purpose. It was a wood kindling thing, but it was built in so thin material that i could bend it with my hands. They offered to give me 5 dollar as a compensation for a $35 purchase that was nothing but landfill/trash. I would not recommend this shop to anyone!

22 December 2023
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company. They took my money and didn't supply product. Customer service is a farce and refers you to the seller who keeps telling you lies.

20 October 2023
Unprompted review
Rated 1 out of 5 stars

Do not trust.

Do not trust.
Ordered and received 'heated socks', but only the socks arrived ie no batteries or charger therefore just 'socks'.
After sales unsatisfactory, as constantly sent to an FAQ page.
Responses were eventually found, but not forthcoming with a resolution.
Please do not buy from these people.

18 December 2023
Unprompted review
Rated 1 out of 5 stars

I ordered a flashlight including…

I ordered a flashlight including rechargeable batteries. The flashlight arrived in good condition but with no batteries in the package. The website refers you to the seller and the seller will not take responsibility for this mistake.
I tried contacting brightmeteors directly but the only reply I recieve from them is referring me back to seller.
Stay away there in no customer service.

12 December 2023
Unprompted review
Rated 1 out of 5 stars

Terrible service

Terrible service, will not respond, cannot get any info on order but was quick enough to take my money 😡 lesson learned

5 December 2023
Unprompted review
Rated 1 out of 5 stars

I ordered 2 men’s shirts in XL

I ordered 2 men’s shirts in XL, I always wear XL, they were too tight, contacted them and they refuse to exchange. This company is a scam, I am a huge online buyer and never encountered this. Every opportunity I will have , I will write a negative review. They are terrible. I suspect they run under many names.

17 November 2023
Unprompted review
Rated 1 out of 5 stars

Lies and stalling

Horrible communication, false advertising, basically impossible to return product that looks nothing like the advertisement. Will NEVER shop with them again. Endless emails to get a refund... Total was 35$… they charged 42$. No explanation. After canceling my order, they refund the overcharged sum, but ignore the cancellation and send me the product. Argh...
Do not shop here!

25 October 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY ON BRIGHTMETEORS.COM

I ordered a 42D strapless bra with underwire and I received the package more than 3 months later after having to ask for delivery updates. I received it in the size I ordered but it is not standard at all. The D cup is smaller than a B and the bra looks in no way whatsoever what is shown in the ads and photos on Internet. I asked for refund and their reply was that they sent what I ordered and can't take it back... that I should give it to someone else !!!! What is the point of buying online for oneself and being deceived because the size doesn't fit and having to find someone else to take or buy it? Brightmeteors is a fraud, a scam. DO NOT TRUST THEM!

25 September 2023
Unprompted review
Rated 1 out of 5 stars

This company is the WORST!

This company is the WORST!! I ordered 2 pairs of pants, that did come a month later. The material was very cheap - not like the picture online. The pants were WAY too big. I contacted the company several times. You can never speak to a person - only a computer by email. When I finally received an email from a person, all it said was it would take a really long time to send the pants back. ALSO - my credit card was charged $15 more than my email confirmation stated. This is very disappointing!

16 September 2023
Unprompted review
Rated 1 out of 5 stars

Dont trust this company its the same as…

Dont trust this company its the same as a company as called Joyui Co Ltd, in China buts says its based in the US, it is not, and the clothes are absolute rubbish not as described and when a claim is put in its delayed by them asking for the item to be returned in the original packing and other stupid requests, Paypal dont seem to help either, Be aware they are a scam company, so google the Name Joyui they are the same items on many different companies. YOU WILL LOSE YOUR MONEY.
Notice every Negative review made someone puts in a fantastic one.

23 August 2023
Unprompted review
Rated 1 out of 5 stars

Scam!!

Scam!!! I feel like such an idiot! They sent an inferior product to the one they advertised (and I assumed I was buying). Horrible way to treat people. Make sure you call your credit card company and block them.

27 July 2023
Unprompted review
Rated 1 out of 5 stars

This company is a fraude

This company is cheating their customer by sending a much cheaper item than the one advertises and then refused to send the correct one. Instead they offered 2 USD refund for keeping the wrong item which is ridiculous and inappropriate.
I advise not to deal with them as they keep you in an empty circle when you try to communicate with them.

Kassim

19 June 2023
Unprompted review

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