British CBD Reviews 711

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Pleasantly surprised as I wasn't sure what to expect. Delivery was fairly quick and the flavour (watermelon OG) is lovely. Although I must admit I didn't realise I ordered from the fruit flavoured sel... See more

Rated 5 out of 5 stars

Super quick delivery.. Helped so much with my sleeping. Pain levels more manageable.

Rated 3 out of 5 stars

I love your company and I have had no problem until now .I just opened my last order and one had been leaking and the other doesn't work ,so disappointed ,now I need to look into putting them B... See more

Rated 5 out of 5 stars

Really great price and fast delivery! After a terrible experience with a different CBD company, I came here, and bought the DankTerps Super Lemon Haze and honestly this stuff is helping immensely wi... See more


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

711 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Competitive price and great benefits…

Competitive price and great benefits for buying regularly. Very good communication throughout the buying, dispatch and delivery process. Love the CBD Stronglife disposable vapes. Great company to buy from and thoroughly recommend anyone else to purchase from them.

30 March 2025
Rated 5 out of 5 stars

Website easy to navigate and some very…

Website easy to navigate and some very useful tips and information to be found.
Item description good and detailed.
Good point reward scheme, makes a change cos most are not that rewarding.
I haven't had the chance to use mine as there's usually a very good offer email, I've had 30% off code, buy 3 pay for 2 . And I think this week it's 25% off. Tbh I haven't really checked prices anywhere else as these know there game and it's proper, natural CBD.
And the vape juices with the terpenes selection of strains and do taste like I would imagine the actual, (is it called weed?) would taste like,I'm guessing obviously wouldn't know for sure.
Super quick tracked 24 delivery, never had any issues.
Tho the free wotsits packed with the bottles lack flavour.

30 March 2025
Rated 5 out of 5 stars

Great service

Ordering was a very easy process. Had a slight issue with delivery but this was down to the carrier. Contacted customer service who sorted this in quick time and order received next day. Would highly recommend.

31 January 2025
Rated 5 out of 5 stars

Resolved dispute

Edit; item appears to be resolved and I didn’t receive any replies previously due to a breakdown of communication. I’ve been inform a replacement item is on its way. I was, emphasis on “was” a long term and may I say happy customer until one of my orders didn’t arrived, moreover my package didn’t even enter into Royal Mail system. After many emails, all of which (apart from one) were ignored , they offered no solution. To provide additional context, they received one email so therefore they must have also seen the other messages and chose to ignore them. In the one response they basically said they hope Royal Mails sort it out, yeah mate cheers, in other words tough luck if they don’t!!This despite the fact that the tracking shows the item not even entered into Royal Mails system!. It’s not like the item was mis delivered and I have any prospect of retrieving the package! Deeply unethical and unprofessional way to treat a long term customer and for the sake of £75!. I now have to approach my financial institution for resolution. The acid test of a “good company” is how they respond when something goes wrong. If you want your phone calls & emails to be ignored and be subsequently out of pocket , I highly recommend. Otherwise avoid

17 January 2025
Unprompted review
Rated 1 out of 5 stars

ZERO CUSTOMER SERVICE!

Bought some CBD juice on 18th December which turns out it wasn't what I was expecting. It is unopened and unused. I wish to send it back for a full refund. As stated on their website it says refunds can be processed within 30 days of order. From their contact page, I have called them 5 times - no answer - straight to voicemail. I have left 2 voicemail messages. I have emailed them 5 times and have contacted them 7 times on the online webchat. ZERO RESPONSE. ZERO CUSTOMER SERVICE.

Pathetic. How anyone can run a business like this I have no idea. British CBD - if you are reading this, return my f*ing call!

7 January 2025
Unprompted review
Rated 3 out of 5 stars

I li fo lovecthis company and i now going to send for another order because this is the first time ive had an issue and i hve no back up so im off to order just now your company and I have had no…

I love your company and I have had no problem until now .I just opened my last order and one had been leaking and the other doesn't work ,so disappointed ,now I need to look into putting them Bach, and I haven't a back up and my other has now finished.Can u give me the information needed to send back please thanks

4 November 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look