Broadview Shading Solutions Ltd Reviews 

414
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and smooth installation process, mentioning that workers arrive on time and leave homes exceptionally clean and tidy. Consumers are thoroughly delighted with the outstanding quality of the products, featuring beautiful shutters and durable awnings that fit seamlessly into their homes. Some reviewers were not happy with the pricing structure, noting that additional call-out fees and certain repair costs felt quite expensive. Furthermore, a few people mentioned experiencing unexpected delays in finishing installation projects or noted frustrating challenges regarding customer support and after-sales service.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting friendly, polite workers and... See more

Service

People report positive experiences with service, noting that the order process is simple and installations... See more

Product

Reviewers highlight positive aspects of product, expressing great satisfaction with the quality and... See more

Quality

Reviewers express great satisfaction and appreciation regarding the quality, noting that the blinds,... See more

Price

Users describe ambiguous interactions with price, as opinions on costs vary significantly among reviewers.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service. Josh turned up on time, talk us through our options. Measured accurately and gave a competitive price. (Within £5.00 of other quotes) Fitters tidy, clean, polite and generally "n... See more

Company replied

Rated 5 out of 5 stars

Great job by Broadview, Already happy with last years downstairs shutters the fitter made a perfect job of fitting our shutters upstairs and took all the old blinds away leaving the bedrooms clean an... See more

Company replied

Rated 5 out of 5 stars

We finally settled on Broadview for shutters for our two front windows in our bedrooms of our bungalow. After settling on what we wanted in principal at the showroom, they came and measured up and... See more

Company replied

Rated 5 out of 5 stars

The team initially showed up at the scheduled time and date to take measurements and later for installation, which isn’t always guaranteed. The fitter worked efficiently, but as he was about to leave,... See more

Company replied


Company details

  1. #36 of 53 best companies in Blinds shop
  2. #14 of 18 best companies in Awning supplier
  3. #10 of 13 best companies in Carport and Pergola Builder
  4. #14 of 21 best companies in Garage door supplier
  5. #51 of 70 best companies in Garden building supplier
  6. #27 of 37 best companies in Window treatment store

Written by the company

Broadview Shading Solutions manufacture and install high quality awnings, blinds, shutters and outdoor garden pergolas for homes and businesses with a focus on attention to detail and a superb finish. Broadview made to measure blinds systems are designed for classic or modern home or offices using the latest technology such as motor, voice and solar control helping you to control your heating and cooling in a sustainable manor. Broadview are a Somfy Expert meaning automation of your blind system is at the touch of a button or just say "Blinds Open". Shaped windows or glass roofs at high level are common and we have the solutions to help lower your energy cost. Broadview plantation style window Shutters are available in many timber and MDF options shaped perfectly to order to your desired choice and budget. If you have outdoor space at home or work, Broadview Outdoor Living, the main UK Brustor distributor for high quality Pergolas, Electric roller screens and frameless glass systems have the solution for you. Broadview Vehicle awnings enable businesses to operate on the move whatever the weather and suit almost all vans. See why we have an Excellent Trustpilot Rating for yourself. Contact Us now.

Leading supplier of Awnings, Blinds, Shutters and Outdoor Living Solutions

Written by the company

Our experienced team are here to serve you from survey to installation
We value all our customers and their experience is important to us.

Broadview Shading Solutions

Contact Us Now for Expert Advice

For everything in window coverings or outdoor covered spaces for home and business perfect shading solutions.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

414 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(414)

70 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent friendly and simple

Excellent friendly staff from show room to installation, there was no mess after the intall it was clean, we were shown how to operate the blinds and shown everything we needed to know

12 July 2024
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you very much Chris we are so pleased you have left us this excellent 5 star review of your blinds and our friendly staff.
Kind Regards
From All at Broadview

Rated 5 out of 5 stars

Great service

Great product and service

10 September 2024
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you Louis for this Excellent 5 star review of your Broadview Blinds and the installers. We try our best and this review is very rewarding indeed.
We hope to see you again in the future.
Best Regards
The Broadview Team

Rated 4 out of 5 stars

Awning installation

Fixing our awning wasn’t as straight forward as anticipated, however the matter was resolved very promptly and the result is good. Very pleased with the final result. Would recommend Broadview shading solutions.

7 August 2024
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you Catherine your 4 star review of us is much appreciated.
Best Regards
The Broadview Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service, beautifully fitted blinds, really happy with purchase.

23 August 2024
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Reply from Broadview Shading Solutions Ltd

We love being called fantastic. Thank you for this glowing 5 star review of your blinds, our service and that you are really happy.
We do hope to see you again in the future
Regards
The Broadview Blinds Team

Rated 4 out of 5 stars

Blinds and shutters

We had vertical blinds and shutters ordered in July. Will was very good. Very pleased with overall cost. Vertical blinds were fitted end of August, sorry can’t remember fitters name. He did a great job they look lovely, can’t wait for our shutters now which are hopefully about November.

