Customer service replied promptly when I reached out about an exchange. They sent me the new piece no questions asked and let me keep the current piece due to a change in their return policies! I... See more
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Bright has been spreading summer around the world since 2017 with its swimwear and bright, colorful, and summer-infused designs. With over 250,000 bikinis sold every year in over 100 countries, Bright has become synonymous with swimwear, cementing itself as a must-have for beach-goers and trendsetters a-like.
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Customer service is exceptional. The quality and value of the swimwear is so good! Thank you to Anna for helping me out with my request!

Reply from Bright Swimwear
I love the swimsuits, delivery is fast, and customer service is amazing. I needed to exchange my top for a bigger size and they just took care of it for me and had the bigger one delivered and let me keep the other.

Reply from Bright Swimwear
The most amazing swimwear brand. Their bikinis are super cute, comfy and high-quality. The price is also incredible and their customer service is unmatched! I asked for a size exchange and they replied and dispatched the new item the same day! I will only buy my bikinis from here now!

Reply from Bright Swimwear
A company that doesn’t not accept full refunds and only does exchanges and store credit, is a company that has major red flags and had to deal with many refunds in the past and refuses to better themselves and their product. First, their sizing is WAY off, not close to being accurate at all. Second, the quality of their suits are downright shameful SHEIN has better quality. Everything is super thin and flimsy and nowhere on their website does it say that all of their suits are single lined. All they can offer is store credit, and frankly, I have no need for store credit as I do not want to purchase another product from this company.
The quality of the swimsuits are amazing and the customer service is always helpful and accomodating.

Reply from Bright Swimwear
Prompt and friendly customer service.

Reply from Bright Swimwear
The bikini I received is great quality and super cute! I did have to exchange the bottoms though they didn’t have the size I needed; the customer service however is so great and streamline. I really appreciate the generosity and intentionality with the way they handled my exchange request!

Reply from Bright Swimwear
Very kind and helpful. Would definitely recommend!

Reply from Bright Swimwear
The Bright Swimwear team made my exchange process extremely smooth. I love these bathing suits and adding a good customer service team takes it another level!

Reply from Bright Swimwear
Customer service and assistance with exchange was very helpful, they responded quickly and went above and beyond helping me choose a something that was better suited for my daughter. Love the suits and appreciate the company and all they did to make our order perfect.

Reply from Bright Swimwear
The ship time was super quick. And when I needed to do an exchange they told me to keep my first item. They are out here really doing their best to take care of their customers.

Reply from Bright Swimwear
I bought a couple of bikinis from Bright Swimwear. I love the fabric, color and design but felt a little dissapointed because tops didn't fit well (they run small), so I reached customer service staff to get help and was surprised by their response I got from them. They definitely made it easy for me. I feel happy and satisfied with my purchase and the experience with Bright Swimwear I would buy again for sure now that I know my size in this brand.

Reply from Bright Swimwear
I had a really good experience with bright swimwear. I had an exchange and the process was seamless and easy! Customer service was exceptional.

Reply from Bright Swimwear
After requesting an exchange, they let me keep the extra swim bottom! Customer service was great

Reply from Bright Swimwear
They helped me so quickly with my exchange and were so kind!

Reply from Bright Swimwear
Alexia made it so easy and was quick to respond!

Reply from Bright Swimwear
Very cute pieces and very helpful service team!

Reply from Bright Swimwear
Amazing customer service! I had placed an order online and a couple of bikini bottoms but when they came they were too small! So I reached out via email and Bright Swimwear kindly responded and accommodated my request for a new size and sent them to me no issues! Love this site! Will order from them again! (:

Reply from Bright Swimwear
My top was too large so I emailed about an exchange. It may have taken a week for them to get back to me via email but there was also a holiday! They are sending me a bigger size and also letting me keep the small size to gift as a gift from them! Will be ordering more! Amazing customer service

Reply from Bright Swimwear
Bathing suit was super cute and came really fast. I wanted to exchange for a different size and they helped me do it seamlessly. I will definitely be buying more things.

Reply from Bright Swimwear
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