Broadview Shading Solutions Ltd Reviews 

414
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and smooth installation process, mentioning that workers arrive on time and leave homes exceptionally clean and tidy. Consumers are thoroughly delighted with the outstanding quality of the products, featuring beautiful shutters and durable awnings that fit seamlessly into their homes. Some reviewers were not happy with the pricing structure, noting that additional call-out fees and certain repair costs felt quite expensive. Furthermore, a few people mentioned experiencing unexpected delays in finishing installation projects or noted frustrating challenges regarding customer support and after-sales service.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting friendly, polite workers and... See more

Service

People report positive experiences with service, noting that the order process is simple and installations... See more

Product

Reviewers highlight positive aspects of product, expressing great satisfaction with the quality and... See more

Quality

Reviewers express great satisfaction and appreciation regarding the quality, noting that the blinds,... See more

Price

Users describe ambiguous interactions with price, as opinions on costs vary significantly among reviewers.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service. Josh turned up on time, talk us through our options. Measured accurately and gave a competitive price. (Within £5.00 of other quotes) Fitters tidy, clean, polite and generally "n... See more

Company replied

Rated 5 out of 5 stars

Great job by Broadview, Already happy with last years downstairs shutters the fitter made a perfect job of fitting our shutters upstairs and took all the old blinds away leaving the bedrooms clean an... See more

Company replied

Rated 5 out of 5 stars

We finally settled on Broadview for shutters for our two front windows in our bedrooms of our bungalow. After settling on what we wanted in principal at the showroom, they came and measured up and... See more

Company replied

Rated 5 out of 5 stars

The team initially showed up at the scheduled time and date to take measurements and later for installation, which isn’t always guaranteed. The fitter worked efficiently, but as he was about to leave,... See more

Company replied


Company details

  1. #36 of 53 best companies in Blinds shop
  2. #14 of 18 best companies in Awning supplier
  3. #10 of 13 best companies in Carport and Pergola Builder
  4. #14 of 21 best companies in Garage door supplier
  5. #51 of 70 best companies in Garden building supplier
  6. #27 of 37 best companies in Window treatment store

Written by the company

Broadview Shading Solutions manufacture and install high quality awnings, blinds, shutters and outdoor garden pergolas for homes and businesses with a focus on attention to detail and a superb finish. Broadview made to measure blinds systems are designed for classic or modern home or offices using the latest technology such as motor, voice and solar control helping you to control your heating and cooling in a sustainable manor. Broadview are a Somfy Expert meaning automation of your blind system is at the touch of a button or just say "Blinds Open". Shaped windows or glass roofs at high level are common and we have the solutions to help lower your energy cost. Broadview plantation style window Shutters are available in many timber and MDF options shaped perfectly to order to your desired choice and budget. If you have outdoor space at home or work, Broadview Outdoor Living, the main UK Brustor distributor for high quality Pergolas, Electric roller screens and frameless glass systems have the solution for you. Broadview Vehicle awnings enable businesses to operate on the move whatever the weather and suit almost all vans. See why we have an Excellent Trustpilot Rating for yourself. Contact Us now.

Leading supplier of Awnings, Blinds, Shutters and Outdoor Living Solutions

Written by the company

Our experienced team are here to serve you from survey to installation
We value all our customers and their experience is important to us.

Broadview Shading Solutions

Contact Us Now for Expert Advice

For everything in window coverings or outdoor covered spaces for home and business perfect shading solutions.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

414 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(414)

70 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good company

Two first class men who carried out a first class job and cleaned up after , please thank them again

9 February 2026
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

We love to do a first class job thank you for your excellent review.
Regards
The Broadview Team

Rated 5 out of 5 stars

All good !

Great personal service. Quick and efficient.

