Brightsun.co.inReviews 

142
TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Divya is very cooperative sales member . She gave me best package in my budget. Really appreciate for her work.

Company replied

Rated 5 out of 5 stars

We have been dealing with Rohit at Brightsun . We have been very pleased with the service by Rohit. Rohit has been kind of, empathetic and understands our requirement. He helped us in choosing the r... See more

Company replied

Rated 5 out of 5 stars

Very good experience, very responsive and the driver and temp they sent was very good. Highly recommend!

Company replied

Rated 1 out of 5 stars

Extremely disappointed. Passenger was unable to fly due to corona symptoms and the travel agency had clearly mentioned not to fly if there were corona symptons. The agency failed to represent the case... See more

Company replied

Company details

  1. Airline ticket agency
  2. Cruise Travel Agency
  3. Tour Agent
  4. Tourist attraction
  5. Travel agent

Written by the company

Brightsun Travel has had a presence in INDIA since 1991. We are approved by the Government of India as a tour operator and are bonded by IATA for flights worldwide. Customer service is key to what we do, and your review will improve our service to you.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

142 reviews

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4.5

All reviews

(142)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Divya is very helpful and has made it a…

Divya is very helpful and has made it a good experience working with BRIGHTSUN

11 July 2024
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Reply from Brightsun.co.in

Dear Neeta,
Thank you for your review.
We were delighted to see the wonderful things that you had to say about us and hope to be of service again soon.

Warm Regards,
Brightsun

Rated 5 out of 5 stars

Happy with Brightsun Divya

Happy with Brightsun Divya, Suyash, and Azhar

11 July 2024
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Reply from Brightsun.co.in

Dear Hemant,
Thank you for your review.
We are grateful you took the time out to help other customers trust in our services, like you have.

Warm Regards,
Brightsun

Rated 5 out of 5 stars

The executive give me a good deal to…

The executive give me a good deal to prepone my flight.

5 July 2024
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Reply from Brightsun.co.in

Dear Raj Kishore,
Learning about the pleasant experience you had with our business was very rewarding. We will strive to provide this level of service always. Thanks!

Warm Regards,
Brightsun

Rated 5 out of 5 stars

It was overall good exp

It was overall good exp. Special thanks to Vikas from Brightsun team, who helped us to plan the trip for Georgia including visa, hotel and other ground arrangements.

1 July 2024
Unprompted review
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Reply from Brightsun.co.in

Dear Palvi,
Thank you for your review.
We are pleased to hear that you were satisfied with the service you received from our team. We hope to help you with your next travel booking soon.

Warm Regards,
Brightsun Travel

Rated 5 out of 5 stars

nice experience

4 May 2024
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Reply from Brightsun.co.in

Hi Rahul,
Learning about the pleasant experience you had with our business was very rewarding. We will strive to provide this level of service always. Thanks!

Warm Regards,
Brightsun Travel

Rated 5 out of 5 stars

One of the top company in UK travel

23 April 2024
Unprompted review
Brightsun.co.in logo

Reply from Brightsun.co.in

Dear Gourav,
Thank you for your review.
We are grateful you took the time out to help other customers trust in our services, like you have.

Warm Regards,
Brightsun Travel

Rated 5 out of 5 stars
Brightsun.co.in logo

Reply from Brightsun.co.in

Dear Nick,
Thank you for your review.
We are pleased to hear that you were satisfied with the service you received from our team. We hope to help you with your next travel booking soon.

Warm Regards,
Brightsun Travel

Rated 5 out of 5 stars

Excellent team with good knowledge

Excellent team with good knowledge. 👍👍

9 December 2023
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Reply from Brightsun.co.in

Dear Ravi,
Thank you for your review.
We are grateful you took the time out to help other customers trust in our services, like you have.

Warm Regards,
Brightsun Travel

Rated 5 out of 5 stars

Our trip was planned in a very short…

Our trip was planned in a very short notice. Thanks for making it happen on time.

21 September 2023
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Reply from Brightsun.co.in

Dear DK,
Thank you for your review.
We are pleased to hear that you were satisfied with the service you received from our team. We hope to help you with your next travel booking soon.

