Broadview Shading Solutions Ltd Reviews 

414
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and smooth installation process, mentioning that workers arrive on time and leave homes exceptionally clean and tidy. Consumers are thoroughly delighted with the outstanding quality of the products, featuring beautiful shutters and durable awnings that fit seamlessly into their homes. Some reviewers were not happy with the pricing structure, noting that additional call-out fees and certain repair costs felt quite expensive. Furthermore, a few people mentioned experiencing unexpected delays in finishing installation projects or noted frustrating challenges regarding customer support and after-sales service.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting friendly, polite workers and... See more

Service

People report positive experiences with service, noting that the order process is simple and installations... See more

Product

Reviewers highlight positive aspects of product, expressing great satisfaction with the quality and... See more

Quality

Reviewers express great satisfaction and appreciation regarding the quality, noting that the blinds,... See more

Price

Users describe ambiguous interactions with price, as opinions on costs vary significantly among reviewers.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service. Josh turned up on time, talk us through our options. Measured accurately and gave a competitive price. (Within £5.00 of other quotes) Fitters tidy, clean, polite and generally "n... See more

Company replied

Rated 5 out of 5 stars

Great job by Broadview, Already happy with last years downstairs shutters the fitter made a perfect job of fitting our shutters upstairs and took all the old blinds away leaving the bedrooms clean an... See more

Company replied

Rated 5 out of 5 stars

We finally settled on Broadview for shutters for our two front windows in our bedrooms of our bungalow. After settling on what we wanted in principal at the showroom, they came and measured up and... See more

Company replied

Rated 5 out of 5 stars

The team initially showed up at the scheduled time and date to take measurements and later for installation, which isn’t always guaranteed. The fitter worked efficiently, but as he was about to leave,... See more

Company replied


Company details

  1. #36 of 53 best companies in Blinds shop
  2. #14 of 18 best companies in Awning supplier
  3. #10 of 13 best companies in Carport and Pergola Builder
  4. #14 of 21 best companies in Garage door supplier
  5. #51 of 70 best companies in Garden building supplier
  6. #27 of 37 best companies in Window treatment store

Written by the company

Broadview Shading Solutions manufacture and install high quality awnings, blinds, shutters and outdoor garden pergolas for homes and businesses with a focus on attention to detail and a superb finish. Broadview made to measure blinds systems are designed for classic or modern home or offices using the latest technology such as motor, voice and solar control helping you to control your heating and cooling in a sustainable manor. Broadview are a Somfy Expert meaning automation of your blind system is at the touch of a button or just say "Blinds Open". Shaped windows or glass roofs at high level are common and we have the solutions to help lower your energy cost. Broadview plantation style window Shutters are available in many timber and MDF options shaped perfectly to order to your desired choice and budget. If you have outdoor space at home or work, Broadview Outdoor Living, the main UK Brustor distributor for high quality Pergolas, Electric roller screens and frameless glass systems have the solution for you. Broadview Vehicle awnings enable businesses to operate on the move whatever the weather and suit almost all vans. See why we have an Excellent Trustpilot Rating for yourself. Contact Us now.

Leading supplier of Awnings, Blinds, Shutters and Outdoor Living Solutions

Written by the company

Our experienced team are here to serve you from survey to installation
We value all our customers and their experience is important to us.

Broadview Shading Solutions

Contact Us Now for Expert Advice

For everything in window coverings or outdoor covered spaces for home and business perfect shading solutions.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

414 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(414)

70 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely products, great service

I am very please with my blinds in the kitchen and bathroom and I love my illusion blinds in the bedroom and Lounge. Thank you

17 June 2025
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

We really appreciate your 5 star review of your bathroom, kitchen and lounge blinds and the service you had was pleasing. We hope to see you again.
Kind Regards
The Broadview Blinds Team

Rated 5 out of 5 stars

Really pleased with our shutters.a job…

Really pleased with our shutters.a job well done.thank you all so much.

17 June 2025
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you Colin we take pride in doing a great job and our Shutters Team are delighted you are so pleased.
We hope to see you again
Best Regards
The Broadview Shutters Team

Rated 5 out of 5 stars

Patio Pergola

The whole process from the first visit to the installation was very good and would have no problem in recommending you to anyone. We had a small delay in the fitting of some grommets to cover the bolt holes but this doesn't affect my overall views. Very happy.

26 February 2025
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Reply from Broadview Shading Solutions Ltd

Thank you for your kind comments and 5 Star review of your Brustor Pergola and the Outdoor Living Team we are delighted you are Very Happy.
Kind Regards
The Broadview Pergolas Team

Rated 5 out of 5 stars

Everything was easy

Everything was easy! Blinds arrived and fitted and very good price. Thank you

23 April 2025
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you very much we are pleased you have left us an Excellent 5 star review.
Kind Regards
From All at Broadview.

Rated 3 out of 5 stars

Blinds not hanging very well.

Blinds not hanging very well.
Difficult to pull up at times.

22 April 2025
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Reply from Broadview Shading Solutions Ltd

Hello Karen thank you for your review. If you would like to discuss this with any of our team please contact us on 01202 679012 and our team can advise you.
Thank you & Kind Regards
The Broadview Team

Rated 5 out of 5 stars

Excellent Service & Blinds

Broadview Shading Solutions had the knowledge and experience, with a great range of options. They advised on the best solution, where the blinds now look like an integral part of each window. From measurement, manufacture to fitting, the communication and service were excellent.

