British Homebuyers Reviews 

631
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful, friendly, and professional staff for keeping them thoroughly informed and supported throughout the entire property selling journey. Many consumers note that their properties successfully secured offers much faster when compared to traditional high street estate agents. Advisors are readily available to answer questions promptly and handle buyer communications effectively from start to finish. However, some people mentioned that the sales process or overall turnaround times could occasionally feel a bit protracted and slow. A few reviewers also noted experiencing minor hiccups, communication challenges, or delays with solicitors during the property transaction.

What people talk about most

Service

Clients share positive opinions on service, highlighting efficient sales processes and professional marketing... See more

Staff

Reviewers highlight positive aspects of staff, describing the team as exceptionally professional,... See more

Customer service

Customers report positive experiences with customer service, highlighting exceptional support and... See more

Response time

Reviewers express high satisfaction and positive feedback regarding the prompt response time. Consumers... See more

Customer communications

Consumers find contact to be positive, highlighting regular updates and proactive communication throughout... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from start to finish. I was kept in the loop at all times, particularly towards the end of the transaction where timelines started to get a bit tricky. Alex did a great job at managi... See more

Company replied

Rated 5 out of 5 stars

We used British Homebuyers to sell out house after bad experiences with two other agents. The level of service was absolutely amazing, and we ended up getting an offer quickly. The whole proc... See more

Company replied

Rated 5 out of 5 stars

The dedicated interest that each member of the team gave to us was exemplary. No question went unanswered or was too trivial to ask. Deadlines were kept, responses were forthcoming. Even when a memb... See more

Company replied

Rated 5 out of 5 stars

We tried to sell our property but struggled with viewings. Once our contract ended, we approached BHB. Nathan was great at getting the details and creating the advert. From there on, Molly helped ar... See more

Company replied


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4.7

Excellent

TrustScore 4.5 out of 5

631 reviews

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4.7

All reviews

(631)

79 reviews in the last 12 months

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Rated 5 out of 5 stars

Nathan, Molly & Charles - Thank You!

We tried to sell our property but struggled with viewings. Once our contract ended, we approached BHB. Nathan was great at getting the details and creating the advert. From there on, Molly helped arrange viewings and we had more viewings in 7 days than we had in 6 months. Molly managed through until we had an accepted offer. Charles from progressions took over and managed the buyer’s expectations and communications. He was valuable, given we were buying a new build there was a lengthy wait. He kept the buyer up to date regularly without us or them chasing.

Overall, a great experience and we would 100% recommend.

9 January 2026
Unprompted review
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Reply from British Homebuyers

Thank you for your lovely review.

We’re so pleased the team could increase viewings and support you through to an accepted offer.

I’ll be sure to pass your kind feedback on to Nathan and Charles -

wishing you all the best in your new home.

Molly & the team

Rated 5 out of 5 stars

Honest advice lead to quick sale

Although we reduced the price to aid a sale this was due to the local property sales in the area. British Homesellers gave us honest advice and support to enable a sale. The agent assigned to us made regular weekly contact and the first viewer to visit bought the property. The sale went through in just 6 wks with regular updates from the team throughout.

16 December 2025
Unprompted review
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Reply from British Homebuyers

Hi Sarah,

Thank you for your review,

I am so happy we could help and I wish you all the best with everything moving forwards,

Kind regards,
Alex and the whole team

Rated 5 out of 5 stars

The process was simple from beginning…

The process was simple from beginning to end. I needed to sell my Fathers house quickly and it took 3 and a half months from ringing them to completion. All the staff were extremely helpful and I was kept up to date every step of the way. There was no stress or worry. I would definitely recommend British Home Sellers.

