We are 75 yrs old and still in good health, though my wife has knee issues going up/down stairs, and I’ve stumbled on stairs when carrying stuff up/down. Our neighbors have a Bruno stairlift. I lik... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
About Bruno Independent Living Aids
Written by the company
Veteran-Founded
Family-Owned
Made in USA
Bruno is dedicated to making life easier for our customers by crafting the highest quality American-made stair lifts.
Bruno stair lift are designed by American engineers for industry-leading dependability. Installed and supported by North America's largest and most experienced network of local stair lift dealers - Bruno strives to deliver the superior customer experience we believe all customers deserve.
Bruno indoor, outdoor, straight and curved stair lifts save space on your steps, deliver superior ride quality and are built to last. All Bruno indoor stairlifts feature a Limited Lifetime Warranty, while all outdoor models come with a 5-Year Limited Warranty.
Get your free Bruno stair lift quote today!
Contact info
1780 Executive Dr, 53066, Oconomowoc, United States
- 800-971-2047
- stairlifts@bruno.com
- bruno.com

Free Stair Lift Quotes!
Replied to 7% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Had issues with the chair only 2 months…
Had issues with the chair only 2 months after installation..
Great service
Forest was great. Came out early in the week and had my chairlift installed later the same week. Quality product and service
Professional and timely
Our situation had some tricky aspects, and they were all anticipated and accounted for. Installation was timely, and everything was in place in time for our Christmas celebration.
Extremely Pleased
Detail explanation on the phone and quote. Quick response(2 days) 2 1/2 Hour installation. And finally detailed instruction on usage.
Return policy
Hi,
I'd like to give a review but the truth is, we never used the lift. I bought it for my mom who passed away before she could use it. It was installed on Dec 30th and we called 6 weeks later to see if they'll would buy it back since it was still brand new. The guy offered me $500! I paid $3400 six weeks prior. To say I was shocked is an understatement!
I have to admit that I have a bit of a bad taste in my mouth for your company.
They were wonderful to deal with..from…
They were wonderful to deal with..from estimate to installation to tweaking a mechanical issue and then honoring a warranty matter.
I thoroughly recommend them!!
I’m happy we the chair.
The Bruno chairlift is a definite cut…
The Bruno chairlift is a definite cut above other chairlifts that I have seen. Very pleased so far.
Great Stairlift
The installers worked quickly and efficiently and showed me how to operate and maintain the equipment. The unit has functioned perfectly.
I loved our sales representative who…
I loved our sales representative who knew everything possible about these stair lifts as he said he had grown up tagging along with his father and learned everything you could imagine about theses stair lifts.
Can’t recommend enough!!
Everything about my experience was easy, straightforward and cost effective. Working with Skip Ford for purchase and installation was a breeze. And we couldn’t be happier with our new stairlift and accessibility.
Customer service & installation were…
Customer service & installation were both outstanding. The two lifts we purchased exceeded our expectations. They are so sturdy & well made, not to mention easy to use & maintain. The lifts have made a huge difference in our lives!
cannot go wrong
wonderful staff! great products at fantastic prices. perfect fit for what we needed and we love the product. worth the money. we would recommend this stairlift to everyone.
thank you...
Great service
The salesman walked us through the best options for my mom. The installer was fantastic, explained everything we needed to know to get her using the stairlift.
If you can't go up and down stairs for what ever reason thius is a great
I need it to get from one floor to the other to go outside. Love it
I find the chair life changing and have…
I find the chair life changing and have had no problems with it. It took longer for the tech to install it but that is ok. He did a good job and it is working great.
The outdoor Bruno Stairlift is a great…
The outdoor Bruno Stairlift is a great help for my husband who struggles with Parkinson's Disease. also helpful for groceries!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








