Great products such good quality, their customer services are 5 star, I had to change as the sizing was incorrect (by myself) they had a free shipping label to exchange and I had the replacement with... See more
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Company details
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In 2006, from a small store in Fitzroy, Melbourne, Bronze Snake was born. The desire was to create minimalistic silhouettes using high quality materials. Now with fans worldwide, Bronze Snake drops new styles weekly.
Contact info
Building 3 / 92 Bell St, 3072, Melbourne, Australia
- 1800431325
- customercare@bronzesnake.com
- bronzesnake.com
Replied to 61% of negative reviews
Typically replies within 1 week
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A must have in your wardrobe!
I have purchased from bronze snake a couple of times and have found them to be fantastic! Beautiful clothing, fabulous materials and fast delivery. I had great service too when I needed to exchange my garment for a another size, all too easy and again quick delivery. Highly recommend.
I love your gear but sometimes your …
I love your gear but sometimes your clothes run really small
Not worth it
The clothes are very pretty but they are very see tru and thin. It’s not worth it for the price!
Appreciation
I loved that they acknowledged and appreciated the effort I went into reviewing their products.
The clothes, I love that they have their own individual style and at 55yrs old I can wear them and feel great.
Always great customer service
Always great customer service and every item I have purchased has been amazing
Charges £13 for every UK return
The dress I ordered was a completely different colour to how it appeared online. When I tried to return it I was charged £13 for a Royal Mail label which is fraudulently high. Bronze snake should be required to state that returns are expensive. Avoid this retailer.
Am from Newcastle and popped into the…
Am from Newcastle and popped into the store in Melbourne. Have been buying from Bronze Snake online for a while now but going into the actual store was something else! The staff are Amazing!! Super friendly and very helpful.
I love your clothes and I am obsessed…
I love your clothes and I am obsessed with the reels you post, I would only suggest that in you reels the models say what size they are wearing as I am an 8 and bought a s/m but it was not as oversized as I would have liked but I still looooove it. I also would have ordered a size up in the jacket but I am obsessed with everything that I have purchased and will be shopping plenty more 🤗
cheap fabric, not worth
verrrrry cheaply made clothes. designs are cute but thin and poor quality material. thank god i got items on sale but i still wish i could return it.
I love this company
I love this company ! I look at their website every day! I have ordered one sweater, which is and will continue to be a wardrobe staple—looking to get another as soon as they are back in stock !
online shopping
I live in regional victoria the online shopping experince was so easy, Delivery was quick - Bronze Snake is one of my go to shops now for range of clothes
love the designs but bad quality.
I really love the style and designs from bronze snake and have been following them for a while so when I saw they were having a sale I jumped at the opportunity. My clothes arrived yesterday and I was pretty disappointed by the quality. I love the styles still but I’m very relieved that I didn’t pay full price. Also one of my items arrived with a different brand name on it, called “Thanne”. It’s a bit fishy and seems like everything is from China.
Could have some improvements
Great service, the design is nice but could have been made better. Elastic waist pants and no shape just makes it look a little bit cheap. The material is super see-through. I would rather pay a little bit more and have better quality.
My daughter and I were so impressed by…
My daughter and I were so impressed by the level of service from both the beautiful Isabella’s today. They greeted us with a friendly welcome, offered helpful suggestions without being pushy, and made sure we left completely satisfied. They couldn’t do enough for us. Their attention to detail and genuine care really stood out. We purchased some beautiful outfits, and we’ll definitely be coming back. Thank you both. 😊
Terrible quality for the price point
Terrible quality for the price point. Pants are see through, not lined. Won’t purchase again

Reply from BRONZE SNAKE
DO NOT EXPECT A REFUND
DO NOT EXPECT A REFUND. Their refund/exchange policy is impossible to navigate and extremely misleading. $15 for a postal sticker that you have to print out yourself. I was told I would get a refund and got store credit. Useless as I never want to deal with these people again. Not unreasonable to expect a refund when buying online. Absolute rubbish.

Reply from BRONZE SNAKE
The “Tasi Set” is great, but maybe not in every colour!
The “Tasi Set” is so nice in black! Thick but super soft material—love!!! (Only downside of the black / all of them is that whatever size you order, that’s what you are getting in both the top and bottom—no “custom” set sizing—but with how nice the quality of material was in the black, I could put that one-size-fits-most sizing to the side because it was so nice).
The reason why I took 2 stars off though is because of the inconsistency of material with the different colour offered. I bought both Black and Chocolate for my order and the chocolate was significantly of lesser quality—was a scratchy material and definitely thinner which unfortunately meant that it would need to be ironed before wearing too (black you could pull out of your hamper and would good to wear).
And the another star off for only a 30 day window for returns. (I bought these sets for an oversees trip and by the time I got back I lost my opportunity to return the chocolate set).
Also might be user-error, but I thought it was sorta weird I couldn’t write a review on their website and had to go 3rd party. No stars removed for that, just an observation from this tech-illiterate.
Great products
Great brand. Fair prices in comparison. They cut things differently, use different fabrics and keep the designs simple. There are great videos and pics of everything so you know what you’re buying. Third order, will be more. Cheers!
My absolute favourite clothing store😍🔥
My absolute favourite clothing store! The quality of their clothes is amazing and the prices are so reasonable. They have some beautiful pieces that you wouldn’t find in your typical fast fashion brands. I can’t recommend this place enough. Both of their closest stores to me are a little bit out of my way, but I will always make the drive because it’s so worth it!
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