brixiamoto.com Reviews 

The best price I could find but to be entirely honest, after ordering there was no movement on the DHL tracking app until I queried why, after 5 working days. After that co-incidentally, it arrived quickly within 4 working days (9 working days in total) from Italy to UK. It was in great order so all good, thanks. I would use this company again.

I´ve placed an order on the 14th of August and today is 2nd of September and I got no order update, shipping yet, nothing. No communications at all from them... I´ve paid 100 for a Vespa rack, and no refund also.

I only know that I will never again order from that store! I am wating my order to ship almost 3 weeks, from shiping in 3 days that was writen on their site!

Honestly I was highly sceptical around receiving my order from Brixia Moto, due to the many, many 1-star reviews on multiple review platforms. Armed with patience and faith I did choose to order via Ebay, and I’m glad to tell that everything went well. I received my Acerbis tank from Italy to NL in 12 days and couldn’t be happier. It took about 9 days for my order to be handed to the shipping company, and 3 more days to deliver.

Thanks Brixia Moto 👍

The damper was excellent, exactly what I wanted. It seemed to take a long time to be delivered, this is not a complaint as I was told the delivery date when I ordered it.

Arived in perfect conditions. A little later but by the local cargo company

Great item and fast delivery thanks .

What a great company to deal with and very happy with their pricing. Everything went smoothly from start to finish. Postage from Italy to the UK was faultless. I really would recommend them to anyone and will be dealing with them again myself

Great service and very nice quality product thank you I will shop with you again I hope.

Good service

Worst customer service ever!

I ordered a part and they claimed to have shipped it, but it was never delivered because they said the address was incorrect. However, the address was 100% correct—I even confirmed it with the delivery company. The package never even entered the country.

I contacted customer service over 7 times, and they kept repeating that the address was wrong, even after I provided proof that it was correct. They never answered my actual questions and just kept giving vague, repetitive responses.

In the end, they deducted a return fee from the refund, even though the mistake wasn’t mine. Stay as far away from this company as possible! This is hands down the worst customer service I have ever experienced.

Do not buy there!!!!!
Customersupport is missing IQ. Agent "Flora" does not even answer my questions, and I doubt she is able to fullfill her job correctly, even using a translator seems difficult for her. They do not give me my full refund back and blame it on a "incorrect address". The package was never delivered to the destination country and was just returned to italy??

The customer service was outstanding my parcel was shipped to the UK 🇬🇧 and every step of the shipment I was informed . The helmet padding was exact and I would highly recommend 👌

Watch out!!!!!! This company is a scam!!
They keep saying that my adress is incorrect and that the return will be deducted from my total refund. You can clearly see on the tracking history that it did not even arrive the destination country before it was returned.
Instead of investigating what happensäd at the carrier or sending me a replacement they keep blaming it on the incorrect adress. The customer support is not able to help me at all. They should start hiring smarter people. Very frustrating!!!
DO NOT BUY AT THIS COMPANY!!!

Exhaust advertised for a Gilera Runner 180.I received an exhaust for the Runner 50.No answer to emails.Piss poor company.

Rubbish… Waited 1 week for tracking to be sent.. only to notice, by chance, that they’d refunded my purchase on day 5 without any notification?!? I’m now dealing with an angry customer who’s vehicle isn’t fixed 😡

AVOID

Great selection of wares, fast transport to Norway

I ordered an exhaust system, but after waiting a month, I received the wrong one. I returned it over two months ago and have proof that it was delivered successfully. Despite this, I still haven’t received a refund (over €1000), and customer support has become completely unresponsive. Extremely disappointing experience – at this point, I don’t even know if I’ll ever get my €1000 back.

Highly recommend makes the bike look more modern and sporty Highly recommend excellent quality and excellent value for money 👍👍😎

A 30/5 comprei uma junta Athena no site destes senhores. Disseram que iriam enviar a 6/junho.
Dia 13/junho recebi um email a informar que iriam enviar neste mesmo dia. Dia 16/junho abri caso no PayPal. Dia 26/junho recebi o reembolso do PayPal. Neste período que abri o caso o vendedor não respondeu nos 7 dias que teve para responder.
Dia 23/ junho enviaram email a informar que tinham-me reembolsado e que o pacote tinha sido perdido. Dia 4/julho mandaram email a informar que o pedido tinha sido cancelado e que me tinham reembolsado (lol). Dia 10/julho, hoje, recebi um email a informar que tinham feito o reembolso via PayPal (lol).
Muita atenção a esta suposta empresa, nada confiável.
Caso eles digam que não me conhecem, cá ficam os nomes dos senhores que enviaram os emails: Flora e Marco.
Será feita uma denúncia nas entidades italianas sobre o que esta empresa realiza.

On May 30th, I purchased an Athena gasket from this company's website. They said they would ship it on June 6th.
On June 13th, I received an email stating they would ship it that same day. On June 16th, I opened a case on PayPal. On June 26th, I received the refund from PayPal. During the period in which the case was open, the seller did not respond within the 7 days they had to do so.
On June 23rd, they sent an email saying they had refunded me and that the package had been lost. On July 4th, they sent another email saying the order had been canceled and that they had refunded me (lol). On July 10th, today, I received an email saying they had refunded me via PayPal (lol).
Be very careful with this so-called company — completely untrustworthy.
If they claim they don't know me, here are the names of the people who sent the emails: Flora and Marco.
A report will be filed with the Italian authorities about what this company is doing.