The service from start to finish was nothing short of exceptional. When I enquired about the item, I spoke to a lady on the phone (Amy), and she couldn’t have been more helpful. I received extra... See more
Company replied
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Review summary
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Ordered a bracelet for my sons 18th birthday arrived quickly and on time , excellent value fantastic after sales by jodie would always come back without fail . Special thanks to Britannia Jewellery... See more
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I ordered a 18ct Yellow gold curb chain from their website, and it was delivered the next day via Special Delivery. The chain was beautiful exactly as described with great quality/finish, and was in... See more
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A really nice chain and a fair price. The item was exactly as described right down to the gram weight and quality is excellent. I cannot fault the service received. Communications were good and the de... See more
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Company details
- #61 of 288 best companies in Jewellery shop
- #26 of 280 best companies in Fashion accessories shop
- #25 of 112 best companies in Jeweller
- #10 of 25 best companies in Jewellery Buyer
- #16 of 88 best companies in Jewellery Designer
- #11 of 47 best companies in Jewellery manufacturer
About Britannia Jewellery
Written by the company
Discover Birmingham's Finest Jewellery Collection
Welcome to Britannia Jewellery, your go-to shop for exquisite new and pre-loved gold, platinum, palladium, diamond and gemstone jewellery at unbeatable prices in Birmingham, UK, and online.
Visit Our Birmingham Showroom
Located in Birmingham's Jewellery Quarter, our spacious showroom is a treasure trove waiting to be explored. Our Birmingham jewellery store offers free parking, giving you the freedom to explore our exquisite collection of affordable luxury jewellery at your leisure.
Shop Online Anytime
Discover our extensive range of jewellery from the comfort of your home at britannia-jewellery.co.uk with an easy-to-use website featuring chains, bracelets, rings, pendants, earrings, and necklaces, all curated to meet your style and elegance needs.
Flexible Finance Options for Your Jewellery Purchases
We accept Mastercard, Visa, Maestro, Google Pay, and offer flexible finance options with 0% interest through Klarna and Novuna, so you can own your dream piece without straining your finances.
Hassle-Free Shopping Experience
Enjoy a seamless shopping experience with us, featuring:
- 🚚 Free Royal Mail Next Day Delivery
- 🔄 Relax with Easy 14-Day Returns
- 🎁 Presented In A Luxurious Gift Box
- 📜 Includes Certificate of Authenticity
Whether you're looking for a statement piece to elevate your style or a sentimental gift to celebrate a special occasion, we have the perfect jewellery to suit your needs.
Explore Our Diverse Jewellery Collection
Discover our diverse range for men, women, and children. From men's rings to women's diamond bracelets, each piece embodies unique style.
Exquisite Fine Jewellery and Pre-loved Treasures
Our fine jewellery, crafted from premium metals like platinum, palladium, gold, and white gold in purities ranging from 9ct to 24ct, features stunning gemstones such as diamonds, emeralds, sapphires, and rubies for added sparkle. Explore newly made designs or affordable pre-loved pieces, with new arrivals regularly updated.
Commitment to Customer Satisfaction and Quality
Britannia Jewellery delivers quality and value, reflected in our 5-star ratings. We are your trusted source for affordable luxury in the UK, dedicated to customer satisfaction and excellence.
More Than a Store: A Journey of Discovery and Value
Britannia is more than a jewellery store; it's a journey of discovery and value. So step in, explore, and uncover that special piece!
Need Help with Your Jewellery Purchase?
Visit Our Showroom
- 📍 42 Frederick Street, Jewellery Quarter, Birmingham, B1 3HN
- ⏰ Open Hours:
- • Mon-Fri 9:00 AM - 5:00 PM
- • Sat 9:30 AM - 2:30 PM
- 🚗 Free Parking Available
Visit us online or in-store in Birmingham today, and let us help you create timeless memories with our exquisite collection.
Connect with Us
Follow for competitions, exclusive ranges & special offers.
Contact info
42 Frederick Street, B1 3HN, Birmingham, United Kingdom
- 01212121715
- enquiries@britannia-jewellery.co.uk
- britannia-jewellery.co.uk
4.9
Excellent
649 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Great web site
Great choice of chains with a good budget range.
Super fast delivery.I will be back
18 February 2026
Reply from Britannia Jewellery
Dear Adam,
Thank you for your five-star review. We are pleased to hear about the prompt service you received.
We hope to hear from you again.
Good customer service and my order…
Good customer service and my order arrived next day as promised /
16 February 2026
Reply from Britannia Jewellery
Dear Jon,
Thank you for your five-star review. We are delighted to hear about the good level of customer service you received using our service.
We hope to hear from you again.
Bought a beautiful 9ct Cuban bracelet…
Bought a beautiful 9ct Cuban bracelet from here and it’s amazing will defo be back for more stuff
30 January 2026
Unprompted review
Reply from Britannia Jewellery
Dear Luis,
Thank you for your five-star review. We are thrilled to hear that you were happy with the purchase of your Cuban bracelet.
We hope to hear from you again.
Very happy with the quick and…
Very happy with the quick and professional service provided by this company. What more can I say.. 10 out of 10
27 January 2026
Reply from Britannia Jewellery
Dear Mr Murray,
Thank you for your five-star review. We are pleased to hear about the professional and prompt service you received.
