British Attire Reviews 669

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 469 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent value and competitive pricing of products, often highlighting the quality of items received. Many people appreciate the efficient and speedy delivery service, with orders frequently arriving quickly and well-packaged. The ordering process is often described as easy and straightforward, with good communication throughout. However, some customers also noted occasional issues with incorrect items being sent or delivery delays. A few people mentioned receiving crumpled items or experiencing difficulties with delivery options that required them to be present for signing.

What people talk about most

Delivery service

Users describe positive interactions with delivery services, frequently praising the speed and efficiency of... See more

Product

Reviewers mention positive feedback about product quality and selection. Many customers praise the great... See more

Service

People report positive experiences with service. Customers consistently praise the top-notch, professional,... See more

Price

Clients share positive opinions on price, consistently highlighting competitive pricing, good value, and... See more

Order

Reviewers highlight positive aspects of order processing. Many customers praise the easy ordering process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was sent a link by my friend for trainers. I clicked the link and placed the order in seconds. My confirmation email had missed off the street number so I emailed my full address. They contacted me... See more

Rated 5 out of 5 stars

Jenny went above and beyond to fix an error that was my fault.I wasn't entitled to a refund or exchange but Jenny quickly sorted it without any fuss,the replacement I needed was held over & posted rap... See more

Rated 5 out of 5 stars

In my experience the Customer Service is unique for an online offering. My wife & I purchased beautiful Joules garments, alas they were too big , the exchange / return was made easy with Jenny holdin... See more

Rated 5 out of 5 stars

my initial order sadly never arrived. Another case of a courier company misplacing a parcel! however Georgia at customer service was very quickly on the case and did everything she possibly could to... See more


Company details

  1. Clothing Shop
  2. Fashion accessories shop
  3. Men's clothes shop
  4. Outerwear Shop
  5. Winterwear Store
  6. Ladies' clothes shop

Written by the company

Honouring heritage, craftsmanship and design. An exceptional house of brands, blending the classic with contemporary like never before.


Contact info

4.9

Excellent

TrustScore 5 out of 5

669 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

Excellent service the garment ordered (shirt) was exactly as advertised and delivered very promptly.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Great price on Barbour International…

Great price on Barbour International Ladies Jacket.

Delivery by Fed Ex was a little unusual and I arranged to collect at my local Fed Ex Depot - delivery to the Depot was quick, probably quicker than home delivery

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Good shop

That was a very swift purchase. From the beginning to the end no issue at all. And a good price for the product I bought.

21 February 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous British Company

I’m really pleased to have found a British clothing company.

Excellent customer service with great communication throughout and my order arrived quickly.

28 February 2026
Unprompted review
Rated 5 out of 5 stars

Everything perfect

Everything perfect! I've ordered a Barbour with shipment in Italy and less than 1 week later I received it! great

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Such high quality items

Such high quality items. Free shipping over £49 is brilliant. More companies should follow suit instead of making it over £100!
Super quick delivery.
Very nice company to deal with. Well done. 👏

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Superb service

I can't believe I messed my order up.
Twice!
Both times I rang, and both times I was treated so well.
My wife's Montane coat came a few days later.
I really hope to use this shop again, just making sure I get it right this time.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Helpful and friendly customer desk

I ordered a coat but unfortunately it was too big. I asked to return it but made a mistake: they helped me to choose the FedEx. I opted for a gift card to order a smaller size, got a gift card with a bonus amount. But the smaller size wasn’t available any more. I asked for a refund and got it immediately. Very helpful and friendly.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent!

Having not heard of this company I was a bit sceptical but how wrong I was! Can’t fault them at all, great service all round and absolutely loved my jacket. Would definitely recommend, thank you British Attire 😊

15 February 2026
Unprompted review
Rated 5 out of 5 stars

Simple and easy to use search bar on…

Simple and easy to use search bar on British Attire. Enjoyable online experience. I purchased a gift. Efficient, speedy service and delivery.with excellent communication. V happy recipient. Thank you - I would recommend looking here before going elsewhere. Well done.

8 February 2026
Unprompted review

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