Very pleasant email and phone communication that allowed me to get the right titanium bars for my son's scooter for Christmas. They arrived exactly on time, and he loves them. Although it probab... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Beyond the initial order confirmation email I was never emailed again. I received no emails about the items being shipped or even delivered. The items just showed up and the at was the end of it. I’m... See more
Excellent site with reviews and good product photos and descriptions helped me decide to purchase the envy prodigy s8 retro for my 11 yr old. The basic ground shipping was fast arrived in 2 or 3 days.... See more
The service and quality at Broadway scooters is a cut above the rest!! The company provided stellar rare service and personally called me to verify parts ordered for our custom scooter. Rather than ju... See more
Company details
Information provided by various external sources
Broadway Pro Scooters - Complete line of Scooters, Parts & Accessories. Shop from our wide selection or build your own Custom Scooter. Visit us online or at our NYC store.
Contact info
386 Broadway, 11211, Brooklyn, United States
- 718-289-0811
- info@broadwayproscooters.com
- broadwayproscooters.com
4.5
Excellent
1K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Couldn’t be more happy…
Couldn’t be more happy with the service and shipping time! Ordered on a Tuesday evening and was here Thursday afternoon!! Sent an email with a question and had response right away! Will definitely recommend and use again!
29 November 2023
Easy online ordering
Easy online ordering, great prices, and super fast delivery! Couldn’t be happier!
26 November 2023
Easy checkout and quick shipment
26 November 2023
Fast shipping and great price!
24 November 2023
Great Customer Service
I reached out to the company after placing my order because I wanted to confirm the order did go through. They were quick to respond to my inquiry and noted the email confirmation may have gone to my spam folder which I did find later. It seemed to be a real person who corresponded with me and was very professional. The order was received in a timely manner. The customer service seemed to be great which is much appreciated these days.
22 November 2023
Would order from them again
Would order from them again. Shipped fast and packaged well.
23 November 2023
Fast and on time no complaints here
12 October 2023
Quick shipping and good at cutting bars
25 October 2023
The website would not allow me to pay…
The website would not allow me to pay without using pay pal. The shop contacted me via email and took my credit card and sent the bikes. Thanks fort going the extra mile
18 September 2023
The seat clamp was exactly as described…
The seat clamp was exactly as described and worked perfectly!
5 September 2023
Very nice customer service even with…
Very nice customer service even with the times zones being different super helpful
23 August 2023
Fast shipping great product great price.
7 September 2023
My new go to scooter and parts provider
Great website, easy naviation and ordering. Shipping was ahead of schedule. Quality of merchandise was exactly as advertised. BroadwayProScooters is no my go to provider to support my grandson's love for scooter competitions.
3 September 2023
Root type R scooter …
Bought a root type r scooter for my nephew. Its everything he wanted hes so happy with it. We spend countless hours at the skate park. It was easy to purchase and even when I had questions after the purchase I reached out thru email and they got back to me within 24 hours with Answers. Awesome company Awesome team. The price was good was able to get a great discount and no shipping amd no taxes added. The price online was the price I paid.
30 August 2023
cheaper and with free shipping!
We found the deck my son wanted 20% less than it was listed at another competitor - 60$ less! And it shipped free!
28 August 2023
Very good brand
Very good brand! Good prices, decent shipping time, and overall good experience. Thanks Broadway!
12 August 2023
Fast shipping
Fast shipping! Always have in stock parts and great prices! I ordered Saturday night and my parts were delivered Tuesday by noon!
22 July 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.