Excellent service. Josh turned up on time, talk us through our options. Measured accurately and gave a competitive price. (Within £5.00 of other quotes) Fitters tidy, clean, polite and generally "n... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great job by Broadview, Already happy with last years downstairs shutters the fitter made a perfect job of fitting our shutters upstairs and took all the old blinds away leaving the bedrooms clean an... See more
Company replied
We finally settled on Broadview for shutters for our two front windows in our bedrooms of our bungalow. After settling on what we wanted in principal at the showroom, they came and measured up and... See more
Company replied
The team initially showed up at the scheduled time and date to take measurements and later for installation, which isn’t always guaranteed. The fitter worked efficiently, but as he was about to leave,... See more
Company replied
Company details
- #36 of 53 best companies in Blinds shop
- #14 of 18 best companies in Awning supplier
- #10 of 13 best companies in Carport and Pergola Builder
- #14 of 21 best companies in Garage door supplier
- #51 of 70 best companies in Garden building supplier
- #27 of 37 best companies in Window treatment store
Written by the company
Broadview Shading Solutions manufacture and install high quality awnings, blinds, shutters and outdoor garden pergolas for homes and businesses with a focus on attention to detail and a superb finish. Broadview made to measure blinds systems are designed for classic or modern home or offices using the latest technology such as motor, voice and solar control helping you to control your heating and cooling in a sustainable manor. Broadview are a Somfy Expert meaning automation of your blind system is at the touch of a button or just say "Blinds Open". Shaped windows or glass roofs at high level are common and we have the solutions to help lower your energy cost. Broadview plantation style window Shutters are available in many timber and MDF options shaped perfectly to order to your desired choice and budget. If you have outdoor space at home or work, Broadview Outdoor Living, the main UK Brustor distributor for high quality Pergolas, Electric roller screens and frameless glass systems have the solution for you. Broadview Vehicle awnings enable businesses to operate on the move whatever the weather and suit almost all vans. See why we have an Excellent Trustpilot Rating for yourself. Contact Us now.
Leading supplier of Awnings, Blinds, Shutters and Outdoor Living Solutions
Written by the company
- Our experienced team are here to serve you from survey to installation
- We value all our customers and their experience is important to us.
Broadview Shading Solutions
Contact Us Now for Expert Advice
For everything in window coverings or outdoor covered spaces for home and business perfect shading solutions.
Contact info
57, Hatchpond Road, Nuffield Industrial estate, BH17 0JZ, Poole, United Kingdom
- 01202 679012
- sales@broadview.co.uk
- broadview.co.uk
4.5
Excellent
414 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good company to deal with advise is…
Good company to deal with advise is good and very helpful. Was very pleased with my new blinds very quick and clean. Wish they had more blinds designs to look at in there showroom not as many to choose from.
10 September 2025
Reply from Broadview Shading Solutions Ltd
Thank you Elizabeth for leaving us a glowing 5 Star Review and we are delighted you are pleased with your new blinds from Broadview and hope to see you again.
Best Regards
From all the Team at Broadview Shading Solutions Ltd
Reply from Broadview Shading Solutions Ltd
Thank you for your great review. We are pleased your Broadview blinds order to installation went smoothly.
Best Regards
The Broadview Team
Expensive !!
The call out charge and final bill was too expensive for our liking. No problem with the product.
5 September 2025
Very pleasant young man fitted blinds…
Very pleasant young man fitted blinds cleaned up.
Love my blinds.
7 September 2025
Reply from Broadview Shading Solutions Ltd
Hello Yvonne thank you for your 5 Star Review it is important to us.
We do hope to see you again and we are pleased you love your Broadview Blinds.
Best Regards
The Broadview Team
firstly arrived on given time and date…
firstly arrived on given time and date to both measure and when fitting .this is not always the case
when the fitter came it was very quick .howeveras he was leaving he saw a small dent in one of the metal slats and immediately said it will be replaced which it was but not just one slat a whole new blind .ito my mind this is SERVICE thank you
21 August 2025
Reply from Broadview Shading Solutions Ltd
Thank you John we appreciate your 5 Star Review
Warm regards
From the Broadview Blinds Team at Broadview Shading Solutions Ltd
Good customer relations
Good customer relations, polite, efficient with great care and pride in their work
6 August 2025
Reply from Broadview Shading Solutions Ltd
Thank you so much for your 5 Star Review of us
Broadview are highly recommended
Broadview are a great and well established Company. They don’t over promise, so they delivered in the time they had said they would. The installation was a work of art to behold and the finished result was better than we had imagined. Nothing but praise for this Company and every one that works for them.
26 September 2025
Reply from Broadview Shading Solutions Ltd
Thank you Linda we are delighted with your 5 star review of us. It is what we strive for.
We do hope to see you again
Best Regards
From all at Broadview Shading Solutuions Ltd
Reply from Broadview Shading Solutions Ltd
Thank you for your 5 star review it is appreciated.
Regards
The Broadview Team
Extremely helpful.
Very helpful even went over and beyond when the transport company they used damaged the goods. They took it back and repaired it and were very helpful when transporter lost one of the items.
18 September 2025
Reply from Broadview Shading Solutions Ltd
Thank you Shane and apologies you had some damage from the transport company and that we were able to resolve for you.
Kind Regards
The Broadview Vehicle Awnings Team
After sales leaves a lot to be desired…
After sales leaves a lot to be desired when one phones all you get is a recorded message which they do not respond
If I had realised their after sales was so bad I would have purchased elsewhere
Thanks for response
We have had no quote from Friday 19th September There is a facility to leave a voicemail
We are still waiting on a reply from our voicemail left on Wednesday 24th before 4pm
22 September 2025
Unprompted review
Reply from Broadview Shading Solutions Ltd
Thanks your for your review.
