The service from start to finish was nothing short of exceptional. When I enquired about the item, I spoke to a lady on the phone (Amy), and she couldn’t have been more helpful. I received extra... See more
Company replied
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Review summary
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Ordered a bracelet for my sons 18th birthday arrived quickly and on time , excellent value fantastic after sales by jodie would always come back without fail . Special thanks to Britannia Jewellery... See more
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I ordered a 18ct Yellow gold curb chain from their website, and it was delivered the next day via Special Delivery. The chain was beautiful exactly as described with great quality/finish, and was in... See more
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A really nice chain and a fair price. The item was exactly as described right down to the gram weight and quality is excellent. I cannot fault the service received. Communications were good and the de... See more
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Company details
- #61 of 288 best companies in Jewellery shop
- #26 of 280 best companies in Fashion accessories shop
- #25 of 111 best companies in Jeweller
- #10 of 25 best companies in Jewellery Buyer
- #16 of 88 best companies in Jewellery Designer
- #11 of 47 best companies in Jewellery manufacturer
About Britannia Jewellery
Written by the company
Discover Birmingham's Finest Jewellery Collection
Welcome to Britannia Jewellery, your go-to shop for exquisite new and pre-loved gold, platinum, palladium, diamond and gemstone jewellery at unbeatable prices in Birmingham, UK, and online.
Visit Our Birmingham Showroom
Located in Birmingham's Jewellery Quarter, our spacious showroom is a treasure trove waiting to be explored. Our Birmingham jewellery store offers free parking, giving you the freedom to explore our exquisite collection of affordable luxury jewellery at your leisure.
Shop Online Anytime
Discover our extensive range of jewellery from the comfort of your home at britannia-jewellery.co.uk with an easy-to-use website featuring chains, bracelets, rings, pendants, earrings, and necklaces, all curated to meet your style and elegance needs.
Flexible Finance Options for Your Jewellery Purchases
We accept Mastercard, Visa, Maestro, Google Pay, and offer flexible finance options with 0% interest through Klarna and Novuna, so you can own your dream piece without straining your finances.
Hassle-Free Shopping Experience
Enjoy a seamless shopping experience with us, featuring:
- 🚚 Free Royal Mail Next Day Delivery
- 🔄 Relax with Easy 14-Day Returns
- 🎁 Presented In A Luxurious Gift Box
- 📜 Includes Certificate of Authenticity
Whether you're looking for a statement piece to elevate your style or a sentimental gift to celebrate a special occasion, we have the perfect jewellery to suit your needs.
Explore Our Diverse Jewellery Collection
Discover our diverse range for men, women, and children. From men's rings to women's diamond bracelets, each piece embodies unique style.
Exquisite Fine Jewellery and Pre-loved Treasures
Our fine jewellery, crafted from premium metals like platinum, palladium, gold, and white gold in purities ranging from 9ct to 24ct, features stunning gemstones such as diamonds, emeralds, sapphires, and rubies for added sparkle. Explore newly made designs or affordable pre-loved pieces, with new arrivals regularly updated.
Commitment to Customer Satisfaction and Quality
Britannia Jewellery delivers quality and value, reflected in our 5-star ratings. We are your trusted source for affordable luxury in the UK, dedicated to customer satisfaction and excellence.
More Than a Store: A Journey of Discovery and Value
Britannia is more than a jewellery store; it's a journey of discovery and value. So step in, explore, and uncover that special piece!
Need Help with Your Jewellery Purchase?
Visit Our Showroom
- 📍 42 Frederick Street, Jewellery Quarter, Birmingham, B1 3HN
- ⏰ Open Hours:
- • Mon-Fri 9:00 AM - 5:00 PM
- • Sat 9:30 AM - 2:30 PM
- 🚗 Free Parking Available
Visit us online or in-store in Birmingham today, and let us help you create timeless memories with our exquisite collection.
Connect with Us
Follow for competitions, exclusive ranges & special offers.
Contact info
42 Frederick Street, B1 3HN, Birmingham, United Kingdom
- 01212121715
- enquiries@britannia-jewellery.co.uk
- britannia-jewellery.co.uk
4.9
Excellent
649 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Easy to order came well packed and with…
Easy to order came well packed and with certificate and paperwork amazing will order again
29 December 2025
Reply from Britannia Jewellery
Dear Julie,
Thank you for your five-star review. We are pleased to hear you were happy with your purchase.
We hope to hear from you again.
How it should be done
When you invest in a luxury item, you expect the experience to match and this store delivers exactly that.
29 December 2025
Unprompted review
Reply from Britannia Jewellery
Dear Adam,
Thank you for your five-star review. We are delighted to hear that we met your expectations in terms of customer service and item quality.
We hope to hear from you again.
Fantastic
Brought a stars and bars bracelet , came fast would recommend and such good quality
24 December 2025
Reply from Britannia Jewellery
Dear Kade,
Thank you for your five-star review. We are thrilled to hear you were happy with the purchase of your stars and bars bracelet, and we greatly appreciate the recommendation.
We hope to hear from you again.
Reply from Britannia Jewellery
Dear Richard,
Thank you for your five-star review. We are pleased to hear you were happy with your purchase.
