I ordered a 18ct Yellow gold curb chain from their website, and it was delivered the next day via Special Delivery. The chain was beautiful exactly as described with great quality/finish, and was in... See more
Company replied
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Review summary
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A really nice chain and a fair price. The item was exactly as described right down to the gram weight and quality is excellent. I cannot fault the service received. Communications were good and the de... See more
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A wonderful selection to choose from. Great value for money. Packaging was amazing and also came with an Authentication Certificate. I ordered my earrings late evening and was delivered two days... See more
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More than 5 stars I want to give. I bought before from this company and I bought it again and I will definitely buy again. I have no words how beautiful my bracelet looks like, special delivery and... See more
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Company details
- #61 of 288 best companies in Jewellery shop
- #26 of 281 best companies in Fashion accessories shop
- #25 of 111 best companies in Jeweller
- #10 of 25 best companies in Jewellery Buyer
- #16 of 88 best companies in Jewellery Designer
- #11 of 47 best companies in Jewellery manufacturer
About Britannia Jewellery
Written by the company
Discover Birmingham's Finest Jewellery Collection
Welcome to Britannia Jewellery, your go-to shop for exquisite new and pre-loved gold, platinum, palladium, diamond and gemstone jewellery at unbeatable prices in Birmingham, UK, and online.
Visit Our Birmingham Showroom
Located in Birmingham's Jewellery Quarter, our spacious showroom is a treasure trove waiting to be explored. Our Birmingham jewellery store offers free parking, giving you the freedom to explore our exquisite collection of affordable luxury jewellery at your leisure.
Shop Online Anytime
Discover our extensive range of jewellery from the comfort of your home at britannia-jewellery.co.uk with an easy-to-use website featuring chains, bracelets, rings, pendants, earrings, and necklaces, all curated to meet your style and elegance needs.
Flexible Finance Options for Your Jewellery Purchases
We accept Mastercard, Visa, Maestro, Google Pay, and offer flexible finance options with 0% interest through Klarna and Novuna, so you can own your dream piece without straining your finances.
Hassle-Free Shopping Experience
Enjoy a seamless shopping experience with us, featuring:
- 🚚 Free Royal Mail Next Day Delivery
- 🔄 Relax with Easy 14-Day Returns
- 🎁 Presented In A Luxurious Gift Box
- 📜 Includes Certificate of Authenticity
Whether you're looking for a statement piece to elevate your style or a sentimental gift to celebrate a special occasion, we have the perfect jewellery to suit your needs.
Explore Our Diverse Jewellery Collection
Discover our diverse range for men, women, and children. From men's rings to women's diamond bracelets, each piece embodies unique style.
Exquisite Fine Jewellery and Pre-loved Treasures
Our fine jewellery, crafted from premium metals like platinum, palladium, gold, and white gold in purities ranging from 9ct to 24ct, features stunning gemstones such as diamonds, emeralds, sapphires, and rubies for added sparkle. Explore newly made designs or affordable pre-loved pieces, with new arrivals regularly updated.
Commitment to Customer Satisfaction and Quality
Britannia Jewellery delivers quality and value, reflected in our 5-star ratings. We are your trusted source for affordable luxury in the UK, dedicated to customer satisfaction and excellence.
More Than a Store: A Journey of Discovery and Value
Britannia is more than a jewellery store; it's a journey of discovery and value. So step in, explore, and uncover that special piece!
Need Help with Your Jewellery Purchase?
Visit Our Showroom
- 📍 42 Frederick Street, Jewellery Quarter, Birmingham, B1 3HN
- ⏰ Open Hours:
- • Mon-Fri 9:00 AM - 5:00 PM
- • Sat 9:30 AM - 2:30 PM
- 🚗 Free Parking Available
Visit us online or in-store in Birmingham today, and let us help you create timeless memories with our exquisite collection.
Connect with Us
Follow for competitions, exclusive ranges & special offers.
Contact info
42 Frederick Street, B1 3HN, Birmingham, United Kingdom
- 01212121715
- enquiries@britannia-jewellery.co.uk
- britannia-jewellery.co.uk
4.9
Excellent
650 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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Reply from Britannia Jewellery
Dear Steven,
Thank you for your five-star review. We are thrilled to hear you were happy with the experience you received from using our service.
We hope to hear from you again.
Reply from Britannia Jewellery
Dear Natalie,
Thank you for your five-star review. We are pleased to hear about the excellent and prompt service you received.
We hope to hear from you again.
Great product fast delivery all round…
Great product fast delivery all round top level
11 November 2025
Reply from Britannia Jewellery
Dear Andy,
Thank you for your five-star review. We are delighted to hear you were happy with your purchase.
We hope to hear from you again.
Excellent customer service especially…
Excellent customer service especially Sam, Lucy & Jodie. Can’t fault them! Will be coming back!
21 November 2025
Reply from Britannia Jewellery
Dear Stephen,
Thank you for your five-star review. We are thrilled to hear that Sam, Lucy and Jodie provided you with an excellent level of customer service on your visit to the store.
We hope to hear from you again.
