I am sharing my experience to warn…
I am sharing my experience to warn other business owners about the renewal notices sent by this company.
I received a physical letter that, in my opinion, was designed to mimic an official government notice from ASIC. It was formatted as a "Notice of Renewal," which led me to believe I was paying a mandatory government fee. I later discovered this is a third-party service charging a significant markup over the official government price.
The Interaction:
Immediately after paying, I realized the mistake and contacted the company to request a cancellation. I was informed that a refund would not be issued due to their Terms and Conditions, despite no service having been performed yet.
The correspondence from their support team became quite aggressive. I was told that if I attempted to dispute the payment with my bank by lying (of course, I wouldn't lie), they would initiate a "police investigation" and they characterized my request as "criminal activity." I found these intimidation tactics to be highly unprofessional and distressing.
The Outcome:
I proceeded to dispute the transaction with my bank for "Service Misrepresented." After reviewing the case and my communication with the company, the bank successfully reversed the transaction.