30 December 2025
Unprompted review
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Reply from British Homebuyers

Hi Jacqui,

Thank you for your review and I am so pleased we could help,
I wish you and your family all the best moving forward,

Kind regards,

Alex and the whole team

Rated 5 out of 5 stars

I can’t recommend Byers highly enough


I can’t recommend Byers highly enough. From start to finish they were extremely professional, proactive, and clearly knew exactly what they were doing. After struggling for four months with a local estate agency and getting nowhere, Byers sold my house in just two weeks — and for the price we were aiming for.

Their fee is higher than some other agents, but the service, speed, and results absolutely make it worth it. In my experience, you really do get what you pay for. I’m very glad I made the switch and would not hesitate to use them again

10 November 2025
Unprompted review
Rated 5 out of 5 stars

They were very friendly

They were very friendly, efficient and professional,
Nothing was to much trouble,
Had been with another company for more than a year,
British home buyers had property sold and completed 6 months.

16 November 2025
Unprompted review
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Reply from British Homebuyers

Hi Chris,

Thank you for leaving us a review and I am very pleased we could help,

Kind regards,
Rob and the whole team

Rated 5 out of 5 stars

We have had an amazing experience with…

We have had an amazing experience with British home sellers! We had been let down by a high street agent who wasn’t able to fulfil our needs with the timing we needed to sell our house. Not only that, the agent didn’t seem to say the right things to sell our house and they preferred to show potential buyers around themselves. After a couple of let downs, we decided to go with British home sellers. Although they are a predominately an on line agent, and the home seller does the viewings, their dedication, care and communication was fantastic! Every agent that dealt with us was experienced in their field and also showed kindness, care and compassion to our short term scale! I cannot thank them enough! Especially Alex who went above and beyond through an extremely stressful conveyance period. If it wasn’t for his care and dedication then I don’t know if we would have been able to complete! He was fantastic, put my mind at ease on so many occasions and went over and above to make sure our sale completed! I would recommend British home sellers to anyone! Thank you Alex, Fallon and all the team, you have have been phenomenal!

28 November 2025
Unprompted review
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Reply from British Homebuyers

Hi Claire,

Thank you so much for such a lovely review!

It was a pleasure working with you and I wish you all the very best with everything moving forward

Kind regards,
Alex and the whole team

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish
I had a very positive experience with British Home Sellers when selling my house. The process was handled professionally from start to finish, with clear communication and support at every stage. They were always responsive, helpful, and transparent, which made what can often be a stressful process much smoother.
My property was sold efficiently, and I felt well looked after throughout the entire journey. I would happily recommend British Home Sellers to anyone looking for a reliable and straightforward way to sell their home

4 December 2025
Unprompted review
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Reply from British Homebuyers

Thank you for your lovely review! We are pleased to hear you are happy with the services we provided. Wishing you all the best in the future.

Rob and the team

Rated 5 out of 5 stars

Very happy with the service from…

Very happy with the service from British Homebuyers in selling a family member’s bungalow. From the initial emails and phone calls, every query was answered promptly (and we had lots of them).
We proceeded with marketing the property with them and within the space of 10 days we received an offer from the 1st people to view. (Something that 2 local estate agents hadn’t managed in the previous 18 months)! Sale has now completed, and the only delay was from the solicitors. We were kept up to date throughout the process from BHB, and I plan to use them for another property in the coming months.

13 November 2025
Unprompted review
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Reply from British Homebuyers

Hi Phillipa,

Thank you for your kind words, we’re really glad to help you achieve the sale!

Best wishes,
Rob & The Team

Rated 5 out of 5 stars

After having our property on the market…Great service

After having our property on the market with various estate agents and having no success, we decided to go with British home sellers. Within a short space of time we had an offer and sold! We can only say a big thank you to Robert, Charles, Chloe and the rest of the team for all their help not only in selling our property but also the purchase of our new property. We were kept updated every step of the way. We can’t recommend this company enough. So if you’re struggling to sell your property please try British Home Sellers/ Buyers

7 November 2025
Unprompted review
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Reply from British Homebuyers

Hi Carol,

Thank you so much for your kind words, we’re so glad to help you with the sale!

