BRONZE SNAKE Reviews 276

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 139 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, unique style, and comfortable fit. Many people appreciate the wide selection of trendy items, with some noting that the clothes are well-made and durable, lasting for several years. The customer service is frequently highlighted as exceptional, with consumers reporting quick responses and helpful assistance, especially when issues arise with orders or exchanges. Delivery is also often described as fast and efficient. However, some customers also noted issues with sizing, finding that certain items did not fit as expected or that advertised sizes were inaccurate. A few people experienced problems with the quality of certain garments, such as fraying edges, loose stitching, or materials that shrank significantly after washing. There were also occasional concerns about receiving items with different brand names or discrepancies in product appearance compared to online images.

What people talk about most

Product

People report positive experiences with product quality and style. Many reviewers praise the high quality,... See more

Quality

Reviewers mention positive feedback about quality. Many customers consistently praise the high quality of the... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the helpfulness and... See more

Order

Customers consistently note ambiguous experiences with order. While many reviewers praise the quick shipping,... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the incredibly fast shipping,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great products such good quality, their customer services are 5 star, I had to change as the sizing was incorrect (by myself) they had a free shipping label to exchange and I had the replacement with... See more

Rated 5 out of 5 stars

Absolutely obsessed with Bronze Snake! Every piece is so well put together and honestly effortless. You can just chuck anything on and instantly feel put together and fabulous. I always get comments... See more

Company replied

Rated 5 out of 5 stars

Alright, diving deeper into why Bronze Snake Shop is a total winner: First off, the trends? Always on point. They've got that knack for stocking exactly what you're looking for, often before yo... See more

Company replied

Rated 5 out of 5 stars

My daughter and I were so impressed by the level of service from both the beautiful Isabella’s today. They greeted us with a friendly welcome, offered helpful suggestions without being pushy, and made... See more


Company details

  1. Clothing Shop

Written by the company

In 2006, from a small store in Fitzroy, Melbourne, Bronze Snake was born. The desire was to create minimalistic silhouettes using high quality materials. Now with fans worldwide, Bronze Snake drops new styles weekly.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

276 reviews

5-star
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1-star

Replied to 61% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Pamela Knit

Gorgeous item and quick service not hideously expensive . Very generous sizing I’m normally a 12/ got sm/m could have easily got xsml/sl… great to wear with lots of compliments

25 September 2025
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

Honestly one of my fave online stores! The quality is always on point, everything fits so nicely and feels super comfy. I love how easy it is to style their pieces — I can throw something on for a casual day or dress it up for a night out. Every time I wear their stuff, I get compliments. Definitely my go-to brand!

12 September 2025
Unprompted review
Rated 5 out of 5 stars

Love Bronze Snake

Love these clothes they are all so lovely and despite postage from Australia didnt take too long to arrive.

9 September 2025
Unprompted review
Rated 5 out of 5 stars

I found love again because of this shirt.

This shirt helped me find the love of my life.
I thought the guy in the ad looked really cool with this shirt so I decided to buy one in black and in white. I got it, loved the shirt(s) and how they fit. Decided to wear it out that night and was approached by this woman who said she loved my outfit, more specifically, the cut of the shirt on me. Long story short, we’re dating now and I plan on proposing to this girl. All thanks to this shirt. If I wasn’t wearing it, she probably wouldn’t have approached me. Thanks, Bronze Snake for helping me find love again :)

28 August 2025
Unprompted review
Rated 5 out of 5 stars

Unfortunately there was an issue with…

Unfortunately there was an issue with my package however Mackenzie with the support team was quick to help and had my situation taken care off. I’ve purchased many clothes from the company and I can say they are worth every penny. I highly recommend them and the customer support is great.

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Very nice people

Very nice people. They extended a coupon once for me when they had no reason to. I appreciate that every online description has the height and size for the models listed within each item. It helps me pick things out better since I live in the USA and not near any physical location. If I had a single piece of criticism, which is more of a criticism on the current popular styles in general and not towards BS, is that a lot of the men's shirts are following a Cropped trend. Unfortunately my body type looks terrible in them so the selection is starting to feel limited online. But otherwise thanks for always having the colors I love to wear!

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Love the range of clothes

Love the range of clothes. The quality has been great in everything I've bought.

27 June 2025
Unprompted review
BRONZE SNAKE logo

Reply from BRONZE SNAKE

This is a truly lovely review. We've sent you a small gift to your email as a thank you! You've made our day. Thanks so much.

Rated 5 out of 5 stars

The experience was seamless

The experience was seamless. I ordered a shirt. The shirt came in good timing. The shirt was exactly how it was described and portrayed. The shirt was of good quality and design. I loved it and received a lot of compliments on it. I will be buying from them again.

7 August 2025
Unprompted review
BRONZE SNAKE logo

Reply from BRONZE SNAKE

What an epic review. Thanks so much Eugene. Have a great day!!

Rated 5 out of 5 stars

Overseas trend-setter for the states

Such a GREAT online boutique with the BEST customer service!! Truly trend-setters here in the states...quality materials and unique styles that are true to size and leave little to no question when choosing from their endless options. I have loved EVERY article I've purchased and will be a repeat offender for certain!

25 August 2025
Unprompted review
BRONZE SNAKE logo

Reply from BRONZE SNAKE

What an amazing review! Thanks so much Monica, I've sent you a gift to your email!! Have a great week!

Rated 5 out of 5 stars

Great customer service

Great customer service, whether it be online or in store! Always a pleasant experience dealing with the BronzeSnake team

23 August 2025
Unprompted review
BRONZE SNAKE logo

Reply from BRONZE SNAKE

Thanks so much for this amazing review. You've truly made our day!!

Rated 5 out of 5 stars

Great experience

I was very doubtful of ordering clothes from your ste but I was pleasantly surprised. Clothes have been great, super reasonably priced, arrived quickly and service was excellent. I will continue to purchase when I see something I like.

16 July 2025
Unprompted review
BRONZE SNAKE logo

Reply from BRONZE SNAKE

Love to hear this. Thanks so much for you support. We appreciate your time!!

Rated 5 out of 5 stars

So many great options

So many great options, I’ve been buying from Bronze Snake for a few years now and they never disappoint.

Love the selection and the cuts. Jeans and pants fit perfectly and I love the cropped too, perfect length for us short peeps.

29 August 2025
Unprompted review

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