Broadbench Reviews 491

I cannot fault their efficiency, communication and professionalism. Thank you Jordan, Joanne and team

The mortgage advice service was great, 7 years since I first worked with them to do my first mortgage for the property, they continue to provide expert support. They helped me secure a good rate with Halifax. I am pleased to provide an excellent review.

I used Broadbench as a mortgage broker for the 3rd time in succession. They were good as always - gave clear advice, secured a good mortgage rate early, and then kept me informed along the way while the transfer went through. Thank you Jordan & Joanne!

Great, clear and timely communication. Always regular on follow ups. ZERO FEES!!

I have been working with Broadbench for my mortgage renewal. Because they monitor interest rate changes, it means that I got the best rate was available within the 6 months period I had to get a new deal. In my last renewal, the different between the best and the worst deal throughout that period was about 2%. Unless you are willing to monitor rates yourself and potentially have to switch deal with your lender multiple times, I strongly advise you to use Broadbench.

Jordan Tomlinson has done a fantastic job of arranging a mortgage for our situation - limited company owners with assets but drawing low salaries and dividends from the company. I would strongly recommend her - she is competent, professional and reliable.

Really friendly, warm & Neuro friendly approach.

Tom explained things clearly and didn’t overwhelm me with information or try and force a specific type of policy.

His approach was large factor in my decision to go ahead and use their services, on going support if it’s needed and having him as a point of contact was very re assuring.

Highly recommend. Especially if you’re starting a business, neurodivergent or need things explained in a clear and concise way.

Tom and team have always given us honest and clear advice and we have taken mortgage assistance, life assurance and critical illness cover. Always appreciate Tom's time and Emily is always a great support to help arrange our meetings and follow up, so responses are always fast and you aren't left hanging!

Tom was amazingly patient and superbly knowledgeable. Thank you for your time and advice.

Spoke with Mike, great guy, great service. Would highly recommend!

Joanne and Jordan have been amazing throughout the lifecycle of my mortgage, from each fixed rate lock in term, to remortgaging, their attention to detail and helpfulness was gone far and beyond what i could have asked for

Tom and Broadbench have been advising me on life insurance for several years with changing circumstances due to company ownership and levels of cover.
Throughout, Tom has been professional in knowledge, timeliness and understanding of my and my family’s needs to find the optimum insurance provider. After selecting an insurance provider, Tom’s been great in doing the paperwork and necessary arrangements - smooth and speedy.
Do give Tom a call if you’re looking for a good life insurance policy.

Easy, smooth process to get protection in place. Great support throughout from Mike and Jess.

Amazing service, superb outcomes, great value for money, couldnt recommend highly enough!

I had an excellent experience with Broadbench Ltd and would highly recommend them to anyone looking for professional, knowledgeable, and proactive mortgage advisers.

Jordan Tomlinson and Joanne Kirk were exceptional throughout my mortgage product transfer and Help to Buy redemption process. From the very beginning, they were organised, responsive, and completely on top of every detail. Communication was consistently clear, timely, and reassuring, which made a complex process feel far more manageable.

Jordan was confident, knowledgeable, and always willing to go the extra mile to keep things progressing. He explained each stage clearly and ensured I always understood what was happening, which gave me real confidence throughout.

Joanne was incredibly thorough and detail-oriented. Her organisation and professionalism truly stood out! Nothing was overlooked, and everything was handled with care and precision. It was clear that she takes genuine pride in her work.

My case did encounter errors and delays on the lender’s side, and at times the process felt exhausting and stressful. However, not once did Jordan or Joanne stop chasing, following up, and pushing things forward on my behalf. Their persistence, dedication, and genuine commitment to their client made all the difference.

For my next remortgage, I will absolutely be using Broadbench again, and I will confidently recommend them to friends and family for years to come.

If you’re looking for advisers who are professional, responsive, and truly committed to achieving the best outcome for their clients, I would strongly recommend Broadbench and especially Jordan Tomlinson and Joanne Kirk.

- Semkou Rashidi

Fantastic service from all the Team at Broadbench. They took time to understand our needs and worked hard to find the right products. Thank you!

Having used Broadbench a number of times now, I am always impressed with the quality of advice and the excellent service received. Tom and the team are great, providing all the details and explaining things clearly before delivering the appropriate products for my needs.

I have been with the guys for a number of years and always rate the knowledge and guidance above all else. Mike has managed to untangle some very poor financial advice we had been given by a previous advisor and managed to get us back to where we needed. With the support of Jess who is invaluable to their team.

Thanks for your ongoing support. Fantastic as ever. Strongly recommend you to anyone.

Quick service, no question is too small to answer.
Very friendly deal with.

I've been a client at Broadbench for over 6 years now and have always been impressed with their professional service and impeccable support.
One thing that strikes me, aside from the professionalism is the friendliness and energy of all the agents I've had the pleasure of speaking with.