Divya is very cooperative sales member . She gave me best package in my budget. Really appreciate for her work.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We have been dealing with Rohit at Brightsun . We have been very pleased with the service by Rohit. Rohit has been kind of, empathetic and understands our requirement. He helped us in choosing the r... See more
Company replied
Very good experience, very responsive and the driver and temp they sent was very good. Highly recommend!
Company replied
Extremely disappointed. Passenger was unable to fly due to corona symptoms and the travel agency had clearly mentioned not to fly if there were corona symptons. The agency failed to represent the case... See more
Company replied
Company details
Written by the company
Brightsun Travel has had a presence in INDIA since 1991. We are approved by the Government of India as a tour operator and are bonded by IATA for flights worldwide. Customer service is key to what we do, and your review will improve our service to you.
Contact info
Unit No 101, First Floor, Tower-A, Unitech World- Cyber Park, Sector 39, 122 003, Gurugram, Haryana, India
- 0124 416 3001
- info@brightsun.co.in
- brightsun.co.in
4.5
Excellent
142 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful and efficient especially…
Very helpful and efficient especially in this COVID times
2 August 2021
Very Professional and Accommodating during these uncertain Travel times.
Very Professional and accommodating!!
I had a long trip to Canada via 3 countries and required a travel agent who would be able to handle the travel plans. Brightsun were more than able to assist, handle and replan the trip on a short notice. Mr. Eddie has been Super Professional in handling the booking along with Mr.Gaurav. They both made sure I had the Air tickets, Insurance well sorted for every country. They even assisted in booking a hotel for the stay in Belgrade.
I will highly recommend Brightsun for your Travels as they have proved to be the right choice for me in planning long transit trips. With changing travel policies you can trust these guys to make sure you reach to your destination.
Brightsun - Highly Recommended !!!
19 July 2021
Unprompted review
extremely helpful at this time of COVID…
extremely helpful at this time of COVID when we, as individual passengers, need help, advice and guidance. Thank you Brightsun!
23 April 2021
Nice and cooperative staff all things…
Nice and cooperative staff all things on time great ...
6 April 2021
Reply from Brightsun.co.in
Hi Harmeet,
Thank you for your review. We are pleased to hear that you were satisfied with the service you received from our team. We hope to help you with your next travel booking soon.
Warm Regards,
Brightsun Travel
Reply from Brightsun.co.in
Hi Anuj,
Thank you for your review.
We are grateful you took the time out to help other customers trust in our services, like you have.
Warm Regards,
Brightsun Travel
Excellent service and support
18 February 2021
Reply from Brightsun.co.in
Hi Sushant,
Thank you for your review. We are pleased to hear that you were satisfied with the service you received from our team. We hope to help you with your next travel booking soon.
Warm Regards,
Brightsun Travel
I have been dealing with Brightsun for…
I have been dealing with Brightsun for many years now. Always have found them quick in their replies, quick in sending the offers and they always have the willingness to listen and amend as required. Thanks Brightsun for being a travel partner.
10 February 2021
Reply from Brightsun.co.in
Hi Anirudh,
Thank you for your review. We are pleased to hear that you were satisfied with the service you received from our team. We hope to help you with your next travel booking soon.
Warm Regards,
Brightsun Travel
Received money ... thanx
I have received the full amount. Thanks for you effort!!!
I was only concerned about my money ..
14 September 2020
Unprompted review
Reply from Brightsun.co.in
Dear Jitendra,
We're extremely sorry that you had to wait for your refund as the process took a little longer than usual. At the same time we would like to inform you that we have already refunded your money and kindly check with your bank if it is not reflecting in your account. There was delay from the supplier side and we as established travel agents went extra mile to make this as fast as possible for you when the world is going through a pandemic.
We pride ourselves in providing high quality customer service. Despite most of our staff working from home due to COVID-19, we are providing the best support to our customers round the clock. We hope that you will give us another opportunity. Should you wish to discuss further or want to know current great offers, please do not hesitate to reach us at 0124 416 3000 or info@brightsun.co.in.
Efficiency and Trustworthiness define Brightsun Travel
Efficiency, professionalism and trustworthiness define Brightsun Travel . In all our tours with Brightsun , they have ensured quality service. We thank their team Atul, Jatin , Aashima and most importantly Akashdeep for giving us cherished memories!
Thanks 😊
14 October 2019
Unprompted review
Reply from Brightsun.co.in
Hi Richa,
Learning about the pleasant experience you had with our business was very rewarding. We will strive to provide this level of service always. Thanks!
Warm Regards,
Brightsun Travel
Excellent services by Ravi Kumar and…
Excellent services by Ravi Kumar and Brightsun team.
Easy to book, price is very good with discount and no convenience fee, Would recommend the service to everyone and I would certainly use Brightsun travel again...
12 August 2019
Unprompted review
Reply from Brightsun.co.in
Hi Sourabh,
Thank you for your review.
We were delighted to see the wonderful things that you had to say about us and hope to be of service again soon.
Warm Regards,
Brightsun Travel
EXCELLENT!
EXCELLENT!
The team was excellent for dealing with my booking, being helpful and supportive.
Keep it up
Thanks
6 May 2019
Unprompted review
Reply from Brightsun.co.in
Dear Tinaz,
Thank you for your review. We are pleased to hear that our team were helpful in your booking process We hope we can be of service to you in the near future.
Best deal and fast service given by Mr…
Best deal and fast service given by Mr pawan
13 March 2019
Unprompted review
Reply from Brightsun.co.in
Hi Monisha,
Thank you for your review.
We are grateful you took the time out to help other customers trust in our services, like you have.
Warm Regards,
Brightsun Travel
I hv booked package for Australia …
I hv booked package for Australia with brightsun. They had offered me best deal nd given good suggestions for my trip for roam around in city. Keep rocking like shining star great job
5 March 2019
Unprompted review
Reply from Brightsun.co.in
Hi Rinkle,
Learning about the pleasant experience you had with our business was very rewarding. We will strive to provide this level of service always. Thanks!
Warm Regards,
Brightsun Travel
Good deals,cheap fare and best service
5 March 2019
Unprompted review
Reply from Brightsun.co.in
Hi Pawan,
Thank you for your review.
We were delighted to see the wonderful things that you had to say about us and hope to be of service again soon.
Warm Regards,
Brightsun Travel
Very helpful staff..deals are awesome I…
Very helpful staff..deals are awesome I am happy with there services. Special thanks to Kavita.
5 March 2019
Unprompted review
Reply from Brightsun.co.in
Hi Varun,
Thank you for your review. We are pleased to hear that you were satisfied with the service you received from our team. We hope to help you with your next travel booking soon.
Warm Regards,
Brightsun Travel
Excellent travel services given by…
Excellent travel services given by Brightsun Travel, memorable trip organized by travel consultant of Brightsun Travel. Great job.
4 March 2019
Unprompted review
Reply from Brightsun.co.in
Hi Santosh,
Thank you for your review. We are pleased to hear that you were satisfied with the service you received from our team. We hope to help you with your next travel booking soon.
Warm Regards,
Brightsun Travel
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.