We hope to hear from you again.
Ordered a bracelet for my sons 18th…
Ordered a bracelet for my sons 18th birthday arrived quickly and on time , excellent value fantastic after sales by jodie would always come back without fail . Special thanks to Britannia Jewellery , if there were 10 stars they would certainly get the lot ..
15 December 2025
Reply from Britannia Jewellery
Dear Wayne,
Thank you for your five-star review. We are delighted to hear that Jodie provided you with a fantastic level of customer service.
We hope to hear from you again.
Prompt delivery and perfect present
22 December 2025
Reply from Britannia Jewellery
Dear Clifford,
Thank you for your five-star review. We are thrilled to hear about the prompt service you received.
We hope to hear from you again.
Lovely shop and staff I purchased an…
Lovely shop and staff I purchased an item online wasn't suitable so went into the store the staff was so helpful and friendly changed it without problem
12 December 2025
Reply from Britannia Jewellery
Dear Tracey,
Thank you for your five-star review. We are pleased to hear that you experience a helpful and friendly level of customer service during your visit to the store.
We hope to hear from you again.
Very good services and very good…
Very good services and very good delivery service will be ordering a gane thank you
18 December 2025
Reply from Britannia Jewellery
Dear Oliver,
Thank you for your five-star review. We are delighted to hear that you were happy with your purchase.
We hope to hear from you again.
got itfora great price got it the next…
got itfora great price got it the next day and wood by againe thanks ann
16 December 2025
Reply from Britannia Jewellery
Dear John,
Thank you for your five-star review. We are thrilled to hear about the prompt service you received.
We hope to hear from you again.
Fast secured delivery
Fast secured delivery, as described. Would use again.
13 December 2025
Unprompted review
Reply from Britannia Jewellery
Dear Shaun,
Thank you for your five-star review. We are delighted to hear about the prompt service you received.
We hope to hear from you again.
I go to Britannia jewellery for all my…
I go to Britannia jewellery for all my gold jewellery best and fairest prices I’ve ever found next day delivery so never have to worry about them long waiting times and always comes well packaged with certificates for all pieces always good communication definitely recommend anyone In the market for gold jewellery to go to them
1 December 2025
Reply from Britannia Jewellery
Dear Piers,
Thank you for your five-star review. We are thrilled to hear you were happy with your experience purchasing from us, and we highly appreciate the recommendation.
We hope to hear from you again.
Excellent jewelry never ever…
Excellent jewelry never ever disappoint you credit to buy from ty 😊
8 December 2025
Reply from Britannia Jewellery
Dear Julie,
Thank you for your five-star review. We are pleased to hear that you were happy with your purchase.
We hope to hear from you again.
More than 5 stars I want to give
More than 5 stars I want to give.
I bought before from this company and I bought it again and I will definitely buy again.
I have no words how beautiful my bracelet looks like, special delivery and certificate plus the case holder for it… 💯 highly recommend to my friends and family, also I will be a constant costumer.
8 December 2025
Reply from Britannia Jewellery
Dear Alexandra,
Thank you for your five-star review. We are delighted to hear you were happy with your purchase, and we highly appreciate the recommendation.
We hope to hear from you again.
Reply from Britannia Jewellery
Dear Iulian,
Thank you for your five-star review. We are thrilled to hear you were happy with your experience using our service.
We hope to hear from you again.
Very good very helpful unreliable…
Very good very helpful unreliable inform you all the way through the process where your goods are, and when you see them your full information and follow up
1 December 2025
Reply from Britannia Jewellery
Dear Mr Whitehouse,
Thank you for your review. We are pleased to hear about the helpful and reliable service you received.
We hope to hear from you again.
Great service great communication
1 December 2025
Reply from Britannia Jewellery
Dear Julie,
Thank you for your five-star review. We are delighted to hear about the great service you received from our service.
We hope to hear from you again.
Nice presentation
Nice presentation, very fast delivery, well packaged, everything was exactly as described. A+ service
5 December 2025
Reply from Britannia Jewellery
Dear David,
Thank you for your five-star review. We are thrilled to hear you were happy with your purchase.
We hope to hear from you again.
Excellent
Purchased my fiancée a belcher bracelet for Christmas….arrived within 2 days beautifully packaged with authenticity certificate
3 December 2025
Unprompted review
Reply from Britannia Jewellery
Dear Vinny,
Thank you for your five-star review. We are pleased to hear you were happy with the purchase of your belcher bracelet.
We hope to hear from you again.
9ct gold earrings
A wonderful selection to choose from.
Great value for money.
Packaging was amazing and also came with an Authentication Certificate.
I ordered my earrings late evening and was delivered two days later.
This was my second purchase from Britannia Jewellery and will not be the last.
Well done Britannia Jewellery.
28 November 2025
Unprompted review
Reply from Britannia Jewellery
Dear Patricia,
Thank you for your five-star review. We are delighted to hear you were happy with the purchase of your earrings.
We hope to hear from you again.
Reply from Britannia Jewellery
Dear Steven,
Thank you for your five-star review. We are thrilled to hear you were happy with the experience you received from using our service.
We hope to hear from you again.
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