British Homebuyers Reviews 

631
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful, friendly, and professional staff for keeping them thoroughly informed and supported throughout the entire property selling journey. Many consumers note that their properties successfully secured offers much faster when compared to traditional high street estate agents. Advisors are readily available to answer questions promptly and handle buyer communications effectively from start to finish. However, some people mentioned that the sales process or overall turnaround times could occasionally feel a bit protracted and slow. A few reviewers also noted experiencing minor hiccups, communication challenges, or delays with solicitors during the property transaction.

What people talk about most

Service

Clients share positive opinions on service, highlighting efficient sales processes and professional marketing... See more

Staff

Reviewers highlight positive aspects of staff, describing the team as exceptionally professional,... See more

Customer service

Customers report positive experiences with customer service, highlighting exceptional support and... See more

Response time

Reviewers express high satisfaction and positive feedback regarding the prompt response time. Consumers... See more

Customer communications

Consumers find contact to be positive, highlighting regular updates and proactive communication throughout... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from start to finish. I was kept in the loop at all times, particularly towards the end of the transaction where timelines started to get a bit tricky. Alex did a great job at managi... See more

Company replied

Rated 5 out of 5 stars

We used British Homebuyers to sell out house after bad experiences with two other agents. The level of service was absolutely amazing, and we ended up getting an offer quickly. The whole proc... See more

Company replied

Rated 5 out of 5 stars

The dedicated interest that each member of the team gave to us was exemplary. No question went unanswered or was too trivial to ask. Deadlines were kept, responses were forthcoming. Even when a memb... See more

Company replied

Rated 5 out of 5 stars

We tried to sell our property but struggled with viewings. Once our contract ended, we approached BHB. Nathan was great at getting the details and creating the advert. From there on, Molly helped ar... See more

Company replied


Company details


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4.7

Excellent

TrustScore 4.5 out of 5

631 reviews

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No recent history of asking for reviews

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4.7

All reviews

(631)

79 reviews in the last 12 months

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Rated 5 out of 5 stars

This is an upfront efficient company…

This is an upfront efficient company with a commitment to customer service. You get a professional service at all stages and open and honest communication whether the news is good or bad. We felt cared for and that we actually mattered.
Highly recommend this company they are far superior than the others we used.

5 September 2025
Unprompted review
British Homebuyers logo

Reply from British Homebuyers

Hi Clive,

Thank you so much for your review,

It was a pleasure working with you both and I am so happy we can have helped.

I wish you both all the very best with everything moving forward.

Kind regards,
Alex and the whole team

Rated 5 out of 5 stars

BEST IN THE GAME!

I wanted to share my experience with British Homebuyers, as I believe they stand out as the best Estate Agents in the market. After a disappointing experience with a previous agent while trying to sell my home & buy a property, I decided to reach out to British Homebuyers based on their positive reviews.

Upon contacting them, I had the pleasure of speaking with Molly, who took the time to understand my situation. She clearly explained how their process works, provided an accurate estimate of fees, and set realistic expectations for the timeline of the sale. From the moment I committed to working with them, I felt confident in my decision.

The communication throughout the process was outstanding. I could always reach someone if I had questions, and Molly consistently returned my calls promptly. The entire team was understanding, friendly, and thorough in their approach. Molly, in particular, went above and beyond to reassure me, providing not just professional support but emotional support that made the experience much less stressful.

I cannot emphasize enough that despite being an online service, British Homebuyers are truly exceptional. They made my journey seamless through their attentive communication and dedication to their clients.

If you or anyone you know is considering buying or selling a property, I wholeheartedly recommend British Homebuyers for their remarkable service.

17 September 2025
Unprompted review
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Reply from British Homebuyers

Thank you so much for your wonderful review!

We’re delighted to hear about your positive experience with the team.

It’s great to know that our communication, support, and approach helped make the process smooth and stress-free for you.

Your recommendation means the world to us!

Kind regards,
Molly and the team

Rated 5 out of 5 stars

Robert was amazing from start to…

Robert was amazing from start to finish, communication was great and was able to keep things smooth sailing during a fairly stressful time.

25 July 2025
Unprompted review
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Reply from British Homebuyers

Hi Kara,

Thank you so much for your review,

I am so pleased to have helped and I wish you all the best with
everything moving forward.