Fab quick service as always and…
Fab quick service as always and beautiful piece jewellery thank you wouldn’t buy from anywhere else
26 November 2025
Reply from Britannia Jewellery
Dear Viv,
Thank you for your five-star review. We are pleased to hear you were happy with your purchase, and we are pleased to hear that the service was fabulous and prompt.
We hope to hear from you again.
Quick service
Quick service, very well packaged and received with certificate of authenticity alongside the invoice. Very professional.
25 November 2025
Reply from Britannia Jewellery
Dear Julie,
Thank you for your five-star review. We are thrilled to hear about the professional and prompt service you received.
We hope to hear from you again.
Staff
I visited the jewellery shop at Lois bullion in Birmingham on Tuesday, the 25th of November I found that the staff were very helpful and they went out their way to help me in any way they could especially Jodie and Amy they are a credit to the company.
25 November 2025
Unprompted review
Reply from Britannia Jewellery
Dear Melvyn,
Thank you for your review. We are delighted to hear that Jodie and Amy provided you with a helpful and good level of customer service on your visit to the store.
We hope to hear from you again.
Excellent service
Excellent service. I purchased a braclet was the wrong size returned within the 14day period as soon as it arrived on monday was rwfunded on tuesday and was abke to purchase the right size braclet. Recieved the next day. Fast service. Nice staff members working there and helpful on the phone
25 November 2025
Reply from Britannia Jewellery
Dear Hannah,
Thank you for your five-star review. We are pleased to hear about the helpful and excellent level of service you received.
We hope to hear from you again.
Unfortunately had to return the item as…
Unfortunately had to return the item as was too small, but customer service is one of the best all sorted in a matter of a few days. Will definitely use again.
12 November 2025
Reply from Britannia Jewellery
Dear Gaynor,
Thank you for your five-star review. We are delighted to hear about the high level of customer service you received.
We hope to hear from you again.
Fast dispatch time
Fast dispatch time, no need for communication, next day delivered, grate product and packaging.
20 November 2025
Reply from Britannia Jewellery
Dear Ryan,
Thank you for your five-star review. We are thrilled to hear about the prompt service you received.
We hope to hear from you again.
Great service from start to finish good…
Great service from start to finish good quality products as well will be returning in future
17 November 2025
Reply from Britannia Jewellery
Dear Adam,
Thank you for your five-star review. We are pleased to hear about the great service you received, and we are pleased to hear you were happy with your purchase.
We hope to hear from you again.
Great company from order to next day…
Great company from order to next day delivery cannot fault them at all. Will be coming back again for sure
17 November 2025
Reply from Britannia Jewellery
Dear Darren,
Thank you for your five-star review. We are delighted to hear about your great level of customer service you received from using our service.
We hope to hear from you again.
Great Company to deal with
Absolutely delighted with my purchase. This Company will be my first port of call when and if I purchase more jewellery.
14 November 2025
Reply from Britannia Jewellery
Dear John,
Thank you for your five-star review. We are thrilled to hear you were delighted with your purchase.
We hope to hear from you again.
Really happy with the product and the…
Really happy with the product and the quick delivery
17 November 2025
Reply from Britannia Jewellery
Dear Interior House,
Thank you for your five-star review. We are pleased to hear you were happy with your purchase, and we are pleased to hear about the prompt service.
We hope to hear from you again.
Reply from Britannia Jewellery
Dear Alison,
Thank you for your five-star review. We are delighted to hear about the great service you received, and we are delighted to hear your purchase was of fantastic quality.
We hope to hear from you again.
Reply from Britannia Jewellery
Dear Zain,
Thank you for your five-star review. We are thrilled to hear you were happy with your purchase.
We hope to hear from you again.
Amazing service
Amy was so helpful. Got exactly what we wanted at a very reasonable price. No pressure to buy and so polite.
8 November 2025
Unprompted review
Reply from Britannia Jewellery
Dear Lisa,
Thank you for your five-star review. We are pleased to hear that Amy provided you with a helpful and polite customer service experience on your visit to the store.
We hope to hear from you again.
Good quality and very happy with the…
Good quality and very happy with the service. All stamps look amazing on the gold top quality luv from coventry 🙂❤️
6 November 2025
Unprompted review
Reply from Britannia Jewellery
Dear Zain,
Thank you for your five-star review. We are delighted to hear you were happy with your top quality purchase, and we are delighted to hear about the quality level of customer service you received.
We hope to hear from you again.
Very good service the pictures don’t…
Very good service the pictures don’t really do justice. I thought it was a bit chunkier on the pictures but I’m still happy with the product. Thank you very much. Very fast service and special delivery. I’ll be back.
6 November 2025
Reply from Britannia Jewellery
Dear Nicola,
Thank you for your five-star review. We are delighted to hear about the excellent and prompt service you received.
We hope to hear from you again.
Purchased a beautiful set of earrings…
Purchased a beautiful set of earrings at a great price. Delivered quickly with no problems. Over whelmed with the quality of the earrings. My wife will be very happy. Thank you. Would have a issue highly recommending Britannia Jewellery
6 November 2025
Reply from Britannia Jewellery
Dear Mr Ward,
Thank you for your five-star review. We are thrilled to hear that you were happy with the purchase of your earrings, and we greatly appreciate the recommendation.
We hope to hear from you again.
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