BRONZE SNAKE Reviews 276

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 139 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, unique style, and comfortable fit. Many people appreciate the wide selection of trendy items, with some noting that the clothes are well-made and durable, lasting for several years. The customer service is frequently highlighted as exceptional, with consumers reporting quick responses and helpful assistance, especially when issues arise with orders or exchanges. Delivery is also often described as fast and efficient. However, some customers also noted issues with sizing, finding that certain items did not fit as expected or that advertised sizes were inaccurate. A few people experienced problems with the quality of certain garments, such as fraying edges, loose stitching, or materials that shrank significantly after washing. There were also occasional concerns about receiving items with different brand names or discrepancies in product appearance compared to online images.

What people talk about most

Product

People report positive experiences with product quality and style. Many reviewers praise the high quality,... See more

Quality

Reviewers mention positive feedback about quality. Many customers consistently praise the high quality of the... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the helpfulness and... See more

Order

Customers consistently note ambiguous experiences with order. While many reviewers praise the quick shipping,... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the incredibly fast shipping,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great products such good quality, their customer services are 5 star, I had to change as the sizing was incorrect (by myself) they had a free shipping label to exchange and I had the replacement with... See more

Rated 5 out of 5 stars

Absolutely obsessed with Bronze Snake! Every piece is so well put together and honestly effortless. You can just chuck anything on and instantly feel put together and fabulous. I always get comments... See more

Company replied

Rated 5 out of 5 stars

Alright, diving deeper into why Bronze Snake Shop is a total winner: First off, the trends? Always on point. They've got that knack for stocking exactly what you're looking for, often before yo... See more

Company replied

Rated 5 out of 5 stars

My daughter and I were so impressed by the level of service from both the beautiful Isabella’s today. They greeted us with a friendly welcome, offered helpful suggestions without being pushy, and made... See more


Company details

  1. Clothing Shop

Written by the company

In 2006, from a small store in Fitzroy, Melbourne, Bronze Snake was born. The desire was to create minimalistic silhouettes using high quality materials. Now with fans worldwide, Bronze Snake drops new styles weekly.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

276 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 61% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

BRONZE SNAKE consistently delivers…

BRONZE SNAKE consistently delivers fashion-forward yet effortless pieces made in quality fabrics. The designs feel considered and versatile, making it easy to create an expensive, polished look at a very reasonable price. A great balance of style, wearability and value, highly recommended.

26 December 2025
Unprompted review
Rated 5 out of 5 stars

First purchase from Bronze Snake

Made my first purchase with BS recently! I brought two pairs of jean, in two different sizes, as I am in between sizes and wasn’t sure what size I would be. Package came quickly! I had to send a pair back to swap size, it was a smooth process, and again, the jeans were delivered quickly! Love these jeans and have moved from leggings to these as my staples! Will continue to purchase from here!

19 November 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience! Ordered from the UK and arrived within estimated time. Ordered the Cotton Drill Camo Pant and they are unreal! Will order again

4 January 2026
Unprompted review
Rated 5 out of 5 stars

I have purchased from Bronze several…

I have purchased from Bronze several times now. They have high quality clothing offer exceptional delivery and service .
It is always a pleasure to receive my order the cloths are always on point trendy stylish and can take you from work to play.
I highly recommend this brand.

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Love!

Made my first purchase after seeing an Instagram ad and was pleasantly surprised by the quality, style and fit of the products I ordered! Their stuff is SO cute and styles I don’t see in the US. Very excited to order more!

2 January 2026
Unprompted review
Rated 5 out of 5 stars

I’m Into Bronze Snake Style

Being in the U.S. and ordering from Australia, my several online orders have gone smoothly. If you pay attention to each item’s DIFFERENT measurements, you can hit your sizes! With this said, I’ve ordered my usual Small, an item in Medium, and even a Large and all fit perfectly because of the attention to detail. Cute things, good quality, and decent shipping time, considering it’s international.

24 December 2025
Unprompted review
Rated 1 out of 5 stars

If I could give negative stars I would

If I could give negative stars I would. I’ve never bought from you before but being persuaded by social media I thought I would. Products arrived quickly. 2 Nora sets ~ one in a 12 and one in a 10. The brown 12 was see through and smaller in size than the oat 10. Weird. I sent back the brown due to the fact you could see my knickers though the material. Oat one was fantastic!!! Loved it!! Hand washed it in cold and it shrank ALOT!!!! Have sent it back too. Already have the refund for that one. But the brown well that’s gone to VIC, back to WA, back to VIC and now it’s back in WA!!! I used the return label provided by bronze snake and posted it 3 weeks ago! Just give me the refund please. Unfortunately as a first time customer I won’t ever recommend or buy again. Shame as the clothes look great!

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Exceeded my expectation

I thought this may have been one of those fashion websites that makes everything look great but in reality it’s not. However the dress I ordered is fab and I felt a million dollars in it. I even took a selfie which is very unlike me. Will definitely order from this website again as I’ve already spotted some things for my summer holiday!!!

10 December 2025
Unprompted review
BRONZE SNAKE logo

Reply from BRONZE SNAKE

We love hearing this! Thank you for your review Jenni. It truly means the world to us!