Kind regards,
Robert and the whole team

Rated 5 out of 5 stars

Listing My Property

British Homebuyers are a completely on-line based company so I considered the decision to use them out of my comfort zone, however they explained the whole process very clearly. You are assigned your own property manager, mine was Molly Ewen & special thanks must be passed to her for always updating me & reassuring me along my listing journey. Once an offer has been accepted you are passed to your own Sales progresser, mine was called Charles Gale, he was exceptional in being able to mediate between my buyer, his solicitor & mine, always returning phone calls & keeping me upbeat.
My advice is to be brave & maybe go down a different route by choosing an on-line company as sometimes as I discovered the outcome can become a positive one.
Thank you all at British Homebuyers.
Carolyn Guymer

2 September 2025
Unprompted review
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Reply from British Homebuyers

Thank you so much for your kind words!

We are so happy that you were pleased with the service.

Wishing you all the best in your new home.

Molly & the team

Rated 5 out of 5 stars

Highly recommended - a satisfied experience on all counts

We have recently completed our house sale with British Homebuyers. It was a traditional sale i.e. not cash. My experience from Strat to end has been extremely positive. From booking viewings to feedback was all very smooth. Everyone I had dealt with was very helpful at BHB specially once we got introduced to Alex Clendon as our dedicated contact. Alex was a delight to work with. He is always approachable, if you miss him he will call back at the earliest possible, explain things in details and when things go off rail he will constantly follow up update and get things back on track. Even my purchase side agent would joke whenever there is a potential issue or delay, "ask Alex he will sort out any problem quickly". I will highly recommend British Homebuyers.

1 September 2025
Unprompted review
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Reply from British Homebuyers

Hi Muz,

Thank you, I really enjoyed working with you on the transaction and wish all the very best for you and your family moving forward.

If there is anything I can ever help with in the future then please never hesitate to get in touch

Kind regards,
Alex and the whole team

Rated 5 out of 5 stars

Alex Clendon

Although British Homebuyers is a national company and we never actually met Alex Clendon he provided us with excellent and very professional service throughout the sale of our property. I would highly recommend them for anyone wishing to sell. Michael.

9 June 2025
Unprompted review
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Reply from British Homebuyers

Hi Mike,

Thank you for your review and I am so pleased we could help.

I wish you all the very best with everything moving forward!

Kind regards,
Alex & the team

Rated 5 out of 5 stars

Property sale to Coastal retreat.

Having not been in the property market for over 20 years, the current process was a little daunting however the professional & courteous service of the British HomeSellers staff helped to make this experience more manageable. I give particular mention to Alex Clendon who I dealt with for the majority of what felt like a long and arduous process however Alex kept me informed and helped with the usual anxiety this can cause. Although it is not a local estate agent experience, this certainly didn’t affect the timely communication received throughout the process. Alex even called me on this August BH in response to a message I left him following my move date of 22/8/25 just to make sure everything was now okay.
I would certainly recommend British HomeSellers to others entering the property selling process.

22 August 2025
Unprompted review
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Reply from British Homebuyers

Hi Neil,

Thank you so much for your review,

It was a pleasure working with you and I wish you all the very best with everything moving forward.

Kind regards,
Alex and the whole team

Rated 5 out of 5 stars

We were very happy with British…

We were very happy with British homebuyers, we had our house on with another agent and only had 1 viewing in 5 months, went with these and had 2 viewing within a week and a offer, both molly’s were very helpful and the whole experience was efficient and easy, they even got us a solicitor to do all the work, would and have recommended them.

28 July 2025
Unprompted review
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Reply from British Homebuyers

Thank you so much for your kind words!

We’re thrilled we could get things moving quickly for you and make the process smooth from start to finish.

Best wishes,
Molly & the team

Rated 5 out of 5 stars

British homebuyers is a company that is worth recommending for property sales . It demonstrates a lot of good qualities.

British homebuyers is a company that is true to his words. They are very professional, understood my situation, and worked with me effectively throughout the sale of my property. I am very happy and impressed at the service they rendered. My conveyancer,Leeanne Jones was very professional and supportive all through the process of my house sale. Also Robert Love was very supportive too.

30 July 2025
Unprompted review
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Reply from British Homebuyers

Hi Esther,

We’ve very glad to have helped you get the sale!

Myself and the team wish you the very best with everything.

Kind regards,
Rob & the team

Rated 5 out of 5 stars

Fantastic communication and…

Fantastic communication and responsiveness throughout a tumultuous sale! Highly recommend!

13 June 2025
Unprompted review
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Reply from British Homebuyers

Hi Matthew,

Thank you so much for your review!

I am so pleased we could help and I wish you all the very best with everything moving forward.

Kind regards,
Alex & the team

Rated 5 out of 5 stars

Very Professional

Robert Love and the team as British Homebuyers were thoroughly professional with the handling of the sale of my house; from the start they helped us through the whole process, giving us weekly updates and advice and to point us in the right direction. They were brilliant and I wouldn't hesitate to use them again and we would recommend to anyone who is looking to sell there house.

