Britcar Global Reviews 

2,581
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

My parts got a lightspeed shipping and before customs openend the box and let it open the items were well packed. Of course I got the parts as described in the OEM quality. It was my first order after... See more

Rated 4 out of 5 stars

Very helpful to find the parts I needed but unfortunately, a week after ordering I'm still waiting for the parts. Requests for feedback should never come before the delivery imo. So Britcar, wher... See more

Company replied

Rated 1 out of 5 stars

I am extremely disappointed with Britcar's service and lack of integrity. I placed an order for car parts that were delayed for over 2 months. Due to this unacceptable delay, I was forced to purcha... See more

Rated 5 out of 5 stars

A huge thank you to Duncan, Stephen and everyone, for once again, getting us out of a mess! Thank you too for finding some of the parts even though one of them is now obsolete. Thanks too for ke... See more

Company details

  1. Auto parts shop
  2. Vehicle Parts Shop
  3. Car accessories shop

Written by the company

Established in 2006, Britcar is one of Europe's largest independent Land Rover and Jaguar parts specialists. We sell every currently available genuine part, as well as a huge range of aftermarket parts and accessories from hand-picked suppliers. With over 370,000 products available to ship anywhere in the world, we can help keep your vehicle both on and off the road.


Contact info

3.7

Average

TrustScore 3.5 out of 5

3k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.7

All reviews

(2,581)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered a Bearmach starter motor from…

Ordered a Bearmach starter motor from these guys, they emailed me to say they can't get them, but offered either Allmakes or Britpart instead, I opted for Allmakes as I thought it would be better quality. When it turned up it was in a box labelled Allmakes and Britpart, not ideal, but I fitted it anyway. Seemed very good to start with but 2 months later it won't turn the engine over any more, swapped it back for the old one which I had reconditioned. Tried to return the faulty one only to find their web site has gone.

6 January 2022
Rated 5 out of 5 stars

Hi Excellent service

Hi Excellent service
Very helpful when ordering parts came on time, fitted gun hooks to the Defender just what we asked for 10/10.
John

2 November 2021
Rated 1 out of 5 stars

Service with some (bad) surprises

It is not convenient to receive by email the shipping costs, although they answer within 24 hours which is good. They didn’t answer questions raised in the comments box. And they did not notice me at all about the customs costs that are not included and to be paid in the destination (EU), and they were 50% of the purchase amount.

2 November 2021
Rated 5 out of 5 stars

I am very satisfied with the service…

I am very satisfied with the service from Britcar. I have dealt with the company in the past and will continue to do business with them. My one suggestion is that the communication with customers could be more personal and friendly and less businesslike. For instance communication can begin by greeting the customer before getting down to business immediately.
Best Regards.
Joe Allain.

31 October 2021

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