BSM Entertainment Reviews 3

TrustScore 3.5 out of 5

3.5

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Company details

  1. Mobile Disco
  2. DJ
  3. Entertainer
  4. Film and Video Producer
  5. Photography Service
  6. Wedding Photographer

Written by the company

BSM Entertainment Ltd. is a family run mobile disco, photography and videography company based in Stoke On Trent for Staffordshire and surrounding areas. It was set up and is being run by Ben Scott Mortimer.


Contact info

3.5

Average

TrustScore 3.5 out of 5

3 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

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Rated 1 out of 5 stars

Avoid for photography

He complained about me wanting different songs in me first dance song when most brides these day surprise their familys by doibg 1 song then it changes and mixes to the dance . He will refuse to edit photos if your unhappy and if you say your unhappy you don't get a professional response back.i asked for new edits and he put in a message how dare you criticise my edits . He said how dare I insult his editing instead of just saying he's edited wrong and redoing. He says one thing on his email and another on his page. He will then blast your name on his main page but not let you stick up for your self or show his work on their. My friends tried to post saying my edits were bad and he blocked and deleted their comments too. He said to stop paying due to my partner being ill then threw it in my face after the wedding saying he wants the full amount back. Please don't let this happen to youm he doesn’t use copyright and doesn't use raw his words on a email. My wedding was Oct 2022 but the date below wouldn't let me go that far back. He said he's been to ill do edits yet my wedding was a good 7 months to a year before he was ill and should of been edited and completed within a few weeks not July 7 months after then to get pictures that are dark. Please Read Ben's review below mine he's showing that he gets fed up of brides asking for different songs on their big day . He has no patience and I had 3 years pay my wedding off was through covid and he was happy to let me pay in installments and I said I would pay the remainder the next year in full . He changed his mind about me paying cause my partner was terminal . What normal photographer would just say ye have the wedding on me ? They'd say find someone else do it if they were not getting paid so his response doesn't make sense as its untrue. As for sharing confidential information now about what I discussed with him can he be trusted for your big day? He said he was going send edits back in July 2022 when he was well and never did just sent albums which I asked if edited as I thought they looked dark and he said they were. I've sent images to other photographers who have said the images are blurry and out of focus and he's either 1 shot in the wrong setting or 2 has a cheap camera . Also he wasn't happy to edit like he's saying he wanted back track and charge me for the edited versions in my photo book which should of been edited 🤔 anyway

5 October 2023
Unprompted review
Rated 5 out of 5 stars

Best out there!

Well what can I say! I have used Ben for both DJ and photography and I cannot recommend him enough!
He is the most genuine and professional guy! The pictures and videography are amazing literally made the day the most stress free day I could have imagined! Nothing was too much trouble he went above and beyond!
As a DJ he is fantastic great set choice asked what music we wanted anything we wanted he played! Ben is amazing at what he does I wouldn’t go anywhere else!
Thank you so much

12 August 2023
Unprompted review
BSM Entertainment logo

Reply from BSM Entertainment

Thank you so much for your extremely kind words 😊😊😊

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