Myself and the team wish you all the best moving forwards.

Kind regards,
Rob & The Team

Rated 5 out of 5 stars

Quick sale after a long time trying to sell traditional way

I used British Homebuyers as I had seen a newbuild as I wanted to buy a newbuild and my flat was not getting viewings through traditional estate agents. A number of flats in my block had been up for a long time (12months).
BHB give me choices throughout and gave clear rationale for their advice re pricing and it was obvious they did their research giving them a clear understanding of the market and my needs. I had two viewing and a buyer almost immediately.
They were always polite, followed through and supportive.
I would recommend using.

31 October 2025
Unprompted review
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Reply from British Homebuyers

Hi Yvonne,

Thank you so much for your kind review.

All of us here are glad to gave helped and wish you all the best in your new home.

Kind regards,
Rob & The Team

Rated 5 out of 5 stars

The company and all the staff excellent

All the staff I dealt with both Mollie's, Alex and Charles were excellent, they said they hoped to sale my house with in 4 wks it was actually 5, but that was my fault not theirs cos I was away, if id not been away they'd have sold it in 3 wks, that what I call excellent. I can not thank them enough for all the work they did and how quickly they sold. I'd highly recommend them to anyone who wants to move.

19 May 2025
Unprompted review
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Reply from British Homebuyers

Thank you so much for your kind words!

We’re delighted to hear you had such a positive experience with the team.

Wishing you all the best in your new chapter!

Molly and the team

Rated 5 out of 5 stars

Successful listing and sale

We listed with British Homebuyers after taking a break from local agents, immediately we had fresh interest and found a buyer.

Even after the process moved onto solicitors the team helped with queries when the buyers were slow at returning contracts.

20 October 2025
Unprompted review
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Reply from British Homebuyers

Hi David,

Thank you so much for your kind review. We’re really glad to have been able to help you get this sale!

Myself and the team wish you all the best moving forwards.

Kind regards,
Rob & The team

Rated 5 out of 5 stars

Buyer found quickly

After several months for sale with a local agent I transferred to British Home Buyers and within two weeks I had a buyer. The actual sale was rather protracted, through no fault of BHB, but Robert kept in regular contact throughout the process. Would definitely consider using again.

3 October 2025
Unprompted review
Rated 5 out of 5 stars

House sale …

We had our house up for sale for 3 months without any interest so got in touch with British Homesellers.
Sold within weeks, Robert and the team were very professional kept us informed at every stage.
The team did exactly what they said.

18 July 2025
Unprompted review
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Reply from British Homebuyers

Hi Keith,

Thank you so much for your kind words, we’re really glad to help you get the sale!

Myself and the team wish you all the best with everything.

Best wishes,
Rob & team

Rated 5 out of 5 stars

Constant Clear Communication

Our Sale and Buying process was long and difficult; Alex from British Home Buyers kept up constant clear communicaiton, kept everyone reassured and the chain together through a hard sale process. We'd gladly use them again.

2 October 2025
Unprompted review
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Reply from British Homebuyers

Hi Tom,

Thank you so much for your review and I am so pleased to have been able to help.

I wish you all the very best with everything moving forward!
Kind regards,

Alex and the whole team

Rated 1 out of 5 stars

For 4 months this company hounded me…

For 4 months this company hounded me with letters offering to sell my property higher than what it was on the market for. Once I agreed, they talked me down to a lower price. I had no viewings for months. I then wrote a review of the horrible experience I had and was contacted
with a long apology and a £100 Amazon voucher. What followed was even more vile. All I got was weekly phone calls telling me how many people have viewed my property online. In the end, I asked for them to take off my property from their markets. If you like a company to. waste 8 months of your time, choose
them. ABSOLUTE SCAM. In their response, they couldn't even get my name right. What a joke. Customer satisfaction indeed.

