Britain Airport Transfers Reviews 

193
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional staff for being exceptionally polite, helpful with luggage, and always arriving punctually for airport pickups. People note that communication from the office team is extremely clear, providing great peace of mind before traveling. Consumers also appreciate the straightforward booking process and flexible scheduling that take major worries away from planning trips. Travelers emphasize that vehicles are always spotless and comfortable, ensuring a safe, smooth, and relaxing ride to the airport. Reviewers consistently state that reasonable and competitive prices make this reliable transport service an absolute favorite.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting punctual arrivals and reliable... See more

Staff

Customers had positive experiences with staff, consistently highlighting their professional, polite, and... See more

Booking process

Users describe positive interactions with booking process, highlighting how simple and quick it is to arrange... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting punctual arrivals and helpful... See more

Price

Consumers find price to be very reasonable and extremely competitive across multiple trips. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service from Martin from booking for a friend with child, paying in advance, waiting on the phone until payment made and booking confirmed. Explained how airport transfer works on return... See more

Rated 5 out of 5 stars

Booked vehicle when in Ireland for collection from Luton . 5 passengers and luggage. So easy and very reliable. We knew upfront our cost. We were kept informed of vehicle and driver details. Lovely cl... See more

Rated 5 out of 5 stars

Love this company. We use for all our airport transfers as we have kids and lots of luggage. Always super reliable. Great cars and drivers. Usually able to supply car seats etc. Prices completely reas... See more

Rated 5 out of 5 stars

Ordered a return journey to Luton which went off exactly as required. Collecting cab arrived early and cab back from airport within 5 minutes of calling for it. Very happy with this service which was... See more


Company details

  1. Taxi service

Written by the company

Britain Airport Transfers is a UK-based licensed taxi company that provides taxi booking services across all of the UK. It specializes in meeting both the business and individual needs of its customers. Britain Airport Transfers has an unmatched stature with respect to reliability and premium quality airport taxi service. It has an expert team of professional drivers who ensure 100% customer satisfaction.


Contact info

4.8

Excellent

TrustScore 5 out of 5

193 reviews

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No recent history of asking for reviews

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4.8

All reviews

(193)

97 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely amazing service from start…

Absolutely amazing service from start to finish!Been reminded of the trip, informed on drivers whereabouts and the driver was polite, curtious and on time. Definitely will recommend and use their services again.

9 August 2023
Unprompted review
Rated 5 out of 5 stars

Prompt, responsive and friendly

Prompt, responsive and friendly, I definitely would recommend this service! I have a 2 year old who I travel often with to and from the airport and this cab service always can provide us with the appropriate car seat. I have used this cab service a few times now an it’s always been a good experience.

17 August 2023
Unprompted review
Rated 5 out of 5 stars

Stress free start and finish for a holiday

We booked journeys to and from Luton Airport as a stress free start and finish to our holiday and I have to say that is exactly what we got. The drivers for both journeys were on time and pleasant and personable. I will definitely book again for our next trip

17 August 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I cannot praise Britain Airport Transfers enough. I & my mother are both disabled & my mother elderly. The driver Tahir had checked our flight & had seen it had come in early & he was already waiting for us in advance of a booking time. He also texted & called to state he had arrived He had a very amiable, friendly attitude. He was so kind & very patient & gentle with my mother. Throughout the journey he ensured our comfort. He made a long tedious journey a great deal better. He had great professional customer service. The whole team during booking online were also tremendously helpful & efficient. The online chat team cleared any questions very quickly & knowledgeable. I highly recommend Britain Aiport Transfers. Their service is very reliable, safe (very hygienic clean cars)& professional. They are also very competitively priced whilst maintaining high standards. Many thanks to them & do not hesitate to book them with confidence.

17 August 2023
Unprompted review
Rated 5 out of 5 stars

Reliable firm

I have used this firm 5 or 6 times in the last 2 months to and from Luton and Heathrow airports. Booking on line is easy and the communication through texts about your booking and notification of when the taxi arrives is great. Always on time and any issues the phone is manned 24/7 and in my experience answered promptly. I would highly recommend.

16 August 2023
Unprompted review
Rated 5 out of 5 stars

Taxi

The driver was waiting - excellent communication and very helpful. Good price - highly recommended.

14 August 2023
Unprompted review
Rated 1 out of 5 stars

Not even worth 1 star

Not even worth 1 star! Worst taxi service company ever, avoid at your cost.
An hour late for pick up to Heathrow T3, had to get another company to get me there on time. They are happy to take your money, complained but they don't even reply.

27 July 2023
Unprompted review
Rated 5 out of 5 stars

The best airports taxi service

Great service, which I've used several times to and from my home to Heathrow airport. Always on time and always with very good, polite and helpful drivers.
Customer service also very good, keeping the customer informed regarding the booking, driver contact details and whereabouts.

12 August 2023
Unprompted review
Rated 5 out of 5 stars

Efficient service

Efficient service, made the transfer to the airport as stress free as possible! Reasonable prices too considering there was 6 of us plus countless bags and suitcases

11 August 2023
Unprompted review
Rated 5 out of 5 stars

Happy with the service

The driver contacted us the day before to introduce himself and confirm collection point and time. He arrived promptly on the day and was polite and professional. Would use again.

12 August 2023
Unprompted review
Rated 5 out of 5 stars

Reliable and extremely helpful

I’ve used this company before and they have always been good, but this time I asked them to defer my pick up from Heathrow due to a flight cancellation and they were great. It was easy to email and update them on a changing situation and the revised pick up went very smoothly.

13 August 2023
Unprompted review
Rated 5 out of 5 stars

Good Service

Used this company for the first time and
Will definitely use again very reliable and efficient .
Thanks

10 August 2023
Unprompted review
Rated 5 out of 5 stars

Would certainly recommend

Booking was nice and easy. The driver arrived on time, and with the confirmation email and texts it took the stress out of getting to the airport for my holiday. Would certainly recommend.

10 August 2023
Unprompted review
Rated 5 out of 5 stars

Good, efficient, easy service to use

I was very satisfied with the service. The booking was very easy online. In fact, I was able to change my arrival time while I was in flight from United States to England and the driver was able to come earlier. The driver was very good and the car was clean. I thought the price was reasonable as I have used a car service from Heathrow to Bedford in the past I would definitely recommend and use the service again.

8 August 2023
Unprompted review

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