Britain Airport Transfers Reviews 

193
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional staff for being exceptionally polite, helpful with luggage, and always arriving punctually for airport pickups. People note that communication from the office team is extremely clear, providing great peace of mind before traveling. Consumers also appreciate the straightforward booking process and flexible scheduling that take major worries away from planning trips. Travelers emphasize that vehicles are always spotless and comfortable, ensuring a safe, smooth, and relaxing ride to the airport. Reviewers consistently state that reasonable and competitive prices make this reliable transport service an absolute favorite.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting punctual arrivals and reliable... See more

Staff

Customers had positive experiences with staff, consistently highlighting their professional, polite, and... See more

Booking process

Users describe positive interactions with booking process, highlighting how simple and quick it is to arrange... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting punctual arrivals and helpful... See more

Price

Consumers find price to be very reasonable and extremely competitive across multiple trips. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service from Martin from booking for a friend with child, paying in advance, waiting on the phone until payment made and booking confirmed. Explained how airport transfer works on return... See more

Rated 5 out of 5 stars

Booked vehicle when in Ireland for collection from Luton . 5 passengers and luggage. So easy and very reliable. We knew upfront our cost. We were kept informed of vehicle and driver details. Lovely cl... See more

Rated 5 out of 5 stars

Love this company. We use for all our airport transfers as we have kids and lots of luggage. Always super reliable. Great cars and drivers. Usually able to supply car seats etc. Prices completely reas... See more

Rated 5 out of 5 stars

Ordered a return journey to Luton which went off exactly as required. Collecting cab arrived early and cab back from airport within 5 minutes of calling for it. Very happy with this service which was... See more


Company details

  1. Taxi service

Written by the company

Britain Airport Transfers is a UK-based licensed taxi company that provides taxi booking services across all of the UK. It specializes in meeting both the business and individual needs of its customers. Britain Airport Transfers has an unmatched stature with respect to reliability and premium quality airport taxi service. It has an expert team of professional drivers who ensure 100% customer satisfaction.


Contact info

4.8

Excellent

TrustScore 5 out of 5

193 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.8

All reviews

(193)

97 reviews in the last 12 months

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Rated 1 out of 5 stars

Refused to pick up and no refund

worst Airport transfer, they never picked us up at the airport and pretend the job was completed, in which do not want to provide a refund. Other friends have bad they same problem and I have advised them to leave a review they deserve. Also will report to the financial ombudsman as they said they have breached Consumer Rights Act 2015 denial of service and could be fine, others should do the same

6 August 2023
Unprompted review
Rated 1 out of 5 stars

The company did not give me any driver. I was stranded

The company did not give me any driver details before arrival at LHR T5 which is normal protocol. There was NO driver waiting for me. I called the company he siad he would call back in 2 minutes. No call back when I called again no one answered. My husband called from his number they answered immediatly so were purposefully not answering my calls. No driver arrived. We were stranded at LHR with no transport. We had UK phones what would happen to a person less able?

1 July 2023
Unprompted review
Rated 5 out of 5 stars

Great Service - St Albans to/from LHR

The cars were clean and tidy, they turned up on time and the drivers were interesting and engaging to talk to. Perhaps most impressively was how they handled flight delays. Due to a crash in the ATC systems my return flight was delayed and was potentially going to be diverted or even cancelled. The company kept in touch while we were waiting to depart. This left me feeling reassured that they would get me home, which they did.

14 June 2023
Unprompted review
Rated 1 out of 5 stars

Driver was 15 minute late

Driver was 15 minute late, without fuel in the tank. We have to go on petrol station first because driver excuse was he don't know the area. Car was dirty inside, back seat covered by some dust like cement. Every time when driver pushed breaks car started make some strange noise and shaking. Very stressful journey to airport. Won't recommend and won't use again

4 May 2023
Unprompted review
Rated 5 out of 5 stars

A fare review

Overally, I am really happy with the provided service. It is both affordable (compared to other private options) and reliable.

22 December 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service from Britain Airport Transfers. This was my first time using them and I absolutely recommend them to everyone. Driver came with the correct baby seat for my 3 year old.

6 December 2021
Unprompted review
Show reviews in all languages. (193 reviews)

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