Brightmeteors Reviews 

101
•
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

I ordered an item and then found something more to my liking shortly after. I emailed the company 51 minutes after placing the order requesting to cancel and issue refund. 7 hours later they responded... See more

Rated 1 out of 5 stars

Do not trust. Ordered and received 'heated socks', but only the socks arrived ie no batteries or charger therefore just 'socks'. After sales unsatisfactory, as constantly sent to an FAQ page. Resp... See more

Rated 1 out of 5 stars

One of my orders arrived but the other one didn’t arrived. Contacted them and they send a tracking number ( not in English so can’t understand it) different to the original tracking link( which is in... See more

Rated 1 out of 5 stars

Bought headlamp cleaner for 8 euros. Efficient tracking system stating item ready for dispatch in the states, sent to customs in states, at customs in states, then low and behold the item turned up fr... See more

Company replied

Company details

  1. Clothing Shop

Written by the company

We are a passionate company that truly believes that fashion should be affordable.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

101 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.3

All reviews

(101)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Scammers, never buy here!

They sent the wrong (much cheaper) item and then refused to send the correct one. Instead they offered 5 USD refund for keeping the wrong item which is ridiculous. Why should I order something and then keep something totally different? Paypal will get my money back...
Ok, it got even worse. Paypal said the money would be refunded after I return the item, but surprise: the bgithmeteors website was lying, the company was not in Europe but is in China, and I should send the itom ti China for > 45 Euro on my own. That's more that I paid for the wrong item.
Googling around it got clear that the whole company is just a fraud. It's their business model: they pretend seriosity by offering paypal, then they send a wrong, much cheaper item and ask you to send it back on your own. This is a known loophole in Paypals byers protection as Paypal is supporting this model by refunding the money after sending the items back (instead of asking the seller to provide a pre-paid return label).
So, don't buy anything at brightmeteors. It's a fraud company.

4 July 2023
Unprompted review
Show reviews in all languages. (101 reviews)

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