Brusby Surveyors Ltd Reviews 

434
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently highlight the exceptionally detailed and thorough property surveys, noting that the comprehensive reports provide immense peace of mind. People consistently appreciate the clear photographs, well-structured layouts, and practical explanations included in the documentation. Some reviewers were happy with the prompt communication, efficient problem-solving, and flexible scheduling offered throughout the entire process. Consumers also note that staff members are extremely knowledgeable, approachable, and always willing to answer various questions thoroughly. Many individuals state they would very readily recommend these professional surveying services to family and friends.

What people talk about most

Service

Users describe satisfaction with the service, highlighting prompt communication and professional expertise.... See more

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable during property surveys.... See more

User experience

Clients share positive opinions on user experience, highlighting prompt, thorough, and highly detailed... See more

Quality

Reviewers highlight high satisfaction with the quality of the service, noting that reports exceed... See more

Customer service

People report positive experiences with customer service, highlighting informative staff who are easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My initial enquiry with Phillipa was informative, she was able to answer all of my questions about which level of survey i needed and more. Extremely thorough report from Alistair, lots of advice asid... See more

Company replied

Rated 5 out of 5 stars

Very prompt and thorough survey. Compared to the last time we moved house and had a survey done, this was a lot more detailed and had lots of photos included as well to illustrate specific points. C... See more

Company replied

Rated 5 out of 5 stars

I was very pleased with the level 2 home buyers report provided by Alistair. The detail was far and above what i expected it to be for the level of survey I chose which showed things to look out for i... See more

Company replied

Rated 5 out of 5 stars

Alistair Brusby did a visual inspection of my detached house due to my concerns about internal cracking. He was thorough and detailed in his observations and very good at answering questions and conce... See more

Company replied


Company details

  1. Chartered Surveyor
  2. also in
  3. Building consultant
  4. Building Inspector
  5. Home Inspector
  6. Property Surveyor
  7. Surveyor

Written by the company

Chartered Building Surveyors & Chartered Building Engineers. We provide a full range of building surveying services to residential and commercial clients including: The full suite of RICS Survey Reports, Full Building Surveys, Structural Inspections, Specific defect inspection reports, Party Wall Act and Dilapidations throughout East Yorkshire. Including Hull, Beverly and all surrounding areas.


Contact info

5.0

Excellent

TrustScore 5 out of 5

434 reviews

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5.0

All reviews

(434)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Comprehensive and Timely

Alistair provided a comprehensive report with no fuss and in good time.

20 November 2024
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Reply from Brusby Surveyors Ltd

Thank you. We were glad to have been able to help you.

Rated 4 out of 5 stars

Survey

Very professional from the first enquiry until the inspection report being emailed.
I would definitely recommend Brusby Surveyors.
The only thing that requires improvement would be a quicker response to emails.

13 November 2024
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Reply from Brusby Surveyors Ltd

Thank you for taking the time to leave a review.

We appreciate all our clients feedback as it helps us maintain our standards. As a small business we do try very hard to respond to all correspondence as soon as we can unfortunately whilst out on surveys or dealing with other clients this may affect the time in replying to emails especially in busy periods.

Most importantly we are pleased that you are happy with the report and overall service we provided.

All the best in your new home.

Rated 5 out of 5 stars

Brilliant, highly recommended

Brilliant. Very in-depth survey covering all salient points with both photos and descriptions. Well worth the money as we’ve known of other companies at the same/similar price but no where near as detailed or thorough. Highly recommended.👍

21 November 2024
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Reply from Brusby Surveyors Ltd

Thank you for taking the time to provide a review. Glad that we could help you.

All the best.

Rated 5 out of 5 stars

Excellent local surveyors!

We were very impressed with Brusby Surveyors! Alistair took great care in his visit to our property, and made detailed notes and photographs. We received our report back shortly after the survey, and Alistair was accomodating in taking a telephone call before the report just to let us know a general overview. We would absolutely use Brusby again and highly recommend them!

20 November 2024
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Reply from Brusby Surveyors Ltd

Thank you for taking the time to provide a review. Glad that we could help you.

All the best.

Rated 5 out of 5 stars

Excellent Service

Excellent Service. Would highly recommend

15 November 2024
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Reply from Brusby Surveyors Ltd

Thank you for taking the time to provide a review. Glad that we could help you.

All the best.

Rated 5 out of 5 stars

Professional, on time and thorough

Responsive professionals, with a meticulous eye for detail. We were impressed by the level of service given, the expertise and professionalism shown, and the thorough and informative nature of the survey report we received.

I would not hesitate to recommend this company to anyone looking to move house - they will do an excellent job.

6 November 2024
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Reply from Brusby Surveyors Ltd

Thank you for taking the time to provide a review. Glad that we could help you.

All the best.

Rated 5 out of 5 stars

Professional and knowledgeable

Alistair gave us a date and was then able to bring the survey forward twice which was a great help to us. The level 2 survey seemed extremely comprehensive and when we contacted Alistair (twice) he was more than happy to discuss at great lenght the report.

