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Brown's Pet Range Reviews 3,920

•
TrustScore 4.5 out of 5

4.7

Animal feed shop
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See what reviewers are saying

Rated 5 out of 5 stars

They took the time to phone me and explain about what I ordered My order came very quickly and was well packaged with no damage Very satisfied and would definitely use these again

Rated 5 out of 5 stars

I recently placed and order with browns for my family dogs Christmas presents. After making the order I was contacted to say they was out of one of the toys I’d ordered but was happy to replace... See more

Rated 5 out of 5 stars

Excellent service from this company, fast delivery and great products. They also send out ‘freebees’ which are helpful to try different ranges as I have a fussy eater and she loves the Posh Nosh tin... See more

Rated 5 out of 5 stars

Brown's were very inexpensive, reliable and also contacted me to let me no one of the items i ordered was out of stock rather than putting a note in the order telling me. Having that personal attitude... See more

Company details

  1. #55 of 92 best companies in Animal feed shop
  2. #10 of 17 best companies in Nutritionist
  3. #142 of 264 best companies in Pet shop
  4. #73 of 154 best companies in Pet Care Store

Written by the company

Brown’s Pet Range supply high quality, premium specialist diets for a variety of different pets, including Dogs, Cats, Fish, Birds, Small Animals & Reptiles In-store we are a one stop shop for all your pet's supplies. From accessories for all pets, to premium diets developed by Globally Recognised Zoological Nutritionists! Online we offer an ease of use ordering system to subscribe and save money on a host of pet foods. You pick the amount and how often we do the rest. Ordering your pets dinner has never been easier!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Outstanding

Outstanding. My hamster had a litter of babies and Brown's stocked a cage which is very hard to source. The delivery was very quick and they included an additional 3 packs of food and 3 disinfectants for the cages. Brilliant.

16 January 2023
Rated 5 out of 5 stars

Returning Satisfied Customer

I have ordered from the company in the past and orders have always been easy to place. After I had completed the order, I realised that I had not used the discount code. I contacted the company and we reached a mutually agreeable conclusion…their communications were extremely good and they clearly wish to do the best by their customers.

5 January 2023
Rated 5 out of 5 stars

Excellent

Customer Service, Products, Value for Money,Delivery is Excellent . It is lovely to find a company like this, one that really seems to care about it's customers but doesn't charge a premium for the products it sells or service it offers.

15 December 2022
Rated 5 out of 5 stars

Christmas treats

I recently placed and order with browns for my family dogs Christmas presents. After making the order I was contacted to say they was out of one of the toys I’d ordered but was happy to replace with any toy of my choice regardless of cost. As I was making the swap they actually found their last toy I’d originally ordered which was great!

They then proceeded to add some extras to my order for the inconvenience (which it wasn’t, I was more than happy!)

Today my order arrived with the extras and they certainly went above an beyond!

Thank you for making my pup’s Christmas extra special!

19 December 2022
Unprompted review
Rated 5 out of 5 stars

Excellent food and value

Got the treats for our pug as she need natural ingredients and she loves the pigs in blankets and the chicken treats and beef flavoured complete fog food samples

10 December 2022
Rated 1 out of 5 stars

Sent the wrong item

Sent the wrong item. Was meant to send a new one for wed and said he would inc a couple of extras as a sorry. I’ve not received anything and now don’t have the heating I need for my gecko. I’ve emailed but got no response.

9 December 2022
Rated 5 out of 5 stars

great company

i always get my pet food from browns pet range as it's good quality and my pet's seem to love it,great service,great quality,great company,i would recommend to anyone 100%

13 December 2022

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