Our operations Team have just investigated this.
On 28th August 2025 - We raised a call out for us to attend site and look at an awning we installed in February 2023 (Awning making banging noise)
19th September (Friday) – Engineer attended call out
23rd September – Engineers assessment given and quote for repair works due to some items requiring replacement
23rd September – Sales Team called yourself @ 15:41pm no answer and no option to leave voicemail.
We are unsure where or if you are leaving messages however if after 4pm our department closes. Our operations team have checked for messages from you and there does not appear to have been any.
However in case of any issues with telephone contact can we suggest that you email with any queries to aftersales@broadview.co.uk or call during our normal hours Mon to Friday 9am to 4pm.
Thank you
The Broadview Team
Brilliant service
Brilliant service from my initial first contact, through to survey, quote and finally installation. Very impressive company that did everything they promised, on time and to an exceptional standard. We are very happy with our Brustor pergola, just wish we had done it years ago!
30 July 2025
Unprompted review
Reply from Broadview Shading Solutions Ltd
It was a pleasure working on your project and our team are delighted that you thought they were were brilliant, impressive and exceptional. Reviews are very important to us and this is what we strive for. Our Brustor Pergolas are a fantastic addition to any home or business.
We do hope that we see you again in the future and thank you for your valued business.
Best Regards
From All at Broadview Shading Solutuions Ltd
and the Pergola and Outdoor Living Team
A,credit to Company
Friendly, professional staff who explained what would happen and got on with the job efficiently
16 June 2025
Reply from Broadview Shading Solutions Ltd
Thank you Joy your Excellent Review is what we strive for.
Kind Regards
The Broadview Team
Reply from Broadview Shading Solutions Ltd
Thank you Darren we are delighted you have left a 5 star review it means a lot.
We strive for an excellent level of service.
Kind Regards
The Broadview Team
Communicate when we ask for help to…
Communicate when we ask for help to begin with
Pat Cravitz
0!202 255085
2 July 2025
Reply from Broadview Shading Solutions Ltd
Dear Pat
Your husband called up on the 1st July to report an issue with the blind motor – Our Operations manager discussed and arranged a site visit under warranty and explained it would be a few weeks and it had been logged properly into our system. Your husband asked if we could email acknowledgment. An email to Mr Cravitz was sent the same day to say the warranty had been raised and the following day with an appointment confirmed for Friday 18th July 2025 to attend.
After seeing your surprising 1 star Review and before we have been able to attend although it had been confirmed as a booked appointment and Mr Cravitz was aware, following your email 10th July requested a call after 3pm Our operations Manager called after 3pm as asked. Our operations manager then explained to you the above had been acted on and said we would forward all communications to you and your husband and confirmed the appointment over the phone. Our team forwarded all previous emails and reconfirmed your appointment for Friday 18th July as per our telephone call. You then called the office and said you were asleep when we phoned and didn’t write the appointment down! You then also replied to our email saying “received”. Then you left the 1 star review!
We are sorry but you are not making it easy for us to assist you with the problem and we are endeavouring to make sure your blind motor is attended to in the most efficient way we can.
We have done the utmost to make sure communciations were made and it seems we have not fallen short on this.
We look forward to seeing you as per what had been agreed from the early reporting of the issue.
Assuring you of our best attention at all times.
Kind Regards
The Broadview Team
Great service At each stage everyone was helpful from…
At each stage everyone was helpful from my visit to your showroom which had lots of samples to pick from , then the home visit for measure up at which stage I was given a price which I was happy with to the fitting which didn’t take long I had 3 Venetian blinds fitted and I’m very happy with the service and quality and look of my blinds
Would recommend
2 January 2025
Reply from Broadview Shading Solutions Ltd
Thank you Pauline for your excellent 5 Star review of your Broadview venetian blinds and the service, quality and fitting that you received.
We hope to see you again
Best Regards
The Broadview Blinds Team
We bought six electric blinds for our…
We bought six electric blinds for our conservatory roof - concertina'd and double skinned. The finished product is very pleasant to look at and are well made. The electric motors make the blinds simple to operate. We're not sure they have made a huge difference to the high temperature in the south facing conservatory but it is very hot at the moment. Conversely, it will be interesting to see heat retention in the winter.
Fitter was considerate and a tidy worker.
16 June 2025
Reply from Broadview Shading Solutions Ltd
Thank you Doug for your 5 star review it is important to us.
Kind Regards
The Broadview Team
From start to finish I felt valued
From start to finish I felt valued. Josh was fantastic. Kept me in the loop. Polite and very communicative. All good.
15 March 2025
Reply from Broadview Shading Solutions Ltd
We appreciate your 5 star review thank you
Kind Regards
The Broadview Team
I chose this company previously and…
I chose this company previously and they provided an excellent service.
9 June 2025
Reply from Broadview Shading Solutions Ltd
Thank you for your 5 Star Excellent Review of our service.
Best Regards
The Broadview Team
High quality customer service & excellent products
Excellent initial meeting to discuss types of shutters to fit. Contact easy regarding arranging the fitting & first class fitter.
3 June 2025
Reply from Broadview Shading Solutions Ltd
Thank you Maria Our shutter Team take pride in offering the right product and installing shutters to perfection. Your 5 Star Review is important to us.
We hope to see you again in the future
Regards
The Broadview Team
Reply from Broadview Shading Solutions Ltd
That is what we strive for thank you so much.
From All at Broadview Shading Solutions
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.