11 July 2025
Unprompted review
British Homebuyers logo

Reply from British Homebuyers

Hi Mark & Michelle,

We’re so glad we could help you with the sale!

Myself and the team wish you all the best moving forwards.

Kind regards,
Rob & Team

Rated 5 out of 5 stars

Excellent Estate Agent

While it took a little while to set up the house up ready to market, 2 viewings were immediately arranged and the second put in an offer immediately. Unfortunately they ahd to drop out but 2 more viewings were arranged very quickly and the house was sold quickly. At all times British Home Buyers kept me fully informed as to what was happening, any delays and the reason for them. Couldn't fault their service!

30 July 2025
Unprompted review
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Reply from British Homebuyers

Hi Fiona,

Thank you so much for your review!

I am so pleased we could help and I wish you all the very best with everything moving forward.

Kind regards,
Alex & the team

Rated 5 out of 5 stars

Took away some of the pain and smoothed the road to completion

I had no idea selling property had become so much more involved. Mine was complicated further by having to sell on behalf of an ill relative but British Home buyers were instrumental in taking away some of the difficulties, from finding a buyer where other agents failed for months, to helping with enquiries and good communication throughout conveyancing to completion. Thanks guys 🥳

23 July 2025
Unprompted review
British Homebuyers logo

Reply from British Homebuyers

Hi!

We’re so glad we could help you get the sale!

Myself and the team wish you all the best moving forwards.

Best Wishes,
Rob & the team

Rated 5 out of 5 stars

Taking the stress out of the equation

British Homesellers were very helpful and above and beyond efficient. We had an offer on our property after the very first viewing and went on to a completed sale in just under twelve weeks, despite there being three bank holidays during the process. We were kept fully informed throughout and must give full credit to both Robert and Charles for their personal involvement. If selling (or buying) I would recommend checking out this agent first.

30 June 2025
Unprompted review
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Reply from British Homebuyers

Hi Jeff,

Thank you so much for your kind words, we’re glad to have helped!

Myself and the team wish you all the best moving forwards.

Kind regards,
Rob and team

Rated 5 out of 5 stars

Fantastic customer service that went the extra mile

My house had been on the market with two different estate agents with no luck for over two years, I decided to try British Homebuyers. Very good marketing and insights towards the local area, and I had an offer within weeks at a price very close to what I wanted. Everyone I dealt with was incredibly useful and responded quickly to any queries. Particular mention for Sabrina, Alex & Charles, who were integral to my sale.

27 June 2025
Unprompted review
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Reply from British Homebuyers

Hi Ben,

Thank you so much for your review!

I am so pleased we could help and I wish you all the very best with everything moving forward.

Kind regards,
Alex & the team

Rated 5 out of 5 stars

Sale of home

The communications were first rate and the level of contact with the Sales team and Molly was great.
Very easy to deal with and would use them again.

6 June 2025
Unprompted review
British Homebuyers logo

Reply from British Homebuyers

Thank you for your lovely feedback!

It was a pleasure helping you with your sale.

We're delighted you were happy with the service and would be glad to assist you again in the future!

Molly and the team

Rated 5 out of 5 stars

From the moment we put our house up for…

From the moment we put our house up for sale Robert kept us informed the whole way through. He made our experience of moving so easy. I would highly recommend british home sellers to anyone thinking of moving great service thankyou.

27 June 2025
Unprompted review
British Homebuyers logo

Reply from British Homebuyers

Hi Mr & Mrs Pilkington,

Thank you so much for your lovely words, we’re so happy that we could help with the sale!

Everyone here wishes you all the best in your new home.

Kind regards,
Rob

Rated 5 out of 5 stars

Well we’re do I start

Well we’re do I start. This company went above & beyond for us. Alex & Charles could not do enough. Helping us every step of the way. They were understanding, caring to are needs. I would highly recommend this company to anyone, I can’t thank them enough. Kind regards Sue power.

20 June 2025
Unprompted review
British Homebuyers logo

Reply from British Homebuyers

Hi Sue,

Thank you for your kind words,

It was a joy working with you through the process and I wish you all the very best with everything moving forward!

Kind regards,
Alex and the whole team

Rated 4 out of 5 stars

Easy to use service and regular updates…

Easy to use service and regular updates to start with. Sometimes these updates tail off, however they were then easy to get in contact with soon after.

9 June 2025
Unprompted review
British Homebuyers logo

Reply from British Homebuyers

Hi Harry,

Thank you for your review and we wish you all the very best with everything moving forward.

Kind regards,
Alex and the whole team

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