My parts got a lightspeed shipping and before customs openend the box and let it open the items were well packed. Of course I got the parts as described in the OEM quality. It was my first order after... See more
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Very helpful to find the parts I needed but unfortunately, a week after ordering I'm still waiting for the parts. Requests for feedback should never come before the delivery imo. So Britcar, wher... See more
Company replied
I am extremely disappointed with Britcar's service and lack of integrity. I placed an order for car parts that were delayed for over 2 months. Due to this unacceptable delay, I was forced to purcha... See more
A huge thank you to Duncan, Stephen and everyone, for once again, getting us out of a mess! Thank you too for finding some of the parts even though one of them is now obsolete. Thanks too for ke... See more
Company details
Written by the company
Established in 2006, Britcar is one of Europe's largest independent Land Rover and Jaguar parts specialists. We sell every currently available genuine part, as well as a huge range of aftermarket parts and accessories from hand-picked suppliers. With over 370,000 products available to ship anywhere in the world, we can help keep your vehicle both on and off the road.
Contact info
Unit 2 Riverside Industrial Park, IP2 8JX, Ipswich, United Kingdom
- 01473 907444
- sales@britcar.com
- brit-car.co.uk
3.7
Average
3k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Excellent service, even for small spare parts. Transaction went very smoothly in spite of Brexit issues.
30 October 2021
Searched for 18 months for this part
Searched for 18 months for this part, took 10 mins to resolve. Top marks.
30 October 2021
Great Service!
30 October 2021
Excellent quality product prompt…
Excellent quality product prompt service and delivery
30 October 2021
Postage charges for wrong parts.
I purchased two parts from their web catalogue, which stated that the parts were suitable for my vehicle. When they arrived, it became very evident that they did not fit my vehicle. A very helpful person at Britcar identified the correct part which I then ordered. I had to pay postage for the wrong parts to be delivered, to be returned, and then for delivery of the correct parts (7.95 x 3). I pointed out that I should only have to pay delivery once, as it was their fault that the wrong parts were sent, but was told that I should have phoned Britcar and confirmed that the parts were suitable, before placing the order (seems to me a waste of time having a web page for orders if you then have to phone them in?), but they would refund one postage fee.So the misleading advert cost me 7.95.
30 October 2021
excellent product .
excellent product .. saved us & our Range Rover .. need continuous supply.
28 October 2021
Everything as advertised
28 October 2021
Very helpful and knowledgeable
Very helpful and knowledgeable, excellent service. Highly recommend to anyone looking for part for their car.
28 October 2021
Good service
Good service, never any problems and if they not have the item they search for it 👌🏻
27 October 2021
Unprompted review
High shipping cost don't match price
Goods arrived on time. Good price for item. But I got charged £3.20 for shipping. It arrived and shipping on it said £1.14. Not really what you expect from a decent company.
27 October 2021
Unprompted review
Before I can see my order condition and…
Before I can see my order condition and tracking,but now not.
27 October 2021
Really great service and fast response…
Really great service and fast response from the team..
26 October 2021
Good price and quick shipping
Good price and quick shipping, received within one week from UK to the Netherlands
26 October 2021
A very good service
26 October 2021
15 days after my order I'm still…
15 days after my order I'm still waiting on delivery. Britcar were quick to send out the parts however they did not take the time to ensure the package was correctly addressed. Having spent ages trying to get the courier company on the phone last week we discovered that the address on the shipping label was missing critical information and having updated that the package has this week disappeared within the courier network.
26 October 2021
part turned up and was correct
part turned up and was correct, but was concerned it wasn`t coming until a week later a message from a courier to say it would be delivered the next day and did arrive to my relief. some contact would of been nice as was a little concerned i was scammed!
26 October 2021
Shipping take a little extra time
Shipping take a little extra time, but everything was fine!!
26 October 2021
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