10 October 2025
Unprompted review
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Reply from British Homebuyers

Dear Ms Carboo*,

I’m really sorry to read this. We genuinely care about every customer we work with and while we successfully sell the vast majority of properties we take on, there are occasionally some that prove more challenging. Sadly, this was one of them.

You first joined us on 23rd June, and after you decided on 31st July that the process was causing too much stress, we immediately agreed to stop marketing the property at your request.

When we spoke on 1st August, I apologised for your experience, offered a £100 Amazon voucher as a goodwill gesture, and you kindly asked us we remarket your home, provided I personally kept you updated, which I did with weekly calls.

On 27th August, we mutually agreed to a price adjustment after reviewing the local data together, and I continued keeping you informed each week until 10th September, when you asked us to stop again which we did straight away.

We truly wish the outcome had been better and for any upset caused. Our only goal throughout was to help you get sold as quickly and smoothly as possible, never to cause stress or disappointment.

We wish you the very best.
Kind regards,
Will & the team
(*apologies for the typo & now corrected)

Rated 5 out of 5 stars

After trying 4 local Derbyshire estate…

After trying 4 local Derbyshire estate agents to sell my property… I had had enough and was starting to believe I would never sell my house. I had already received a letter from British homebuyers so decided to give them a call, thank goodness I did as finally I received an offer on my property after just over 3 years of trying to sell it . Unlike other agents Robert and his team were really proactive, and kept in communication constantly via phone or email.
The service was excellent once I accepted the offer and I would recommend them highly, especially if you are trying to sell in a problem area like I was, where countless new build estates are selling overpriced properties with all sorts of incentives, making it really difficult to even get viewings if you are selling an individual similar type of property.

22 August 2025
Unprompted review
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Reply from British Homebuyers

Hi Gill,

Thank you very much for your lovely words, we’re so glad we could help!

All of us here wish you all the very best!

Kind regards,
Rob & the team

Rated 5 out of 5 stars

British Home Buyers great service

I had been trying to sell my studio for several months with no success, and honestly, I was starting to lose hope. That’s when I came across British Home Buyers, and the experience has been nothing short of excellent.
From the very beginning, their team made everything simple and stress-free. They arranged professional photos of my property (which I didn’t even have to pay for!) and set up viewings quickly and efficiently. Within just a short time, they had organized three viewings and kept me informed after each one, which really made me feel supported and involved in the process.
What impressed me most was how approachable and responsive their staff were. Every time I had a question or needed clarification, they were quick to respond and always explained things clearly. Once I received an offer on my apartment, they guided me through the entire sales process step by step, making sure I felt confident and comfortable along the way.
Compared to my previous experiences with traditional estate agencies, the difference was like night and day. With British Home Buyers, I never felt pressured or left in the dark. Instead, I felt like I was working with a professional yet friendly team that truly cared about helping me achieve a successful sale.
Thanks to them, I was finally able to sell my property smoothly and without unnecessary stress. I’m genuinely grateful for their support and highly recommend them to anyone looking to sell their property. If you want a transparent, efficient, and customer-focused service, British Home Buyers is the way to go!

5 August 2025
Unprompted review
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Reply from British Homebuyers

Thank you so much for your kind words and for sharing your experience!

We’re delighted to hear that you felt supported throughout the process and that we were able to help make selling your property a smooth and stress-free journey.

We appreciate your recommendation and wish you all the very best for the future!

Molly & the team

Rated 5 out of 5 stars

Did what they said they would

I had struggled to sell my house, but I put that down to the incompetence of the first estate agents I used.

I contacted British homebuyers and they did exactly what they said they would do.

Brilliant service, kept well informed all of the time during the sale process.

Excellent service and would definitely recommend and would use again if ever needed.

29 July 2025
Unprompted review
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Reply from British Homebuyers

Hi Gordon,

Thank you for your kind words, we’re glad to have helped!

Myself and the team wish you all the best moving forwards.

Kind regards,
Robert & the team

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