They took the time to phone me and explain about what I ordered My order came very quickly and was well packaged with no damage Very satisfied and would definitely use these again
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I recently placed and order with browns for my family dogs Christmas presents. After making the order I was contacted to say they was out of one of the toys I’d ordered but was happy to replace... See more
Excellent service from this company, fast delivery and great products. They also send out ‘freebees’ which are helpful to try different ranges as I have a fussy eater and she loves the Posh Nosh tin... See more
Brown's were very inexpensive, reliable and also contacted me to let me no one of the items i ordered was out of stock rather than putting a note in the order telling me. Having that personal attitude... See more
Company details
- #55 of 92 best companies in Animal feed shop
- #10 of 17 best companies in Nutritionist
- #142 of 264 best companies in Pet shop
- #73 of 154 best companies in Pet Care Store
Written by the company
Brown’s Pet Range supply high quality, premium specialist diets for a variety of different pets, including Dogs, Cats, Fish, Birds, Small Animals & Reptiles In-store we are a one stop shop for all your pet's supplies. From accessories for all pets, to premium diets developed by Globally Recognised Zoological Nutritionists! Online we offer an ease of use ordering system to subscribe and save money on a host of pet foods. You pick the amount and how often we do the rest. Ordering your pets dinner has never been easier!
Contact info
12-14 Oak Road , SS8 7AX, Canvey Island, United Kingdom
- 01268 209418
- hello@brownspetrange.com
- brownspetrange.com
Hasn’t replied to negative reviews
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I would have given 5 stars but…
I would have given 5 stars but everytime I order lately, something else is out of stock. There is now only one product in stock so unfortunately it looks like I won't be ordering anymore if I can't get what I need.
Arrived on time & very well pacakaged
Quality at a good price.
Products for my pet of excellent quality, economical and fast shipping. Surprised and happy for the great service. Thank you very much.
Excellent service
Fantastic service,had what ineeded,delivered the next day,with a free packet of there dog food, I would highly recommend
Outstanding
We visited Brown’s on a recommendation, wow so pleased we did. The staff were helpful, friendly, knowledgeable and they had a genuine passion to provide an outstanding informative service, which is lacking with many national chains. This type of business deserves to be supported, you won’t be disappointed, nothing is too much trouble.
I am impressed with the fast delivery…
I am impressed with the fast delivery of my order, and the quality of the horse feed is exceptional.
First time ordering from browns pet…
First time ordering from browns pet range. Very impressed!! Amazing customer service and Thankyou for the free samples to try in my order, very nice touch! Will be a returning customer :) Tania
Even though my dogs regular food has…
Even though my dogs regular food has been discontinued, you contacted me what was on offer for my dog to try. Very helpful.
The product is expired in half 2022.
Arrived in great time
Arrived in great time and the free samples were a nice touch. Try before you buy a great option Patte great as treats to carry as it cuts brilliantly with no sloppiness. Dog was very keen.
Fast secure delivery
Placed an order for some new bowls for my dog on Thursday morning. They arrived, securely packaged 24 hours later. Flawless. Thanks very much.
Great service very quick delivery would…
Great service very quick delivery would highly reccomend
Browns always make ordering very simple…
Browns always make ordering very simple and fast.
Next day delivery.
They didn't have one of the items I…
They didn't have one of the items I have ordered, gave me a call apologise and gave me an option to get extra 2kg of the different pellets for my rabbit. Great job. That's how you delight your customer.
Brown's are fantastic for online shopping
Brown's were very inexpensive, reliable and also contacted me to let me no one of the items i ordered was out of stock rather than putting a note in the order telling me. Having that personal attitude makes a big difference and the staff are very polite and helpful. I will be shopping with them in the future. Thankyou Brown's for a great online shop.
Super fast delivery
Super fast delivery. Second one of these crates we have purchased although not cheap, they are very well made and secure. Plus when arrived got some free treats for the dogs.. thank you very much, greatly appreciated
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