Warm Regards,
Brightsun Travel

Rated 5 out of 5 stars

Well done amandeep singh we are very…

Well done amandeep singh we are very happy with your service

27 August 2023
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Reply from Brightsun.co.in

Dear Amandeep,
Thank you for letting the community know that you had a nice booking experience with Brightsun Travel. This greatly boosted the morale of our sales team!

Warm Regards,
Brightsun Travel

Rated 5 out of 5 stars

Very good service and prompt response…

Very good service and prompt response with bookings.

27 August 2023
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Reply from Brightsun.co.in

Dear Rajagopal Chivukula,
Thank you for your review.
We are pleased to hear that you were satisfied with the service you received from our team. We hope to help you with your next travel booking soon.

Warm Regards,
Brightsun Travel

Rated 4 out of 5 stars

It was my first experience with…

It was my first experience with Brightsun, and i am fully satisfied with the services provided by Sharda. She was flexible, provided options and lowest rates.

You interface for E-Tickets, Invoices needs to be improved and instead of providing webpage e-ticket and Invoice, you should have professional pdf format e-ticket and invoice facility for clients as pdf is mostly used format for all purposes.

23 August 2023
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Reply from Brightsun.co.in

Dear Rajeev Mittal,
Thank you for your review.
We are pleased to hear that you were satisfied with the service you received from our team. We hope to help you with your next travel booking soon.

Warm Regards,
Brightsun Travel

Rated 3 out of 5 stars

Best in visa dealing

Best in visa dealing , all the work and information received on time.

26 July 2023
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Reply from Brightsun.co.in

Dear Bhagwant Singh,
We are pleased to hear that you were satisfied with the service you received from our team. We hope to help you with your next travel booking soon.

Warm Regards,
Brightsun Travel

Rated 5 out of 5 stars

it was good Experience

it was good experience, I had Booked Hotel with Brightsun..Mr. Harshit Sisodia and his team is very helpful...at last moment i choose and book the same hotel which i was looking for.
i did not get availability from anywhere only they have provide me.

Thanks
Gautam Basra

18 July 2023
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Reply from Brightsun.co.in

Dear Gautam,
We are pleased to hear that you were satisfied with the service you received from our team. We hope to help you with your next travel booking soon.

Warm Regards,
Brightsun Travel

Rated 5 out of 5 stars

he is very good man help me a lot😊

he is very kind and good man 😊

26 June 2023
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Reply from Brightsun.co.in

Dear Syed Khadija,
Learning about the pleasant experience you had with our business was very rewarding. We will strive to provide this level of service always. Thanks!

Warm Regards,
Brightsun Travel

Rated 5 out of 5 stars

Amazing experience

Amazing experience, the staff specially Aman was very knowledgeable. Right from finalising the countries for trip till visa filing and package finalisation, entire process was very well sorted.

I like the service and definitely recommend anyone planning to go abroad.

23 May 2023
Unprompted review
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Reply from Brightsun.co.in

Dear Aakash Gupta,
Learning about the pleasant experience you had with our business was very rewarding. We will strive to provide this level of service always. Thanks!

Warm Regards,
Brightsun Travel

Rated 5 out of 5 stars

Great

Great. As always. You guys rock.
Thanks
Ashish

7 June 2023
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Reply from Brightsun.co.in

Dear Vikas,
Thank you for letting the community know that you had a nice booking experience with Brightsun Travel. This greatly boosted the morale of our sales team!

Warm Regards,
Brightsun Travel

Rated 3 out of 5 stars

Response is very slow

Response is very slow
Due to late response flight rate got revised

4 June 2023
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Reply from Brightsun.co.in

Hi
Thank you for your feedback.
We are sorry we couldn't make you happy due to temporary technical problem. We have resolved the problem.
Warm Regards,
Brightsun Travel

Rated 5 out of 5 stars

Promply reply and efficient service

Promply reply and efficient, timely service.

19 April 2023
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Reply from Brightsun.co.in

Dear Kanchan Arora,
We are pleased to hear that you were satisfied with the service you received from our team. We hope to help you with your next travel booking soon.

Warm Regards,
Brightsun Travel

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