29 January 2026
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you for chosing Broadview Shading Solutions and leaving us a 5 Star review. It is appreciated.
Kind Regards
The Broadview Team

Rated 5 out of 5 stars

We returned to buy more shutters from…

We returned to buy more shutters from Broadview as the whole experience is great. Great friendly contact, prompt measurements and ordering options then beautiful fitting to the highest cleanest standards. The value is good for the quality you get. Thanks to all

25 February 2026
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you so much for your 5 Star review of us. Our Shutters Team do aim for perfection and it is very pleasing to hear you had a great experience with us.
We hope to see you again in the future.
Kind Regards
From all the Team at Broadview Shading Solutions

Rated 5 out of 5 stars

Would highly recommend

Really good service from start to finish with the salesman providing good clear details of the products available, the fitters were polite and very efficient and left everywhere clean and tidy.
The price was reasonable with several payment options. All the people I dealt with were very professional, helpful and polite.

11 February 2026
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you very much indeed for reviewing us with 5 stars an excellent review status. It is very much appreciated and we hope to see you again in the future.

Kind Regards
The Broadview Shading Solutions Team

Rated 5 out of 5 stars

A great company and service

We have used Broadview many years ago for our previous conservatory blinds which lasted very well.
We shopped around but Broadview provided the best quality product at the best price. We are delighted with the blinds and precision of the fitting.

9 February 2026
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank your for reviewing us with a 5 star Excellent review of your blinds and the fitting. The Team at Broadview Shading Solutions are pleased that you are delighted.

Rated 5 out of 5 stars

Great Service from Beginning to End

We finally settled on Broadview for shutters for our two front windows in our bedrooms of our bungalow. After settling on what we wanted in principal at the showroom, they came and measured up and gave us a rough timescale for fitting.

Fitting day came and aside from the guys knocking on the door we didn’t know they were here. They were very, clean, tidy and quiet throughout. As for the shutters themselves, they’re outstanding.

It’s money well spent and we are taken aback how much bigger the rooms look.

16 February 2026
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

It is very much appreciated. Wow what a positive and glowing review of your experience ordering shutters, the service you received start to finish and that our fitters did an outstanding job. This is really important to us.
Thank you
We do hope to see you again in the future.
Kind Regards
The Broadview Team

Rated 2 out of 5 stars

Poorly fitted, "A quote from there own team"

Enjoyed 2 weeks before it failed the first time, being repaired with a whack from a hammer.
Failed again after 18 months, which was covered under warranty, but still had to pay, £150 for 5 minutes work. The reason for the failing was a very poorly fitted arm pinching the cable.
I would NOT recommend using this company.

17 July 2025
Unprompted review
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Hello Mike,
Thank you for your review where our warranty manager has reviewed your case and been in touch with you. We operate a fair policy with product warranty and call outs and as you are aware from your original warranty we make call out charges to cover the labour aspect not covered by the product warranty however we found it fair in your case to refund the call out fee in full and are disappointed with your review when full fairness has been offered.
We do hope to see you again as we assure you of our best intentions at all times.
Best Regards
The Broadview Team

Rated 1 out of 5 stars

A very disappointing visit to their office.

We called into their Poole showroom in Hatch End Lane on the Nuffield Estate and explained that following renovation work on our house we are now looking for replacement blinds or curtains with electric tracks for the rooms.

The lady in the office was very pleasant but for reasons best known to herself appeared to decide that we would be unable to afford their prices as they used “premium high-end” tracks, which are very expensive, apparently - this without finding anything more about us or even enquiring about our budget or scope for the work.

When we asked for a very approximate idea of the magnitude of the costs (so that we could decide for ourselves) she said she’d have to contact their supplier. It was surprising that despite being their stock in trade, they were unable to provide more information about costs etc.

We felt we had completely wasted our time making the trip to see Broadview Blinds.

12 January 2026
Unprompted review
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Dear Stephen,
Thank you for your review and we regret that we were not able to offer you a price at the time of enquiry in our showroom. We do offer a fully made to measure supply and install service for our ranges of interior blinds and powered curtain tracks. Usually guideline prices are available and then confirmed subject to survey or supplied specification. We apologise that you did not receive guideline pricing or this guidance during your visit from our showroom staff.
This was addressed and we thank you for your feedback and hope to see you in the future.
Thank you
Broadview Shading Solutions

Rated 5 out of 5 stars

The team initially showed up at the…

The team initially showed up at the scheduled time and date to take measurements and later for installation, which isn’t always guaranteed. The fitter worked efficiently, but as he was about to leave, he noticed a minor dent in one of the metal slats. He promptly addressed it by arranging for a complete replacement of the blind, not just the single slat. To me, this is what excellent service looks like. Much appreciated!

