Brockleby's Pies Reviews 

1,022
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delicious taste, rich flavors, and generous meat or fruit fillings packed inside the wonderful variety of handmade pies. Buyers also appreciate the smooth online ordering process, secure packaging, and prompt, efficient delivery service. People note that the available gluten-free choices make it very easy for households with dietary restrictions to share meals together. Some reviewers were not happy with certain products, noting that specific fillings tasted bland or lacked proper seasoning. Others mentioned issues with the pastry texture, finding it a bit too hard or tough to enjoy fully.

What people talk about most

Product

Clients share positive opinions on product, highlighting the delicious taste, generous fillings, and... See more

Quality

People report positive experiences with quality, highlighting that the pies are consistently delicious and... See more

Delivery service

Consumers find delivery service to be excellent, quick, and reliable. People consistently report that... See more

Order

Customers had positive experiences with order, highlighting that the online ordering process is... See more

Value for money

Users describe mixed feelings regarding value for money, with high disagreement among consumers. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All the pies are delicious and made with good quality ingredients. We particularly like the Kiwi and the Maharaja's Chicken pies - different but still yummy! Ordering online is very easy and you oft... See more

Company replied

Rated 5 out of 5 stars

We had the chicken Maharaja pie, when we fist put it out we quartered the pie as it looked huge, needless to say as soon as we started cutting into the gorgeous pastry, the worry of not being able to... See more

Rated 5 out of 5 stars

Ive had several emails over a few months but always resisted buying, but decided to try this time. Given a choice of delivery dates, a free pie, I bought ten! I don't eat the meat ones, so will need t... See more

Rated 5 out of 5 stars

My wife and I attended the Ultimate Pie Making Workshop, Sunday 19th September. Gaynor met us at the door, 16 of us! Gaynor was very knowledgeable, patient and with a lovely sense of humour. She... See more


Company details

  1. #5 of 5 best companies in Pie shop
  2. #36 of 47 best companies in Bakery
  3. #3 of 6 best companies in Cooking Class

Information provided by various external sources

We are farmers and pie makers from Melton Mowbray, producing a range of handmade artisan pies, including the authentic Melton Mowbray Pork Pie.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 44% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,022)

89 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Tasty pies

The pies were well packed, but the delivery wasn’t great as the driver didn’t leave it in the safe place and had turned it on its side so some of the pies were damaged. The pies were tasty but I didn’t think they were good value for money.

26 March 2025
Brockleby's Pies logo

Reply from Brockleby's Pies

Thank you for your review and we are glad to hear that you find them tasty. Kind regards Louise

Rated 5 out of 5 stars

Delicious pies, and highly recommended

Delicious pies. The crust is splendidly short and buttery, thin enough to be easy to eat, but thick enough to hold the contents. The top is crisp and the sides and bottom soft. A perfect combination. The fillings are also amazing - full of flavour and meat, and filling the pie properly. So far I have tried the Maharaja Chicken (a trial receipt which I hope becomes a regular fixture) and the Cluck-a-Berry (ignore the silly name, it is really good!). These pies are better than anything I have ever found in a supermarket (or even a Farmer's Market near London) and are very good value. Highly recommended!

25 March 2025
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Reply from Brockleby's Pies

Thank you for your recommendation - that's super to hear and we look forward to serving you again soon. Kind regards Louise

Rated 5 out of 5 stars

Great tasting pies

Great tasting pies - quick delivey - great customer service - and did I mention great tasting pies?!!

Highly recommended!

24 February 2025
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Reply from Brockleby's Pies

Haha!! That's super to hear and we look forward to serving you again soon. Kind regards Louise

Rated 5 out of 5 stars

Great quality as always.

Great quality, taste and value as always. Delivered with care. Packaging excellent and like the prepaid envelope to return the wool. Other sellers using wool should copy this.

25 February 2025
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Reply from Brockleby's Pies

We are delighted to hear this and that you enjoy our recycling scheme. See you soon Kind regards Louise

Rated 5 out of 5 stars

Highly recommended, rammed full of food and taste.

The pies arrived very well packaged in wool insulation and ice packs.
The pies were individually packaged in boxes and placed into freezer. We cooked Apple Pie which was full of filling and very delicious when eaten, also we cooked the Snake & Pygmy Pie which again was well filled with ingredients and was absolutely delicious. Looking forward to the other 7 Pies, I ordered.
Highly recommended

25 February 2025
Rated 5 out of 5 stars

Just eaten the Santa’s Reindeer Pie

Just eaten the Santa’s Reindeer Pie. We bought it at Banbury Christmas Fayre and put it in freezer. It was delicious. The pastry was melt in the mouth and the filling perfectly seasoned. So glad you came to Banbury despite the awful weather.

9 February 2025
Unprompted review
Rated 5 out of 5 stars

Nice and Meaty

We like the pies as the pastry is not too thick and there’s plenty of meat in them. They cook very well in the air fryer as well.

3 February 2025
Rated 5 out of 5 stars

Pie making course

Julia and I took part in the pie-making experience recently and were excellently taught and guided by Beth. The whole experience was enjoyable and informative, with Beth's extensive knowledge of pie making and the history and local area. Highly recommended to take part

25 January 2025
Unprompted review
Rated 5 out of 5 stars

Quality

Excellent quality all round. Easy to order, fast efficient service well packaged.

6 January 2025
Rated 1 out of 5 stars

CONSTANT 3-5 a week spam had to block…

CONSTANT 3-5 a week spam had to block on email then on phone then again on whats app - thats not just using our number for delivery use
Pies = Not nice - spice flavour ? not for us

7 December 2024
Unprompted review
Brockleby's Pies logo

Reply from Brockleby's Pies

Thank you for your feedback. We are sorry you haven't found a pie to suit your taste from our award winning range of over 25 fillings and we weren't aware until now. Please simply 'unsubscribe' from our messages to you with offers. Kind regards

Rated 2 out of 5 stars

They won't stop sending spam SMS ever…

They won't stop sending spam SMS ever since I ordered with them, despite my repeated requests.

Edit: took a couple of messages and a Trustpilot moan, but they have hopefully removed me from their spam list.

3 December 2024
Unprompted review
Brockleby's Pies logo

Reply from Brockleby's Pies

Thank you for your message and we can confirm that you should no longer be receiving customer communications via SMS. Kind regards

Rated 5 out of 5 stars

Lovely filling

Lovely filling, lovely pastry and oh so tasty.
Everything you could possibly want in a pie.
And coming from Wigan I know a bit about pies !

26 November 2024
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Reply from Brockleby's Pies

That is praise indeed Ian! Thank you so much for your feedback, we are delighted you enjoy our pies. See you soon! Kind regards Louise

Rated 5 out of 5 stars

Great all ways

Great variety
Great pie content
Great pastry
Very, very tasty

26 November 2024
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Reply from Brockleby's Pies

Aw thank you Hilary very much for sharing this with us, we are thrilled to hear it and hope to see you again soon! Kind regards Louise

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