BTB Surveyors Reviews 

122
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Still awaiting my survey report which is over a week later than the maximum given timeframe of 7 working days post survey. Having to chase every day simply for an update with little to no response eac... See more

Rated 5 out of 5 stars

We had a level 3 survey undertaken for a 200 year old semi detached property in Kirk Ireton, which was worth its weight in gold, as it identified over £40k of work that needed urgent attention. The... See more

Company replied

Rated 5 out of 5 stars

We have had two full level 3 surveys from BTB and they have been fabulous both times. They have gone above and beyond both times. Such a professional service. Marisa is just wonderful. And we even got... See more

Rated 5 out of 5 stars

Fantastic service - quick and efficient Within 10 minutes they had contacted my estate agent and agreed a date to do the survey. Survey report came back equally as quick and was incredibly de... See more

Company details

  1. Chartered Surveyor

Written by the company

BTB Surveyors is a reputable and professional chartered surveying company offering services nationwide to meet the needs of clients. We specialise in providing RICS Home Surveys at Level 2 and 3, offering comprehensive property assessments that empower clients with the knowledge they need to make informed decisions about their properties.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

122 reviews

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4.4

All reviews

(122)

32 reviews in the last 12 months

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Rated 5 out of 5 stars

Btb sets the gold standard

Btb sets the gold standard for home survey reports. I can't express enough how grateful I am for Marisa and Michael Booth's outstanding support throughout the home survey process with Btb. Their friendliness and willingness to address any queries made the experience truly delightful. Their team showcased unmatched expertise, ensuring a thorough analysis of every aspect. The detailed and easy-to-understand reports provided valuable insights, making the entire experience with Btb not just efficient but genuinely enlightening. If you want a reliable and top-tier home survey report, Btb is the company to trust. A solid 5-star review for an exceptional team and service!

Maq.Hussain

4 March 2024
Unprompted review
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Reply from BTB Surveyors

Thank you for this positive review Maqbool. I'm really pleased you found the experience truly delightful and the report was easy to understand. We really do appreciate this! Many thanks and all the best in your new home, Marisa.

Rated 5 out of 5 stars

Smooth experience and great customer service

We were very impressed with the service we received from BTB. Marisa is friendly and responsive, the online booking system is easy to use, the example report provided beforehand was useful and the final report was very comprehensive and useful. Thank you!

4 March 2024
Unprompted review
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Reply from BTB Surveyors

Thanks Tor! We really appreciate the feedback and wish you all the best in your new home, Marisa

Rated 5 out of 5 stars

Excellent all round.

23 February 2024
Unprompted review
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Reply from BTB Surveyors

Thank you Lorraine! We really appreciate the positive feedback and hope you will be very happy in your new home.

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Marisa and the team did a great job of looking after me. Would highly recommend.

1 March 2024
Unprompted review
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Reply from BTB Surveyors

Thank you for the positive feedback Albert!

Rated 5 out of 5 stars

An excellent service

An excellent service from both Marissa and Mike. I felt that they had my best interests as their priority. Mike phoned with his findings and advice and a very comprehensive and easy to read/understand report followed.

26 January 2024
Unprompted review
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Reply from BTB Surveyors

We really appreciate this positive feedback Dawn, thank you! I shall pass the feedback on to Mike. Many thanks Marisa

Rated 5 out of 5 stars

Super efficient service

Super efficient service , Marisa was excellent and followed through on all promises in terms of timelines and commitments - she was a pleasure to deal with . The quality of the surveyors report was excellent and detailed as well as being delivered in time . I would highly recommend BTB surveyors

5 February 2024
Unprompted review
Rated 5 out of 5 stars

The Level 3 report was very thorough…

The Level 3 report was very thorough and delivered on time. After the solicitors had carried out the searches, I went back to the surveyor to clarify a few things and they responded immediately with the relevant information. I mistakenly paid more than what was quoted and they immediately pointed this out to me and refunded the extra money. Very positive experience and would highly recommend BTB Surveyors.

2 January 2024
Unprompted review
Rated 5 out of 5 stars

Really prompt and thorough report

I was interested in buying an auction property so had a very limited timeframe. I called and explained this to Mike, he was great! Fitted our survey in and came out really quickly.
He called me and verbally went through the notes he had made on the property and also gave me an idea of repair cost for each fault found. He then followed this up with a really comprehensive report, Thanks very much Mike.

11 December 2023
Unprompted review
Rated 5 out of 5 stars

I have been extremely impressed with…

I have been extremely impressed with BTB Surveyors as they handled everything from start to finish. Extremely detailed report, expectations, valuations and the added fact that they can still respond to you out of hours for any questions that you may have and a dedicated telephone number. Well done guys and i will continue to recommend you to anyone wanting a level 3 report.

14 December 2023
Unprompted review
Rated 5 out of 5 stars

An efficient, helpful, and useful survey

We were impressed by the following: the thoroughness of the survey; the willingness of the surveyor, Michael Booth, to discuss the contents with us; the provision of extremely helpful advice.

24 November 2023
Unprompted review
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Reply from BTB Surveyors

Hi Janet,

The positive feedback is appreciated and we are glad that you had a thorough service from Michael. We shall pass on the positive feedback to him.

Many thanks,
BTB Surveyors

Rated 5 out of 5 stars

The surveyor has extensively checked…

The surveyor has extensively checked the property and made detailed report. Price was good too.

27 October 2023
Unprompted review
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Reply from BTB Surveyors

Hi Matthew,

We appreciate the positive feedback and are glad that you had a good quality detailed survey at a price that you felt was good. We appreciate your business.

Many thanks,
BTB Surveyors

Rated 5 out of 5 stars

No hesitation in recommending

Extremely efficient communication and quick turn around and publication of report. This company is professional and stick to their word. Thank you.

17 November 2023
Unprompted review
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Reply from BTB Surveyors

Hi Sanj,

We appreciate the positive feedback, and are glad that we managed to produce a good quality service for you.

Many thanks,
BTB Surveyors

Rated 5 out of 5 stars

BTB surveyors provided an amazing…

BTB surveyors provided an amazing service and allowed us to purchase our family home with confidence. Definitely would recommend.

15 November 2023
Unprompted review
BTB Surveyors logo

Reply from BTB Surveyors

Hi Jacob,

The positive feedback is appreciated.

Many thanks,
BTB Surveyors

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