2 January 2026
Unprompted review
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you for your 5 star review of your experience with us.
It is much appreciated and we hope to see you again in the future.
Kind Regards
The Broadview Blinds Team

Rated 5 out of 5 stars

First had Broadview Blinds 30 years ago…

First had Broadview Blinds 30 years ago still a great
company

22 October 2025
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you for your 5 star review and your business for over 30 years it is very much appreciated by everyone here at Broadview.
Kind Regards
The Broadview Team

Rated 5 out of 5 stars

Big Recommendation

We have had several Fitters over the last few years and they have all been really Professional and very polite. All of them were very tidy and left no mess,
I can definitely Recommend Broadview and have to several people. Thank you to you all.

21 October 2025
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you James
Your 5 star review is much appreciated.
Best Regards from All the Team at Broadview

Rated 5 out of 5 stars

Excellent service from price to…

Excellent service from price to installation.
Recommend

24 June 2025
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you Peter your 5 star review means a lot.
All the Best
The Broadview Team

Rated 4 out of 5 stars

Excellent blinds and knowledgeable staff

Knowledgeable estimator and good communication from the company. Excellent blinds that fit neatly inside the tilt and turn windows.

The fabrics we chose initially we were told were not available so we had to go for a second choice. There was then a delay in making one of the blinds and our first fitting visit was also cancelled and rearranged. Hence not quite a 5 star experience.

25 September 2025
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you for leaving us a 4 star review. It is much appreciated.
Kind Regards
The Broadview Team

Rated 5 out of 5 stars

The initial survey was most informative…

The initial survey was most informative and the installation crew were excellent with no mess whatsoever. Welldone Broadview.

15 August 2025
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Dear Roger we are delighted that you have left us a 5 star review and thought our installation crew were excellent.
We do hope to see you again in the future.
Kind regards
The Broadview Team

Rated 5 out of 5 stars

Blinds.

Pleasent and efficient.

9 September 2025
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you for your Excellent Review of us.
All the very best.
The Broadview Team

Rated 5 out of 5 stars

Very good service from Broadview blinds…

Very good service from Broadview blinds from William who is very professional and friendly. The fitters are very polite and friendly too.
We have had many blinds fitted and we are very happy them.

25 September 2025
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Reply from Broadview Shading Solutions Ltd

Thank you Deborah we are delighted that you have left us a 5 star review and you thought we gave very good service, our team were professional , polite and friendly.
We do hope to see you again
Regards
The Customer Care Team at Broadview Shading Solutions Ltd

Rated 4 out of 5 stars

Made a good job the only problem that I…

Made a good job the only problem that I had was the change of fitting date due to delay from their supplier. 1

16 July 2025
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Reply from Broadview Shading Solutions Ltd

Thank you Jim for your 4 star review we appreciate it.
Best Regards
The Broadview Team

Rated 5 out of 5 stars

I am so impressed with Broadview and…

I am so impressed with Broadview and will most certainly be working with them again in the future. My client could not be happier with the awning that was designed and fitted - complete with logo - by an amazing team. From day one, I felt looked after, and Gary even came to Oxford to discuss my designs and ideas with me and show me how the awnings looked on a test vehicle. It has been a long while since I have been this impressed by a company, and I cannot recommend Broadview enough. All of the staff were friendly and professional and the whole xperience, from start to finish, was faultless. A massive thank you to the whole team!

17 October 2025
Unprompted review
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you Aporia
Gary and the Broadview Vehicle Awnings Team enjoyed working with you and reviews like this always make us smile.
We do hope to be working with you on future projects .
Best Regards
The Broadview Vehicle Awnings Team

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