Brusby Surveyors Ltd Reviews 

434
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently highlight the exceptionally detailed and thorough property surveys, noting that the comprehensive reports provide immense peace of mind. People consistently appreciate the clear photographs, well-structured layouts, and practical explanations included in the documentation. Some reviewers were happy with the prompt communication, efficient problem-solving, and flexible scheduling offered throughout the entire process. Consumers also note that staff members are extremely knowledgeable, approachable, and always willing to answer various questions thoroughly. Many individuals state they would very readily recommend these professional surveying services to family and friends.

What people talk about most

Service

Users describe satisfaction with the service, highlighting prompt communication and professional expertise.... See more

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable during property surveys.... See more

User experience

Clients share positive opinions on user experience, highlighting prompt, thorough, and highly detailed... See more

Quality

Reviewers highlight high satisfaction with the quality of the service, noting that reports exceed... See more

Customer service

People report positive experiences with customer service, highlighting informative staff who are easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My initial enquiry with Phillipa was informative, she was able to answer all of my questions about which level of survey i needed and more. Extremely thorough report from Alistair, lots of advice asid... See more

Company replied

Rated 5 out of 5 stars

Very prompt and thorough survey. Compared to the last time we moved house and had a survey done, this was a lot more detailed and had lots of photos included as well to illustrate specific points. C... See more

Company replied

Rated 5 out of 5 stars

I was very pleased with the level 2 home buyers report provided by Alistair. The detail was far and above what i expected it to be for the level of survey I chose which showed things to look out for i... See more

Company replied

Rated 5 out of 5 stars

Alistair Brusby did a visual inspection of my detached house due to my concerns about internal cracking. He was thorough and detailed in his observations and very good at answering questions and conce... See more

Company replied


Company details

  1. Chartered Surveyor
  2. also in
  3. Building consultant
  4. Building Inspector
  5. Home Inspector
  6. Property Surveyor
  7. Surveyor

Written by the company

Chartered Building Surveyors & Chartered Building Engineers. We provide a full range of building surveying services to residential and commercial clients including: The full suite of RICS Survey Reports, Full Building Surveys, Structural Inspections, Specific defect inspection reports, Party Wall Act and Dilapidations throughout East Yorkshire. Including Hull, Beverly and all surrounding areas.


Contact info

5.0

Excellent

TrustScore 5 out of 5

434 reviews

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5.0

All reviews

(434)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

Alistair provided a detailed Level 3…

Alistair provided a detailed Level 3 RICS report on our property, which was incredibly thorough. We had concerns following some work done by a building firm at our home, and Alistair was able to clearly identify the issues, explain the errors made, and advise us on how to put them right. His knowledge and professional approach were faultless. I’ll definitely use his services again when needed.

3 June 2025
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Reply from Brusby Surveyors Ltd

Thank you for your time and leaving a detailed review

Rated 5 out of 5 stars

Excellent Survey

Excellent service- Alistair found a fault I was totally unaware of and saved me a lot of money further down the line.

22 May 2025
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Reply from Brusby Surveyors Ltd

Thanks for taking the time to provide a review. I am glad that we could help you.

Rated 5 out of 5 stars

Professional helpful

Professional helpful, no hesitation in recommending.

20 May 2025
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Reply from Brusby Surveyors Ltd

Thank you for taking the time to leave a review we are glad that we could help you.

Rated 5 out of 5 stars

Very helpful and knowledgeable

Alistair was very helpful and knowledgeable.
I needed help with a property in Hull. He is clearly an 'expert' in his field and having struggled to get the right help elsewhere, he immediately knew what I was asking and helped quickly.

5 May 2025
Unprompted review
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Reply from Brusby Surveyors Ltd

Thank you for taking the time to leave a review we are glad that we could help you.

Rated 5 out of 5 stars

Returning Customer

This is the second time I have used Brusby Surveyors. Alistair's report was thorough and informative. I found him easy to talk to and I trust his advice. A great job!

2 April 2025
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Reply from Brusby Surveyors Ltd

Thank you for taking the time and leaving a review. It was a pleasure helping you find your new home. All the best

Rated 5 out of 5 stars

Recommended

Thanks for an accurate, & prompt reporting. This, and the personable service, would make us feel comfortable to refer & recommend Brusby Surveyors Ltd to others.