29 August 2024
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Reply from Broadview Shading Solutions Ltd

Thanks Debbie what a great review of us and we are looking forward to your Shutter installation too.
Regards
The Broadview Team

Rated 5 out of 5 stars

Quality product, Excellent service

T&Cs, options, and timescales all clearly explained up front. Very pleasant and knowledgeable sales visit, followed by very efficient and tidy workmanship on fitting day

24 July 2024
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you for your Excellent 5 star review of the product and service you have received from The Broadview Experience.
We hope to see you again in the future.
Best Regards
The Broadview Team

Rated 5 out of 5 stars

They were very efficient and helpful…

They were very efficient and helpful and gave advice on the blinds.

11 April 2024
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you, Thank you and Thank you. Reviews are very important to us and we are so pleased you have given us 5 Stars.
Kind Regards
The Broadview Team

Rated 5 out of 5 stars

Professionalism from start to finish

Really helpful at the show room. Able to arrange for a home visit. Representative was thorough and open about what could be done. Not pushy at all, allowed us to make up our minds. Fitting was expertly done with minimum of fuss. Keen price we thought. Very happy with the results.

15 August 2024
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you Ian a 5 Star Review of us is what we strive for.
We hope to see you again.
Best Regards
The Broadview Team

Rated 4 out of 5 stars

prompt service

22 August 2024
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you we do appreciate your positive review.
Regards
The Broadview team

Rated 3 out of 5 stars

Blind not white but off-white.

Fitting of the blind was fine. I ordered white - but it is off-white.

29 August 2024
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you for your review.
Regards
The Team at Broadview

Rated 5 out of 5 stars

Fine bit of kit

Fine bit of kit, skilfully installed and commissioned by a very friendly and knowledgeable team. Great service from start to finish. If you are having anything like this then these are the people to use !

26 August 2024
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you your review is much appreciated.
Regards
From All at Broadview.

Rated 5 out of 5 stars

We are so pleased with our blinds

We are so pleased with our blinds. So well fitted and have made such a difference. Broadview did a great job.

4 September 2024
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

It's great to here we did a good job Nigel and that you are pleased with your blinds. 5 Stars is always what we strive for.
Thank you
The Broadview Team

Rated 5 out of 5 stars

Excellent Service

We are extremely pleased with our blinds. From start to finish with excellent customer service. Really recommend this company.
Thank you Broadview Blinds.
CB.

21 August 2024
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

We just want to thank you for your 5 Star Review and for recommending us.
Many thanks
The Broadview Blinds Team

Rated 5 out of 5 stars

At my first visit I was given a warm…

At my first visit I was given a warm courteous welcome .
The professional advice I was given was very helpful .I was given plenty of time to ask questions and also choose the materials for the blinds I was choosing .
On the day of fitting the blinds were fitted to a high standard , very time efficient.
Over all -well done and one satisfied customer ,Broadview Shadings

17 April 2024
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

All the Team at Broadview would like to thank you for this Excellent 5 Star Rating of your blinds and the service you received.
We do hope we see you again in the future.
Kind Regards
From All at Broadview

Rated 4 out of 5 stars

Great blinds really good installers and…

Great blinds really good installers and only a four star because one of our blinds was the wrong size but they really did their best and got a replacement blind very quickly and were very apologetic about the wrong blind

18 April 2024
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you Mike for your 4 star review of your product and service. We rarely make a mistake but when we did it is great to know that we acted quickly and efficiently to resolve it.
We do hope to see you again in the future.
Kind Regards
The Broadview Team

Rated 5 out of 5 stars

An excellent service

An excellent service. Quality blinds and Quality fitters. We are well pleased. Highly recommendable.

1 May 2024
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

We do enjoy being highly recommended and thank you for your 5 star review it is much appreciated.
Many thanks
The Broadview Blinds Team

Rated 5 out of 5 stars

Very good personal service and they go…

Very good personal service and they go the extra mile, which is very unusual these days.

1 May 2024
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you John we do appreciate your Excellent 5 Star review of Broadview it is much appreciated.
Best Regards
The Broadview team

Rated 5 out of 5 stars

Highly recommend

Once again delighted with the quality and service offered by Broadview Blinds.
The Five new replacement roller and fitted doors blinds look lovely.

21 August 2024
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you Valerie for leaving us a 5 Star review for your recently installed Blinds and the service that you have received.
We do hope to see you again in the future
Kind Regards
The Broadview Team

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