BruntWork Reviews 1,240

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 420 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and dedication, often highlighting their proactive approach and positive attitudes. Many people appreciate the exceptional customer service, noting the team's responsiveness, clear communication, and ability to understand and adapt to their needs. The overall service is frequently described as smooth, efficient, and easy, with consumers noting the quick onboarding process and the high quality of candidates provided. Reviewers are particularly impressed with the prompt response times and the seamless user experience, which has significantly eased their workload and improved efficiency.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professionalism, dedication, and helpfulness.... See more

Service

Customers consistently note positive experiences with service, highlighting the dependability and efficiency... See more

Customer service

Reviewers express high satisfaction with customer service, consistently highlighting the professionalism,... See more

User experience

Users describe positive interactions with user experience. Customers consistently report an excellent and... See more

Response time

People report positive experiences with response time. Customers consistently praise the promptness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I just got off a call with Hilda, my incredible new Customer Success Manager... I am blown away at the level of support, professionalism, and ease the whole team at Bruntwork have provided so far (s... See more

Company replied

Rated 5 out of 5 stars

I started an online newspaper cincyx.com as part of our larger Content Credits startup. We hired two part-time staff members from BruntWork. Both have been excellent! Nina and Qadder have started wo... See more

Company replied

Rated 5 out of 5 stars

Outstanding Support from John Laurenz Malalad John has been a pleasure to work with and a great support to our team. He is professional, responsive, and always willing to help whenever needed. T... See more

Company replied

Rated 5 out of 5 stars

We partnered with BruntWork to streamline our hiring. We were impressed by how quickly their team understood what we needed. Jerald, our CSM, has been a key part of that experience. He is responsive,... See more

Company replied


Company details

  1. Recruitment
  2. Payroll Service Provider

Written by the company

BruntWork makes it easy for companies to outsource their most important roles to a distributed workforce who can perform these tasks virtually, in any language, anywhere in the world.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Awesome Teammate

Anabel has been an awesome addition to our Team!
Working with her has been an excellent experience. She handles admin tasks and installation coordination with remarkable attention to detail! Anabel brings a level of professionalism and reliability that makes a real difference in our day-to-day operations.

7 May 2026
Unprompted review
BruntWork logo

Reply from BruntWork

We’re thrilled to hear Anabel has made such a strong impact on your team. Her professionalism, reliability, and attention to detail in handling admin work and installation coordination are qualities we’re incredibly proud of, and it’s wonderful knowing she’s helping your day-to-day operations run more smoothly. We’ll be sure to share your kind words with her.

The BruntWork Team

Rated 5 out of 5 stars

I wish I had done this sooner!

I just got off a call with Hilda, my incredible new Customer Success Manager... I am blown away at the level of support, professionalism, and ease the whole team at Bruntwork have provided so far (special mention to Gareth and Laila too)
I have been so fearful hiring staff again after been burnt a few times in the past. These guys have blown me away with how far they go the extra mile to ensure success, my satisfaction and staff happiness too! 10/10 wish I had done this sooner and I am telling everyone!
Oh - and the actual staff they presented for interviews - next level AMAZING! Soooo happy with my new support team!

8 May 2026
Unprompted review
BruntWork logo

Reply from BruntWork

Hearing that BruntWork helped rebuild your confidence after difficult hiring experiences truly means a lot to us. We’re so glad Hilda, Gareth, and Laila made the process feel supportive, seamless, and genuinely collaborative from start to finish. Knowing you’re excited about your new support team and already recommending us to others is the best compliment we could ask for.

The BruntWork Team

Rated 5 out of 5 stars

Anabelle has been a great addition to…

Anabelle has been a great addition to our team! We are so happy to have her and look forward to continuing to train her on new tasks!

7 May 2026
Unprompted review
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Reply from BruntWork

We’re so happy to hear Anabelle has become such a valued part of your team. It’s always rewarding to see our agents continue to grow alongside our clients, and we love that you’re already looking forward to training her on even more responsibilities. We’ll be sure to pass along your kind words to her.

The BruntWork Team

Rated 5 out of 5 stars

Growing outside the Norm

I hope to build companies with the talent at Bruntwork

7 May 2026
Unprompted review
BruntWork logo

Reply from BruntWork

We really appreciate this perspective and are excited to be part of your growth journey. Building companies with talented, driven people is exactly the kind of partnership we hope to create through BruntWork, and we’re glad our team has made that vision feel possible for you. Looking forward to seeing what you build together.

The BruntWork Team

Rated 5 out of 5 stars

We love having Frederique as part of…

We love having Frederique as part of the team! She is super friendly, proactive and has a great attention to detail which helps make our lives so much easier :)

6 May 2026
Unprompted review
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Reply from BruntWork

It’s wonderful to hear how much Frederique has contributed to your team. Being proactive, detail-oriented, and easy to work with are qualities we truly value at BruntWork, and we’re glad she’s helping make day-to-day work smoother for everyone. We’ll be sure to share your kind words with her.

