My parts got a lightspeed shipping and before customs openend the box and let it open the items were well packed. Of course I got the parts as described in the OEM quality. It was my first order after... See more
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Very helpful to find the parts I needed but unfortunately, a week after ordering I'm still waiting for the parts. Requests for feedback should never come before the delivery imo. So Britcar, wher... See more
Company replied
I am extremely disappointed with Britcar's service and lack of integrity. I placed an order for car parts that were delayed for over 2 months. Due to this unacceptable delay, I was forced to purcha... See more
A huge thank you to Duncan, Stephen and everyone, for once again, getting us out of a mess! Thank you too for finding some of the parts even though one of them is now obsolete. Thanks too for ke... See more
Company details
Written by the company
Established in 2006, Britcar is one of Europe's largest independent Land Rover and Jaguar parts specialists. We sell every currently available genuine part, as well as a huge range of aftermarket parts and accessories from hand-picked suppliers. With over 370,000 products available to ship anywhere in the world, we can help keep your vehicle both on and off the road.
Contact info
Unit 2 Riverside Industrial Park, IP2 8JX, Ipswich, United Kingdom
- 01473 907444
- sales@britcar.com
- brit-car.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Ordered a Bearmach starter motor from…
Ordered a Bearmach starter motor from these guys, they emailed me to say they can't get them, but offered either Allmakes or Britpart instead, I opted for Allmakes as I thought it would be better quality. When it turned up it was in a box labelled Allmakes and Britpart, not ideal, but I fitted it anyway. Seemed very good to start with but 2 months later it won't turn the engine over any more, swapped it back for the old one which I had reconditioned. Tried to return the faulty one only to find their web site has gone.
Genuine (BNIB) item
Genuine (BNIB) item. Packaged well for safe transport. Arrived on time. Will definately use again as a trusted trader.
Great service and good OEM product as…
Great service and good OEM product as described .
Already added to my favourites for the future
Part arrived very quickly
They checked that the part that I…
They checked that the part that I ordered was correct for my car and it was delivered promptly.
Haven’t used item yet but it was…
Haven’t used item yet but it was delivered promptly and is as described . Speedy response to questions
Great service,great prices.will be back…
Great service,great prices.will be back again
I ordered two lots on different days
I ordered two lots on different days , and Megan contacted me to ask if should put both items together, which I thought fair play she used a bit if initiative.
Hi Excellent service
Hi Excellent service
Very helpful when ordering parts came on time, fitted gun hooks to the Defender just what we asked for 10/10.
John
Service with some (bad) surprises
It is not convenient to receive by email the shipping costs, although they answer within 24 hours which is good. They didn’t answer questions raised in the comments box. And they did not notice me at all about the customs costs that are not included and to be paid in the destination (EU), and they were 50% of the purchase amount.
Great service every time!
Land Rover FL2 floor mat retention clips
Order took a little longer than I would have liked (1 week) but the part was spot on. Fitted perfectly and without fuss. Will definitely use Britcar UK again for any other replacement parts.
Works perfectly
I am very satisfied with the service…
I am very satisfied with the service from Britcar. I have dealt with the company in the past and will continue to do business with them. My one suggestion is that the communication with customers could be more personal and friendly and less businesslike. For instance communication can begin by greeting the customer before getting down to business immediately.
Best Regards.
Joe Allain.
Original component delivered promptly…
Original component delivered promptly but expensive postage.
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