3 July 2025
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you Ian for your excellent review of us We are delighted your Broadview Blinds are excellent and the service you received was also.
We do hope to see you again in the future.
Best Regards
The Broadview Team

Rated 5 out of 5 stars

first class given as always

first class given as always

17 June 2025
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you for your Excellent Review of us it is much appreciated.
Best Regards
The Broadview Team

Rated 4 out of 5 stars

communication blip

All was well except a blip in communication. the delivery was delayed and we were told. Again the delivery was delayed due to the delivery company, we were told did not fullfill their promise and deliver, but had assured Broadview Shading that it would be delivered the following day and Broadview said they would let us know if the delivery had been received. They did not do so. They previously said that installation would happen on the following Friday, having heard nothing for the past 2 days I went down to the showroom to find out what was happening, only to be told it was out for installation. When arrived back home sure enough 2 chaps were in the process of installing it. We are very happy with the awning and appreciate that the delay was not the fault of Broadview Shading, only the lack of the confirmation of arrival and installation.

4 June 2025
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you for your review it is very much appreciated. We apologise if communications were not clear, we do strive to avoid issues with tranportation of goods which is sometimes challenging.
We do hope to see you again.
Many thanks
The Broadview Team

Rated 5 out of 5 stars
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you we are extemely grateful for your business and so pleased you gave us a 5 Star Review. We hope to see you again
Kind Regards
The Broadview Shading Solutions Team

Rated 5 out of 5 stars

Gave us exactly what we wanted at a…

Gave us exactly what we wanted at a very reasonable price. An excellent service all round.

6 June 2025
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Reply from Broadview Shading Solutions Ltd

Thank you we are so pleased you gave us a 5 Star Review. We hope to see you again
Kind Regards
The Broadview Shading Solutions Team

Rated 5 out of 5 stars

This company gives unbelievable service

This company gives unbelievable attention to detail.
Nothing is too much trouble and the finish is superb.
They worked through rain showers unperturbed and the product quality is first class.

1 July 2025
Unprompted review
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you Peter we are extremely grateful for your business and so pleased you gave us a 5 Star Review.We strive for excellence and take a pride in what we do. We hope to see you again.
Thank you
Kind Regards
The Broadview Shading Solutions Team

Rated 4 out of 5 stars

Lovely shutters

Lovely shutters, few issues but nothing that wasn’t quickly and efficiently rectified. Good communications. Would recommend.

16 May 2025
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you for your 4 star Reveiw of us.
We hope to see you again.
Kind Regards
The Broadview Shutters Team

Rated 5 out of 5 stars

Not cheap but fit perfectly

Not cheap but fit perfectly, look amazing and cut the glare of the sun. Motors are silent and easy to use with the remote. Love that they can be operated separately. Fitting was quick with no mess. Advisor listened to what we wanted and offered a few options and explained the differences and benefits. Would recommend.

2 June 2025
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Reply from Broadview Shading Solutions Ltd

Thank you so much for your business and for leaving a glowing 5 Star Review of us. It means a lot.
We hope to see you again.
Best Regards
The Broadview Team

Rated 5 out of 5 stars

We love our new blinds

We are really pleased with our vertical blinds. The fitter was very efficient & showed us how to operate the blinds, which fit in well with the decor of our kitchen.

7 March 2025
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you for leaving us a 5 Star Review. We are delighted and hope to see you again one day.
Best Regards
The Broadview Team

Rated 3 out of 5 stars

Not the service we expected

We were disappointed that the blind vanes were faulty. Maybe they were not checked before being supplied to us? We were told that the replacements would take 2-3 weeks and this was not a problem, however, we had to chase BB for them only to find you had them all the time and did not inform us. I collected the original blind as I intended fitting it myself but was disappointed when you asked me to collect the replacements. It was only when I refused that you offered to deliver them. When you came to measure my window for the blind, I explained that I would fit it myself and did not want to fit the safely retaining wall clip. I was not told that the chain cord would be so short that my wife could not reach to operate it and I also found it very awkward to use. The cord and chain were replaced with longer ones when your fitter brought the replacement. All was OK and we are now happy but we had to press to get satisfaction. Not something that we expected from Broadview Blinds.

3 April 2025
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Reply from Broadview Shading Solutions Ltd

Thank you for your honest review we appreciate it. If communciations were not quite as expected we apologise and feedback all comments into our teams so we can always strive to do better. Although you are now satisfied we must also point out that our industry is restricted with the Child Safety Regulations Act on chain lengths and supplying chain cleats which is statutory. The rules means that cord operated blinds can have a shorter than desired control chain designed to protect infants but sometimes these are harder to reach.
We hope we can see you again in the future.
Best Regards
The Broadview After Care Team

Rated 3 out of 5 stars

Ordering was fine

Ordering was fine, just some blinds turned up wrong size completely then had to wait weeks for them to be remade.

16 April 2025
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you for your honest review and please accept our apologies if any inconvenience was caused in the delay as a result.
Best Regards
The Broadview Team

Rated 5 out of 5 stars

Excellent advice on choice of…

Excellent advice on choice of installation

9 June 2025
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you for leaving us a 5 Star Excellent Review we really appreciate.
Kind Regards
From All at Broadview Shading Solutions Ltd

Rated 5 out of 5 stars

Customer service…

Great service even though there were delays with the order

29 May 2025
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you for your 5 Star Review. Apologies of there were some slight delays which can happen and are usually unforseen and down to transportation.
We do hope to see you again
Kind Regards
The Broadview Team

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