Rated 5 out of 5 stars

Absolutely obsessed with Bronze Snake

Absolutely obsessed with Bronze Snake! Every piece is so well put together and honestly effortless. You can just chuck anything on and instantly feel put together and fabulous. I always get comments when I’m wearing one of your sets - such a confidence boost.
Love, love, love ✨

17 December 2025
Unprompted review
BRONZE SNAKE logo

Reply from BRONZE SNAKE

Oh Mel we love hearing this...we’re so grateful for your support and love knowing our pieces give you that extra confidence boost!!!

Rated 5 out of 5 stars

Bronze Snake Shop nails it on all fronts!

Alright, diving deeper into why Bronze Snake Shop is a total winner:

First off, the trends? Always on point. They've got that knack for stocking exactly what you're looking for, often before you even realize you want it. Whether it's the latest in jewelry, cool home decor, or must-have accessories, they're all over it.

And let's talk quality. It's seriously impressive how they manage to keep prices low without skimping on the goods. Everything feels well-made and good quality, which is a huge win.

But the best part? The prices really are amazing. You can load up on goodies without feeling guilty, which makes shopping there an all-around awesome experience.

27 November 2025
Unprompted review
BRONZE SNAKE logo

Reply from BRONZE SNAKE

Paris thank you so so so much for this review. It has truly made our day!! We are so grateful for your support! I've sent something to you as a thank you for your support!! We truly appreciate it!
Thanks so much...have an amazing week!!

Rated 5 out of 5 stars

Your fashion has personality & your staff have personality.

Your fashion has personality & your staff have personality. I love their little “what are they wearing today” clips. The girls are great. Your clothes have personality & are fun. Such a change from the high fashion of High St - Country Rd, Scanlan & Theodore & Seed etc, They have been around for too long. I don’t want to look like everyone else l want to dress to reflect my personality. I am in my 60’s so retired & like to dress casually but with an edge, This can be dressed up if you are younger. You showed me how great the relaxed look is & l love it. Plus it looks great on me. Out with the tighter pants. I just bought “Jay Denim Pant Dark Indigo” they look great on me. The quality is excellent too. A nice weight, sturdy but drapes nicely. I also bought the Maddie Pants Khaki. They are a lighter weight for hot weather. Love the colour. I was really pleased with the excellent quality of the 2 long sleeve & 2 short sleeve Tshirts. Love the colour combinations too. Looking for a low rise denim black or charcoal pants. Not much around. Going skiing in Canada for a few months. Will be looking for Winter gear when l get back. Cheers Diane

28 November 2025
Unprompted review
BRONZE SNAKE logo

Reply from BRONZE SNAKE

Diane you've made our day!! We love this review and thank you so much for sharing it!!
Really appreciate the support it means sooo much.
Hope you have an amazing week!
And thank you again!!

Rated 5 out of 5 stars

Amazing customer care support when I…

Amazing customer care support when I accidentally ordered to pick up from the wrong location. My error was rectified by customer care staff within a couple of hours.

27 November 2025
Unprompted review
BRONZE SNAKE logo

Reply from BRONZE SNAKE

Thanks so much for sharing Gillian, thank you, thank you!
We love to hear this, have a great week!!

Rated 5 out of 5 stars

Beautiful, Flattering Dress!

I ordered the Anisa dress in chocolate brown and absolutely love it! The material is very soft and has stretch. The ruching is really attractive as it sits lower on the hips and goes all the way around. I wore it to a big Thanksgiving dinner and it was a hit! Got many compliments and women wanting to know where I got it! I told them that the whole process was very easy, that I received it much quicker than I expected. I also ordered two in different sizes to see which one worked best. When I sent one back, I received a refund quite quickly. All in all very pleased with my experience and will definitely continue to purchase from Bronze Snake!

25 November 2025
Unprompted review
BRONZE SNAKE logo

Reply from BRONZE SNAKE

We love to hear this Robin! Thank you so much for sharing! Have a great weekend! Thank you thank you!

Rated 5 out of 5 stars

I ordered 5 pieces (all tops) online on…

I ordered 5 pieces (all tops) online on Black Friday sale and they arrived at my door in 2 days. OMG I loved every single one of them. Thank you to your lovely team with amazing customer care and support. The quality is great and I recommended it to all my friends, even though they are famous and everyone already knows of them. You guys rock and keep doing what you’re doing.

20 November 2025
Unprompted review
BRONZE SNAKE logo

Reply from BRONZE SNAKE

Thanks so much for your review!! It truly means the world to us!!
Thank you for your kind words!! Have an amazing weekend.

Rated 5 out of 5 stars

Quirky in trend clothing

Love this Australian based clothing company for women/men on trend great quality clothing offering award points if you apply for an account smooth ordering and shipping eyecatching quirky advertising definitely would recommend checking them out

19 November 2025
Unprompted review
Rated 1 out of 5 stars

Sent me the wrong items and then told…

Sent me the wrong items and then told me the item I had already bought in reality not in stock. Was told several different things by different customer service reps over a couple of days - all contradictory and confusing. I received an email saying the item was back in stock - it wasn’t. Only option to order the wrong size but with $15 Aus off 😂 … so poor. My refund did not arrive but was shrewd it had been sent, in reality it had been sent to someone else. Probably the person who received my item incorrectly. Issue remains unresolved at the time of this writing. I have no clothes and no refund.

11 November 2025
Unprompted review
BRONZE SNAKE logo

Reply from BRONZE SNAKE

Hey Pier. So sorry to hear this. This is something we don't hear often so I would love to hear more about it, if you wanted to email dave@bronzesnake.com and I will see if I can make it right.
Thanks so much.

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