British CBD Reviews 711

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Pleasantly surprised as I wasn't sure what to expect. Delivery was fairly quick and the flavour (watermelon OG) is lovely. Although I must admit I didn't realise I ordered from the fruit flavoured sel... See more

Rated 5 out of 5 stars

Super quick delivery.. Helped so much with my sleeping. Pain levels more manageable.

Rated 3 out of 5 stars

I love your company and I have had no problem until now .I just opened my last order and one had been leaking and the other doesn't work ,so disappointed ,now I need to look into putting them B... See more

Rated 5 out of 5 stars

Really great price and fast delivery! After a terrible experience with a different CBD company, I came here, and bought the DankTerps Super Lemon Haze and honestly this stuff is helping immensely wi... See more


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

711 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically takes over 1 month to reply

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service with super fast…

Fantastic service with super fast tracked delivery and also the products are very good I use cbd isolate fantastic and very versatile and the cbd oil improved sleep and pain relief overall and fantastic customer service I also suffer with HSD, fibromyalgia, restless legs syndrome, with other symptoms like depression and stomach issues and these helped thank you

1 November 2024
Rated 1 out of 5 stars

good experience.

ive had a very good buying experience with british cbd and i will be using them in the future oh and a very quick delivery as well.

29 October 2024
Rated 5 out of 5 stars

Brilliant!!

Quick delivery. Superb customer service. On one of my last orders they forgot to send an item I had purchased. I got in touch with them and within a couple of days I recieved my missing item. Items are always sent well packaged. Can not fault them!

2 September 2024
Rated 4 out of 5 stars

I love this company but

I love this company. The range of products, the quality, the speed of postage and care of packaging... but everytime I order it starts the trustpilot "review review review" process over again so i am deducting a star out of sheer pettiness because it's like an insecure partner begging for compliments and i am too aro to play that game!

29 July 2024
Rated 5 out of 5 stars

5 stars 🌟

I wouldn't buy my cbd vapes from anywhere else. They arrive the next day, packaged well and customer service is brilliant to!

29 July 2024
Rated 1 out of 5 stars

Difficulty with points redemption

Reference order 81586

I have a cosiderable balance of points that I wished to use to reduce the price of this order and said so on my order. I used the "apply coupon" option without any effect at all and paid (as usual) full price. I'm a fairly frequent customer but not a very happy one.

17 July 2024
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Reply from British CBD

Hi Arthur,

Thank you for bringing this to our attention. We sincerely apologise for the inconvenience you experienced with using your loyalty points on your order.

We have emailed you to resolve this issue as soon as possible.

Kind regards,
Emily

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