4 November 2024
Unprompted review
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Reply from Brusby Surveyors Ltd

Thank you for taking the time to leave a review. Hope you enjoy your new home.

Rated 5 out of 5 stars

Survey

Very thorough and clear without professional jargon, practical, excellent presentation with a very helpful overview and summary. Will also be useful to prioritise maintenance issues when, hopefully, we have moved in.

17 October 2024
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Reply from Brusby Surveyors Ltd

Thank you for taking the time to leave a review. It is much appreciated. We are pleased that we could help you.

Rated 5 out of 5 stars

Good surveyor

price fair, report detail.

3 October 2024
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Reply from Brusby Surveyors Ltd

Thank you for taking the time to leave a review. All the best with your investment

Rated 5 out of 5 stars

Clear information provided about the…

Clear information provided about the process to be undertaken and a full and concise report provided.

19 September 2024
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Reply from Brusby Surveyors Ltd

Thanks for taking the time to leave a review. We are pleased that this was helpful for you

Rated 5 out of 5 stars

Level 2 RICS Survey

This was the second time we have used Brusby Surveyors and received the same thorough and helpful service as before.

5 September 2024
Unprompted review
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Reply from Brusby Surveyors Ltd

Thanks Richard it was a pleasure doing the Level 3 survey for you on such a lovely property. I am glad you found your dream home. All the best.

Rated 5 out of 5 stars

Boundary Line Documentation Redefinition

We used Brusby Surveyors to redefine and redraw the land registry plans and documentation for the movement of a boundary line submission to the Land Registry. Alistair Brusby carried out a site survey and advised on the requirements for a change of this nature in a very proactive and competent manner. The subsequent documentation produced was done in a very timely and professional manner. Thank-you for your support Alistair, we will certainly use your services again.

15 August 2024
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Reply from Brusby Surveyors Ltd

Thank you for leaving a review. Glad that we could help. All the best

Rated 5 out of 5 stars

Very helpful

Very helpful, detailed and friendly service. I would highly recommend.

13 August 2024
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Reply from Brusby Surveyors Ltd

Thanks for taking the time to leave a review. Glad that we cold help you. All the best

Rated 5 out of 5 stars

Highly recommended

My mortgage adviser recommended Brusby Surveyors and following a brief conversation with Alistair the process was absolutely seamless. He contacted the estate agents, make appointments, carried out the survey and after the survey he contacted me via phone to discuss issues which he had found and provided some solutions and advice on what I would need to do. The communication and correspondence form Brusby was fantastic, the report easy to read and follow and the advise on what needs doing has been very helpful. I would hightly recomment Brusby Surveyors.

1 August 2024
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Reply from Brusby Surveyors Ltd

Thank you for taking the time to leave a review. We were very pleased that we could help you.

Rated 5 out of 5 stars

Commercial Property Survey

I recently had the pleasure of working with Alistair at Brusby Associates Chartered Building Surveyors, and I must say that his service was exceptional. Alistair provided an in-depth property survey report on a commercial property, and I was impressed by the level of detail and thoroughness.

One of the report's highlights was the inclusion of photographic evidence of potential problems. This visual documentation greatly enhanced my understanding of the issues and allowed me to make informed decisions regarding the property.

Alistair's expertise and attention to detail were evident throughout the entire process. He was professional, knowledgeable, and responsive to my questions and concerns. His report was comprehensive and well-documented, leaving no stone unturned.

I highly recommend Alistair at Brusby Associates Chartered Building Surveyors for anyone needing a property survey. His in-depth report and use of photographic evidence set him apart from others in the field, and his professionalism and expertise make him a top choice.

9 July 2024
Unprompted review
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Reply from Brusby Surveyors Ltd

Thank you for taking the time and leaving such a detailed review. We really appreciate this and are glad that we were able to help you in purchasing your new business property. All the best for the future.

Rated 5 out of 5 stars

Excellent service

Very friendly Alistair arrived on time, explained exactly what he would do and how. Full survey of a very dilapidated house at a very reasonable price. Report issued quickly; lots of photos and accompanying written explanations and in such a way as will make it easy for a builder to see what's required and quote accordingly. Also recommended potential tradesmen for the jobs, so hopefully won't get "cowboyed". Would definitely use again.

26 June 2024
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Reply from Brusby Surveyors Ltd

Thanks for taking the time to leave a review. We are very pleased to have been of help to you. If you need any further advice please get in touch.

Rated 5 out of 5 stars

Highly recommended

Responded very quickly, communicated to us excellently, provided initial verbal feedback followed by a detailed, well prepared and presented report, supported by numerous clear photographs. Alistair was very personable, informative and professional. Highly recommended.

27 June 2024
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Reply from Brusby Surveyors Ltd

Thank you for taking the time to leave a review. We are pleased that we could help you

Rated 5 out of 5 stars

Alistair is very professional and…

Alistair is very professional and diligent. Would fully recommend for a thorough survey on any property.

26 June 2024
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Reply from Brusby Surveyors Ltd

Thank you for taking the time to leave a review. We are pleased that we could help you. All the best

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