I ordered an item and then found something more to my liking shortly after. I emailed the company 51 minutes after placing the order requesting to cancel and issue refund. 7 hours later they responded... See more
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Do not trust. Ordered and received 'heated socks', but only the socks arrived ie no batteries or charger therefore just 'socks'. After sales unsatisfactory, as constantly sent to an FAQ page. Resp... See more
One of my orders arrived but the other one didn’t arrived. Contacted them and they send a tracking number ( not in English so can’t understand it) different to the original tracking link( which is in... See more
Bought headlamp cleaner for 8 euros. Efficient tracking system stating item ready for dispatch in the states, sent to customs in states, at customs in states, then low and behold the item turned up fr... See more
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Company details
Written by the company
We are a passionate company that truly believes that fashion should be affordable.
Contact info
2221 Reel Avenue, 87109, Albuquerque, United States
- support@brightmeteors.com
- brightmeteors.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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Fantastic purchase, top quality and worth every penny. Recommend highly!
Great Purchase
The quality of the gift items surpassed expectations. Good value, quality product. Happy with my purchase from this seller.
WARNING! scam!
Do NOT use this web page! its a scam! they sent me a totaly different product than the one on the images, and the product was of such a bad quality that it was 100% useless for it purpose. It was a wood kindling thing, but it was built in so thin material that i could bend it with my hands. They offered to give me 5 dollar as a compensation for a $35 purchase that was nothing but landfill/trash. I would not recommend this shop to anyone!
Scam company
Scam company. They took my money and didn't supply product. Customer service is a farce and refers you to the seller who keeps telling you lies.
Do not trust.
Do not trust.
Ordered and received 'heated socks', but only the socks arrived ie no batteries or charger therefore just 'socks'.
After sales unsatisfactory, as constantly sent to an FAQ page.
Responses were eventually found, but not forthcoming with a resolution.
Please do not buy from these people.
I ordered a flashlight including…
I ordered a flashlight including rechargeable batteries. The flashlight arrived in good condition but with no batteries in the package. The website refers you to the seller and the seller will not take responsibility for this mistake.
I tried contacting brightmeteors directly but the only reply I recieve from them is referring me back to seller.
Stay away there in no customer service.
Absolutely scam.
Terrible service
Terrible service, will not respond, cannot get any info on order but was quick enough to take my money 😡 lesson learned
I ordered 2 men’s shirts in XL
I ordered 2 men’s shirts in XL, I always wear XL, they were too tight, contacted them and they refuse to exchange. This company is a scam, I am a huge online buyer and never encountered this. Every opportunity I will have , I will write a negative review. They are terrible. I suspect they run under many names.
If I could give NO stars, I would
If I could give NO stars, I would! It's a scam website. Item did not arrive, no refund issued, being ignored.
Please DO NO order anything from this website! Save your hard-earned money.
Lies and stalling
Horrible communication, false advertising, basically impossible to return product that looks nothing like the advertisement. Will NEVER shop with them again. Endless emails to get a refund... Total was 35$… they charged 42$. No explanation. After canceling my order, they refund the overcharged sum, but ignore the cancellation and send me the product. Argh...
Do not shop here!
CHEATING SCAMMERS
Ordered item value £14.99 plus postage and insurance = £18.28, charged my account £21.94 .
TOTAL SCAM
I ordered a chair cover which arrived
I ordered a chair cover which arrived
but doesn’t fit ,I’m not having any luck finding an address to return item & receive a refund . Please help
If anyone has address Thank you
Ann Mcivor
DO NOT BUY ON BRIGHTMETEORS.COM
I ordered a 42D strapless bra with underwire and I received the package more than 3 months later after having to ask for delivery updates. I received it in the size I ordered but it is not standard at all. The D cup is smaller than a B and the bra looks in no way whatsoever what is shown in the ads and photos on Internet. I asked for refund and their reply was that they sent what I ordered and can't take it back... that I should give it to someone else !!!! What is the point of buying online for oneself and being deceived because the size doesn't fit and having to find someone else to take or buy it? Brightmeteors is a fraud, a scam. DO NOT TRUST THEM!
This company is the WORST!
This company is the WORST!! I ordered 2 pairs of pants, that did come a month later. The material was very cheap - not like the picture online. The pants were WAY too big. I contacted the company several times. You can never speak to a person - only a computer by email. When I finally received an email from a person, all it said was it would take a really long time to send the pants back. ALSO - my credit card was charged $15 more than my email confirmation stated. This is very disappointing!
Never received item
Never received item, sent three messages no reply back at all
Dont trust this company its the same as…
Dont trust this company its the same as a company as called Joyui Co Ltd, in China buts says its based in the US, it is not, and the clothes are absolute rubbish not as described and when a claim is put in its delayed by them asking for the item to be returned in the original packing and other stupid requests, Paypal dont seem to help either, Be aware they are a scam company, so google the Name Joyui they are the same items on many different companies. YOU WILL LOSE YOUR MONEY.
Notice every Negative review made someone puts in a fantastic one.
Scam!!
Scam!!! I feel like such an idiot! They sent an inferior product to the one they advertised (and I assumed I was buying). Horrible way to treat people. Make sure you call your credit card company and block them.
This company sent me an inferior watch to the one I ordered
This company sent me an inferior item than the one ordered and would not allow me to return it. They refused to send the correct item and use a website that just sends you in circles when you complain.
This company is a fraude
This company is cheating their customer by sending a much cheaper item than the one advertises and then refused to send the correct one. Instead they offered 2 USD refund for keeping the wrong item which is ridiculous and inappropriate.
I advise not to deal with them as they keep you in an empty circle when you try to communicate with them.
Kassim
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