We hope to hear from you again.
Extremely helpful staff
I was having trouble purchasing my item so I had to phone and Mike the manager was extremely helpful.
I would shop here again.
26 January 2026
Reply from Britannia Jewellery
Dear Theresa,
Thank you for your five-star review. We are delighted to hear that Mike provided you with a helpful customer service experience.
We hope to hear from you again.
Lovely piece will be back
26 January 2026
Reply from Britannia Jewellery
Dear Harry,
Thank you for your five-star review. We are thrilled to hear you are happy with your purchase.
We hope to hear from you again.
Item just as described great service…
Item just as described great service and communication with next day delivery will be using britannia again.
8 January 2026
Reply from Britannia Jewellery
Dear Michael,
Thank you for your five-star review. We are pleased to hear about the great level of service you received using our service.
We hope to hear from you again.
Ordered Monday evening would have…
Ordered Monday evening would have received it Wednesday but Royal Mail being Royal Mail claimed they tried to deliver twice in one day whilst I was home. Received on Thursday overall I got what I ordered and paid for thank you happy with my purchase would buy from this business again.
6 January 2026
Reply from Britannia Jewellery
Dear Maureen,
Thank you for your five-star review. We are thrilled to hear about the prompt service you received, and we are thrilled to hear you were happy with your purchase.
We hope to hear from you again.
Reply from Britannia Jewellery
Dear Nichole,
Thank you for your five-star review. We are pleased to hear that you were happy with your earrings and the excellent service you received.
We hope to hear from you again.
Excellent service
12 January 2026
Reply from Britannia Jewellery
Dear Rachel,
Thank you for your five-star review. We are delighted to hear about the excellent service you received.
We hope to hear from you again.
Reply from Britannia Jewellery
Dear Tony,
Thank you for your five-star review. We are thrilled to hear about the quality and prompt service you received.
We hope to hear from you again.
5 star company 😊
Can not fault this company ordered my baby girl a bracelet came fast it’s beautiful 😍 also felt safe ordering it online thank you so much 😊
13 January 2026
Unprompted review
Reply from Britannia Jewellery
Dear Jez,
Thank you for your five-star review. We are pleased to hear you were happy with your purchase of a bracelet, and we are pleased it met all your expectations.
We hope to hear from you again.
Will always be going to Britannia for…
Will always be going to Britannia for everything made up no messing around delivery perfect day after boxing day what a result
24 December 2025
Unprompted review
Reply from Britannia Jewellery
Dear Axel,
Thank you for your five-star review. We are delighted to hear about the prompt service you received.
We hope to hear from you again.
Reply from Britannia Jewellery
Dear Hayley,
Thank you for your five-star review. We are pleased to hear about the great service you received from our service.
We hope to hear from you again.
Lovely ring fast class service…
Lovely ring fast class service carefully packaged thankyou
5 January 2026
Reply from Britannia Jewellery
Dear Stephen,
Thank you for your five-star review. We are delighted to hear that you were happy with the purchase.
We hope to hear from you again.
Reply from Britannia Jewellery
Dear David,
Thank you for your five-star review. We are thrilled to hear about the easy and prompt service you received.
We hope to hear from you again.
Brought a pair of earrings which were…
Brought a pair of earrings which were advertised as for sale, waited week then got am email saying my order was cancelled...
The reason was that they were sold???
24 December 2025
Reply from Britannia Jewellery
Hi David,
Thank you for placing an order with us — we really appreciate your support!
We're truly sorry for the inconvenience this caused. Unfortunately, a system error meant that our website stock wasn't updated in time, which led to your order being cancelled after it was placed. As your order was placed on Christmas Eve, this also delayed things further as we were closed over the Christmas period. We completely understand how frustrating that must have been.
Please rest assured that your refund was processed straight away, so you should have already received it back to your original payment method.
Once again, we sincerely apologise for the confusion and any disappointment caused. This is certainly not the experience we want for our customers. If you have any further questions or concerns, please don't hesitate to reach out to us directly at sales@britannia-jewellery.co.uk.
Warm regards,
Britannia Jewellery
Reply from Britannia Jewellery
Dear Darren,
Thank you for your five-star review. We are pleased to hear about your experience using our service, and we are pleased to hear about the prompt service you received.
We hope to hear from you again.
Great Jewelery Shop
Great Jewellery Shop, bought online a gorgeous diamond necklace. Even more stunning in person. Came with a diamond certificate and presented beautifully in the box. Would recommend anyone who wants to invest in quality jewelery or just as a gift
22 December 2025
Reply from Britannia Jewellery
Dear Tanya,
Thank you for your five-star review. We are delighted to hear you were happy with the purchase of your diamond necklace, and we greatly appreciate the recommendation.
We hope to hear from you again.
Great necklace
Great necklace , great price and professional service and prompt delivery. I highly recommend this jewellers , you wont be disappointed if you buy from them , and I will definately be buying from them again..thank you
29 December 2025
Reply from Britannia Jewellery
Dear Sharon,
Thank you for your five-star review. We are pleased to hear about the professional and prompt service you received, and we greatly appreciate the recommendation.
We hope to hear from you again.
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