The BruntWork Team

Rated 5 out of 5 stars

Frederique is a lovely person to work…

Frederique is a lovely person to work with. She is proactive, reliable, learns fast, and has great attention to detail :)

6 May 2026
Unprompted review
BruntWork logo

Reply from BruntWork

Frederique sounds like an incredible addition to your team, and we’re so glad to hear she’s made such a positive impact. Her proactiveness, reliability, and attention to detail are exactly the qualities we love seeing in our BruntWork agents, and we’ll make sure your kind words reach her.

The BruntWork Team

Rated 5 out of 5 stars

Migern Cole E.

Cole E. was a reliable and hardworking virtual assistant/social media manager who was easy to communicate with and consistent in his work. He took direction well, stayed organized, and showed up with a positive attitude throughout our time working together. I have no hesitation recommending him to future clients.

5 May 2026
Unprompted review
BruntWork logo

Reply from BruntWork

We’re so pleased to hear Cole made such a positive impact during your time working together. His reliability, organisation, and positive attitude are qualities we truly value, and it’s wonderful to know they helped create such a smooth collaboration for your team. We really appreciate your recommendation and kind words about Cole.

The BruntWork Team

Rated 5 out of 5 stars

The onboarding process was smooth and…

The onboarding process was smooth and straightforward. Thank you, BruntWork.

5 May 2026
Unprompted review
BruntWork logo

Reply from BruntWork

We’re really glad the onboarding process felt smooth and straightforward for you. Creating an easy, well-supported experience from the start is something our team puts a lot of care into, and it’s great to know that came through. We appreciate you choosing BruntWork.

The BruntWork Team

Rated 5 out of 5 stars

Exceptional Service

Working with BruntWork has been an excellent experience. Their team is professional, responsive, and understand how to match the right candidates with the right roles. The hiring process was smooth, efficient, and saved us a significant amount of time.

The staff are very skilled and reliable. They consistently go above and beyond to ensure our expectations are met.

If you’re looking for dependable staffing partner that values quality and service, I highly recommend this company.

30 April 2026
Unprompted review
BruntWork logo

Reply from BruntWork

It means a lot to know your team had a smooth hiring experience and found our agents reliable and easy to work with. Building long-term partnerships where clients can confidently depend on their remote teams is exactly what we strive for at BruntWork. We truly appreciate the trust and recommendation, and we’re excited to continue supporting your growth.

The BruntWork Team

Rated 5 out of 5 stars

Working with BruntWork was simple and…

Working with BruntWork was simple and efficient. They provided multiple qualified candidates, making it easy to find the right fit.

Kristine was especially helpful at the start, offering valuable guidance as I adjusted my services. She played an important role in helping shape the direction of my business.
Overall, a smooth and supportive experience.

29 April 2026
Unprompted review
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Reply from BruntWork

We’re so glad the process felt smooth and efficient for you from the very beginning. It’s especially great to hear that Kristine’s guidance helped as you adjusted your services and shaped the direction of your business, that kind of support is exactly what we aim to provide beyond just candidate matching. We appreciate you trusting BruntWork as part of your growth journey.

The BruntWork Team

Rated 5 out of 5 stars

BruntWork & SuperJet!

BruntWork, and specifically our shared Team Member, Jet Pau, actually keep the coffee in our cups around here! We are honored to have a 4-year strong working relationship, and can't say ENOUGH wonderful things about it. Jet is amazingly talented, more than dependable, and always ready to learn and produce something fresh, new, and exemplary!

29 April 2026
Unprompted review
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Reply from BruntWork

A 4-year partnership like this means a lot to us, and we loved reading your kind words about Jet. Hearing that he continues to bring fresh ideas, reliability, and such strong energy to your team perfectly reflects the kind of long-term impact we hope our team members create. We’re grateful to be part of your journey, and thrilled Jet has become such an essential part of your day-to-day operations.

The BruntWork Team

Rated 5 out of 5 stars

Bruntwork was able to find me a very…

Bruntwork was able to find me a very qualified candidate and I have been pleased with her work so far.

29 April 2026
Unprompted review
BruntWork logo

Reply from BruntWork

We’re glad to hear the candidate has been a strong fit and that you’ve been happy with her work so far. Finding qualified people who can quickly contribute to a team is something we care deeply about, and it’s great knowing the partnership is off to a positive start.

The BruntWork Team

Rated 5 out of 5 stars

BruntWork makes it Easy!

BruntWork made it very easy to hire a VA and had a wonderful interview process. Nicolas and Nasser have both been extremely helpful in the onboarding process and I am really happy I went with BruntWork to find a VA. The VA who we now work with is very professional, smart, and beneficial for our company. Thank you!

