Very pleasant email and phone communication that allowed me to get the right titanium bars for my son's scooter for Christmas. They arrived exactly on time, and he loves them. Although it probab... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Beyond the initial order confirmation email I was never emailed again. I received no emails about the items being shipped or even delivered. The items just showed up and the at was the end of it. I’m... See more
Excellent site with reviews and good product photos and descriptions helped me decide to purchase the envy prodigy s8 retro for my 11 yr old. The basic ground shipping was fast arrived in 2 or 3 days.... See more
The service and quality at Broadway scooters is a cut above the rest!! The company provided stellar rare service and personally called me to verify parts ordered for our custom scooter. Rather than ju... See more
Company details
Information provided by various external sources
Broadway Pro Scooters - Complete line of Scooters, Parts & Accessories. Shop from our wide selection or build your own Custom Scooter. Visit us online or at our NYC store.
Contact info
386 Broadway, 11211, Brooklyn, United States
- 718-289-0811
- info@broadwayproscooters.com
- broadwayproscooters.com
4.5
Excellent
1K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bought a helmet
Bought a helmet. It was less expensive than competitors and arrived early! Great buy. Thanks!
20 April 2023
Excellent communication
Excellent communication. Friendly customer service. Really awesome quality scooter for an amazing deal. I will definitely be back. Thank you!
3 February 2023
Amazing Experience, Wondering caring customer service with great products
I had an amazing experience this was my first purchase and I will definitely be returning. Customer service was extremely fast and helpful and was a wonderful resource for my situation. I can say that I give the highest review and am grateful I came across this company for my purchase. Thank you for providing great products at great prices! Very caring customer service!
11 February 2023
I bought a Saris M2 smart trainer from…
I bought a Saris M2 smart trainer from them and their pricing was significantly lower than the competition. Item was sent from NY to CA via fed ex and free shipping, arriving in 3 days! Item was factory sealed throughout. I was expecting a trainer that was opened and returned from a customer based on the price I paid. I received a brand new item. Thank you very much for the excellent service!
2 January 2023
Great experience
Great price and quick shipping! Overall, a great transaction -- I will definitely buy from them again!
11 January 2023
fast delivery
I was surprised by how fast my order arrived. Easy assembly of my bike trainer. I'm loving it.
10 January 2023
I planned a Christmas order for my kids…
I planned a Christmas order for my kids and it came right away. Great service
10 December 2022
Quick Service
Item came safely and quickly! Very impressed with the service and price of the bike trainer
9 December 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.