Broadview Shading Solutions Ltd Reviews 

414
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and smooth installation process, mentioning that workers arrive on time and leave homes exceptionally clean and tidy. Consumers are thoroughly delighted with the outstanding quality of the products, featuring beautiful shutters and durable awnings that fit seamlessly into their homes. Some reviewers were not happy with the pricing structure, noting that additional call-out fees and certain repair costs felt quite expensive. Furthermore, a few people mentioned experiencing unexpected delays in finishing installation projects or noted frustrating challenges regarding customer support and after-sales service.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting friendly, polite workers and... See more

Service

People report positive experiences with service, noting that the order process is simple and installations... See more

Product

Reviewers highlight positive aspects of product, expressing great satisfaction with the quality and... See more

Quality

Reviewers express great satisfaction and appreciation regarding the quality, noting that the blinds,... See more

Price

Users describe ambiguous interactions with price, as opinions on costs vary significantly among reviewers.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service. Josh turned up on time, talk us through our options. Measured accurately and gave a competitive price. (Within £5.00 of other quotes) Fitters tidy, clean, polite and generally "n... See more

Company replied

Rated 5 out of 5 stars

Great job by Broadview, Already happy with last years downstairs shutters the fitter made a perfect job of fitting our shutters upstairs and took all the old blinds away leaving the bedrooms clean an... See more

Company replied

Rated 5 out of 5 stars

We finally settled on Broadview for shutters for our two front windows in our bedrooms of our bungalow. After settling on what we wanted in principal at the showroom, they came and measured up and... See more

Company replied

Rated 5 out of 5 stars

The team initially showed up at the scheduled time and date to take measurements and later for installation, which isn’t always guaranteed. The fitter worked efficiently, but as he was about to leave,... See more

Company replied


Company details

  1. #36 of 53 best companies in Blinds shop
  2. #14 of 18 best companies in Awning supplier
  3. #10 of 13 best companies in Carport and Pergola Builder
  4. #14 of 21 best companies in Garage door supplier
  5. #51 of 70 best companies in Garden building supplier
  6. #27 of 37 best companies in Window treatment store

Written by the company

Broadview Shading Solutions manufacture and install high quality awnings, blinds, shutters and outdoor garden pergolas for homes and businesses with a focus on attention to detail and a superb finish. Broadview made to measure blinds systems are designed for classic or modern home or offices using the latest technology such as motor, voice and solar control helping you to control your heating and cooling in a sustainable manor. Broadview are a Somfy Expert meaning automation of your blind system is at the touch of a button or just say "Blinds Open". Shaped windows or glass roofs at high level are common and we have the solutions to help lower your energy cost. Broadview plantation style window Shutters are available in many timber and MDF options shaped perfectly to order to your desired choice and budget. If you have outdoor space at home or work, Broadview Outdoor Living, the main UK Brustor distributor for high quality Pergolas, Electric roller screens and frameless glass systems have the solution for you. Broadview Vehicle awnings enable businesses to operate on the move whatever the weather and suit almost all vans. See why we have an Excellent Trustpilot Rating for yourself. Contact Us now.

Leading supplier of Awnings, Blinds, Shutters and Outdoor Living Solutions

Written by the company

Our experienced team are here to serve you from survey to installation
We value all our customers and their experience is important to us.

Broadview Shading Solutions

Contact Us Now for Expert Advice

For everything in window coverings or outdoor covered spaces for home and business perfect shading solutions.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

414 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(414)

70 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Extensive range and knowledge

Good customer service, I was kept informed about the installation, which was conducted quickly and expertly.

10 December 2024
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you Philip for leaving Broadview Shading Solutions a 5 star review.
Kind Regards
The Broadview Team

Rated 5 out of 5 stars

We’ve used Broadview Shutters several…

We’ve used Broadview Shutters several times over the years, we wouldn’t go anywhere else, the service from customer service, the guy who comes to help you choose the best products etc to the fitters, what a fabulous although exceptionally professional but friendly bunch of people, they really are the best!

4 December 2024
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you Amanda we fully appreciate your 5 Star Excellent review of Broadview and we certainly do do try to be the best for everything Blinds and Shutters.
Kind Regards
The Broadview Team

Rated 5 out of 5 stars

A very reliable Company

A very reliable Company. From start to finish- a 5 * experience. Have used Broadview in the past and would have no hesitation in recommending their services

2 December 2024
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you for your Excellent Review we are delighted here at Broadview. Recomendations are very important to us and what we strive for.
Kind Regards
The Broadview Team

Rated 5 out of 5 stars

Excellent product and excellent service…

Excellent product and excellent service everything went smoothly from purchase to installation and I would certainly use Broadview again.

24 September 2024
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

5 star reviews are what we strive for and it is with great pleasure you have left us a 5 Star Excellent Review. We hope to see you again in the future.
Best Regards
The Broadview Team

Rated 4 out of 5 stars

Very quick and neat but unfortunately…

Very quick and neat but unfortunately insecure fitting of the big blind which fell down on closing and had to be rehung

10 December 2024
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Hello Lynda
Thank you for your review 4 Star "Good" review it is much appreciated. If you need any assistance please do get in touch.
Best Regards
The Broadview Team

Rated 5 out of 5 stars

Right from the lady in the showroom to…

Right from the lady in the showroom to the fitter who came to the house excellent service throughout.We were kept up to date with progress on our order and the fitter arrived on time,a refreshing change these days,and left everything clean and tidy. Thankyou.