28 April 2026
Unprompted review
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Reply from BruntWork

We’re really happy to hear that the hiring and onboarding experience felt smooth from start to finish for you. Nicolas and Nasser will appreciate the shout-out, and it’s great knowing your new VA has already become such a valuable part of your company. Helping businesses connect with talented, dependable people quickly and seamlessly is exactly what we aim for.

The BruntWork Team

Rated 5 out of 5 stars

Michelle has done an excellent job.

28 April 2026
Unprompted review
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Reply from BruntWork

We’re so glad to hear Michelle has been making a strong impression. Team members like her reflect the level of dedication and consistency we strive for in every client partnership, and we’ll be sure to pass along your kind words to her.

The BruntWork Team

Rated 5 out of 5 stars

Filled an open position with exactly the right person

We’ve had an outstanding experience working with BruntWork. From the very beginning, their team was professional, responsive, and truly focused on understanding our needs.

They helped us hire Val as our drafter, and he has exceeded every expectation. His attention to detail, consistency, and turnaround time have been exceptional. More importantly, he takes ownership of his work and delivers at a very high level, which has made a significant impact on our operations.

BruntWork made the hiring process seamless and efficient, and the quality of talent they provide is top-tier. It’s clear they prioritize both their clients and the professionals they place.

We highly recommend BruntWork to any company looking to scale with reliable, high-performing team members.

27 April 2026
Unprompted review
BruntWork logo

Reply from BruntWork

We’re really glad to hear your experience has been great so far; it means a lot at this stage of the journey. It’s also great to see how Val has made such a strong impact as your drafter, especially with his attention to detail and ownership of his work. Helping match the right talent and making the process seamless is exactly what we aim for, and we’re excited to keep supporting your team as you grow.

The BruntWork Team

Rated 5 out of 5 stars

Great Company

Bruntwork is a great company. Communication is always very strong and consistent from start to finish. I will continue to work with Bruntwork for my assistant needs.

24 April 2026
Unprompted review
BruntWork logo

Reply from BruntWork

Strong, consistent communication from start to finish is exactly what we aim for, so it’s great to hear that stood out in your experience. We’re glad the process felt reliable and supportive all the way through. Looking forward to continuing to support your assistant needs as your team grows.

The BruntWork Team

Rated 5 out of 5 stars

Timely & Efficient

Iya is always on top of it and very communicative

24 April 2026
Unprompted review
BruntWork logo

Reply from BruntWork

Iya sounds like someone you can truly rely on, being consistently on top of things and communicative makes a huge difference. We’re glad she’s helping keep everything running smoothly and efficiently for you. That level of responsiveness is exactly what we aim to bring to every team we support.

The BruntWork Team

Rated 5 out of 5 stars

Wonderful team member Louiza T

BruntWork brought great candidates for our recruitment needs, and ultimately we hired Louiza T who is AMAZING. She is proactive, communicative, and a wonderful addition to our team. I value her end to end ownership of tasks and her dedication to solving problems. She is very professional with our internal stakeholders and external clients.

23 April 2026
Unprompted review
BruntWork logo

Reply from BruntWork

Louiza T sounds like an incredible addition to your team: her ownership of tasks and proactive communication really stand out. We’re glad she’s been able to represent your business so professionally, both internally and with your clients. It’s great to hear our candidate matching process led you to someone who’s making such a strong impact.

The BruntWork Team

Rated 5 out of 5 stars

Louie Jazul is greatly appreciated!

Louie is a very positive light to our team. He jumps in and works on any project we ask, without complaint. He also adds comedic relief to the team in our huddles each morning by adding little tidbits to whatever topic we are on.
We truly appreciate him!

22 April 2026
Unprompted review
BruntWork logo

Reply from BruntWork

Louie sounds like such a great presence on your team; someone who can jump into any task while also bringing a bit of humour to your daily huddles is truly special. We’re glad he’s not only supporting your projects but also helping keep the team energy positive and engaging. That balance of reliability and personality is exactly what we hope to bring to every team we work with.

The BruntWork Team

Rated 5 out of 5 stars

Glyzel has been a great asset since…

Glyzel has been a great asset since starting with us. She's taken inititive to understand what is needed and wanted and delivered above and beyond what was expected. Even when left without work, she's sought out further work to make sure she's helping somewhere, somehow. The level of responsibility she has taken has been quite impressive, especially for someone who has only just started with us!

16 April 2026
Unprompted review
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Reply from BruntWork

Glyzel sounds like an incredible self-starter, taking the initiative to find ways to contribute, even without being prompted, really says a lot. We’re glad she’s been able to step in, quickly understand your needs, and go above and beyond from the start. That kind of ownership and responsibility is exactly what we aim to bring to every team we support.

The BruntWork Team

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