26 March 2025
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Reply from Brusby Surveyors Ltd

Thanks for taking the time to leave a review it was a pleasure to help

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient, very detailed survey with plenty of clear photos
Would definitely recommend

28 March 2025
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Reply from Brusby Surveyors Ltd

Thank you for taking the time to leave a review we are glad that we could help you.

Rated 5 out of 5 stars

Absolutely brilliant

I can't thank Alistair enough. Very professional and approachable. Always goes above and beyond and will always try to help you.

20 March 2025
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Reply from Brusby Surveyors Ltd

Thank you for taking the time to leave a review we are glad that we could help you.

Rated 5 out of 5 stars

Very professional and approachable

Very professional and approachable. Very clear and precise report and very well presented. Highly recommended!

21 March 2025
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Reply from Brusby Surveyors Ltd

Thank you for taking the time to leave a review we are glad that we could help you.

Rated 5 out of 5 stars

Professional and thorough

Alistair was very professional and thorough.
We needed a quick turnaround after requesting the survey due to the nature of the house purchase which Alistair managed to fit in.
Following the survey we had a short call where Alistair advised of his initial findings ahead of the report being published which was delivered within the promised time scale.
His advice and knowledge has been greatly received and we wouldn't hesitate to use Brusby again

11 March 2025
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Reply from Brusby Surveyors Ltd

Thank you for taking the time to leave a review. We are very pleased that we could help you. All the best for the future.

Rated 5 out of 5 stars

Highly recommend!!! If I could give more stars I would!

Highly recommend!!!
Alistair has helped us with a problem that has been ongoing for years (subsidence to my property due to tree roots) he has carried out a full comprehensive survey which has included everything I need and more. His professionalism, understanding and knowledge in his field are undoubtedly the best I have ever encountered.
His 30+ page report on the issue has made it perfectly clear what has to be done to resolve my issue.
Well done to Brusby’s! And I wouldn’t ever consider using anyone else.

14 March 2025
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Reply from Brusby Surveyors Ltd

Thank you for taking the time to leave a review. It was a pleasure to be able to help you. We wish you all the best in the future and the outcome.

Rated 5 out of 5 stars

Brilliant service

Brilliant service
Great communication

25 February 2025
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Reply from Brusby Surveyors Ltd

Thank you for taking the time and sharing your experience. All the best

Rated 5 out of 5 stars

Used Alistair multiple times and cannot…

Used Alistair multiple times and cannot recommend him highly enough. He’s very thorough, professional, clear in his finding. Explains everything in a way you understand so can make clear choices from and above everything else you feel secured in the final decision you make.

18 February 2025
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Reply from Brusby Surveyors Ltd

Thanks for coming back to us and taking the time in leaving a review. Glad that we could help again. All the best

Rated 5 out of 5 stars

Excellent, Thorough Service, Detailed Report

Alistair called me after the survey to provide a summary of the findings, which I really appreciated. The comprehensive report was incredibly detailed and well-structured, with extensive photographic documentation that made the insights clear and easy to understand. A highly professional and thorough service.

27 January 2025
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Reply from Brusby Surveyors Ltd

Thank you for taking the entire time to leave your feedback. Glad that we could help you.

Rated 5 out of 5 stars

Very thorough inspection and report

Very thorough inspection and report. Alistair has been most professional and helpful to deal with. We would highly recommend and would engage him for any future requirements.

7 February 2025
Unprompted review
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Reply from Brusby Surveyors Ltd

Thank you for taking the time and leaving a review. Glad that we could help you.

Rated 5 out of 5 stars

Fantastic service from Alistair.

Fantastic service from Alistair.
We had a small boundary issue which was easily and professionally resolved.
Highly recommended!

19 December 2024
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Reply from Brusby Surveyors Ltd

Thank you for leaving your feedback. Glad that we could be of help. All the best.

Rated 5 out of 5 stars

Very efficient service

Mr Brusby carried out a very thorough survey on my property, and gave me a detailed account of what he had done answered any questions I had.At a later date he provided a compehensive witten report.
I was pleased with the service he provided

25 November 2024
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Reply from Brusby Surveyors Ltd

Thank you for taking the time to provide a review. We are glad to have been of help.

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