27 November 2024
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Reply from Broadview Shading Solutions Ltd

Thank you Mike we are delighted that you have left us a 5 star review.
Kind Regards
The Broadview Team

Rated 5 out of 5 stars

Remains a very highly recommended company by me

I have dealt with this company various times the past 20 years . Most recently Sept 2024 to replace kitchen and bathroom blinds. I went back to them because they always gave good service. Service and most recent products remain very good. Prompt efficient service. Their made to measure blinds last and work well and that is important to me. You get what you pay for.

2 September 2024
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Reply from Broadview Shading Solutions Ltd

Thank you Marie for your 5 star review and we are pleased your Broadview Blinds and service that you received was excellent and has been for over 20 years.
We do hope to see you again one day.
Kind Regards
The Broadview Team.

Rated 5 out of 5 stars

Fitted blinds

The fitter came on time, very polite took all the old curtains away, showed us how to work the blinds etc

8 December 2024
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you for your review it is appreciated.
Kind Regards
The Broadview Blinds Team

Rated 4 out of 5 stars

Blinds look great

Blinds put up quickly no mess professional young fitter

16 December 2024
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you Hazel your review is much appreciated.
Kind Regards
The Broadview Team

Rated 5 out of 5 stars

So pleased with our shutters

So pleased with our shutters, we love them. Good service as usual from Broadview - don't go anywhere else for our blinds/shutters.

21 November 2024
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Reply from Broadview Shading Solutions Ltd

Thank you Susan your loyalty and Excellent review is very pleasing.
Best Regards
The Broadview Team

Rated 5 out of 5 stars

Blinds fitted excellently

Blinds fitted excellently. Great service.

6 December 2024
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Reply from Broadview Shading Solutions Ltd

Your Excellent review is very welcome we are delighted you had great service thank you.
Kind Regards
The Broadview Team

Rated 5 out of 5 stars

Satisfied customerThey were very good

They were very good. Friendly fitter. Blind had marks on it and was changed within 10says with no problem

16 November 2024
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Reply from Broadview Shading Solutions Ltd

We aim for a satisfied customer and are very pleased that you have left us a 5 Star Review.
Many thanks
The Broadview Team

Rated 3 out of 5 stars

Although we ordered a replacement blind…

Although we ordered a replacement blind from our original order, it seems that the wrong one was ordered from the manufacturer.
When it was replaced it was still a different fitting to the original but I made it fit.

6 November 2024
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Reply from Broadview Shading Solutions Ltd

Thank you for your review and your comments have been fedback to our team.
Kind Regards
The Broadview Team

Rated 5 out of 5 stars

Contacted Broadview over refitting of…

Contacted Broadview over refitting of electric blinds that I had previously taken down for decorating.
Melissa was most helpful and professional, thank you.

28 October 2024
Unprompted review
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you for your 5 star review of us.
Best Regards
The Broadview Shading Solutions Team

Rated 5 out of 5 stars

Great company

The team helped with measurements, photos and expedited international shipping.
Seamless process and fantastic customer service!

21 October 2024
Unprompted review
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you Marcus, we are pleased you received your items there in Florida quickly as promised and appreciate your 5 star review.
If you need anything else please get in touch.
Kind Regards
The Broadview Exports Team

Rated 5 out of 5 stars

Excellent pergola and service

Pergola: Excellent product, very good quality and finish. Has been keeping us dry when doing BBQ in heavy rain. We also enjoy the dimmable LED's. Plenty of light for cooking and then dimming down for sitting outside.
Service: from start to finish, very professional, detailed written quotes, good knowledge of what is possible or not (due to uneven wall and other minor issues with rainwater downpipes). Melissa has been very helpful in providing further info, and answering any questions in a timely manner.
Installation: excellent team, polite, efficient, tidy, knowledgeable.

There may be other pergolas in the market at a lower cost, however, this product is more bespoke / 'made to measure' in terms of size/height and finish.

We gathered four quotes and Broadview were not the cheapest but not the most expensive either. We felt they offered a good combination quality and cost.

Overall, very happy! thank you. Keep up the good work.

12 July 2024
Unprompted review
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

A Glowing review of Broadview and your Brustor Pergola thank you Elena. We are delighted to hear you gave us 5 stars and rate us Excellent. It is great to hear that you are using your Brustor pergola as intended and thank you for your purchase with Broadview Shading Solutions. We hope you will have many good times with friends and family within your Pergola.
We hope to see you again in the future.
Best Regards
From All at Broadview

Rated 1 out of 5 stars

Awful after service care

Bought two very expensive awnings from Broadview, thinking I was buying both a quality product and a peace of mind service care. How wrong was I, as although my awning is still under warranty they want to charge me a non-refundable call out charge if £120 to repair, under warranty, my faulty awning. An absolute disgrace.

10 September 2024
Unprompted review
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you for your review Tony, Following communication with Mark he has discussed the possible scenarious and it is possible that battery failure which are consumable items as discussed and not product failure maybe the cause of the issue and you are checking or changing these as agreed. If this appears not to be the corrective solution a reprogram of the appropriate handset channel for that awning in question will need to be done.
We do accept that this could have been explained more clearly at the first point of contact.
We look forward to hearing from you.
Best Regards
Mark Pratt


Rated 5 out of 5 stars

We are very pleased with our blinds

We are very pleased with our blinds. They have been very well fitted by two pleasant chaps. Thank you very much.

25 July 2024
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Reply from Broadview Shading Solutions Ltd

Thank you Susan for your Excellent review of your blinds and the service that Broadview Blinds Team have given you it means a lot. It has been passed onto the team.
Best Regards

Rated 4 out of 5 stars

Would have been 5 star but for poor…

Would have been 5 star but for poor communication from the office on the day of fitting which resulted in fitter being over 2 hrs late.

13 August 2024
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you for your 4 star review of us and apologies if the installation was 2 hours late this should have been communicated better.
Best Regards
The Broadview Team

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