Total scam-conned my father into giving them $30,000 then called and said they had inside information from ‘the head of risk management’ that Wallstreet was going to crash so they wanted another $20,0... See more
Company replied
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See what reviewers are saying
Hard sell scammers. I spent time on the phone with the call Center person who directed me to a website that is superficial at best. When told I don’t pay tax on any trades clearing under US$100,000 I... See more
Company replied
I can’t say enough good things about BTC crest. They’re an amazing broker with a fantastic platform that makes trading so easy. Their withdrawal process is also very efficient, and I’ve never had any... See more
Company replied
Total scam. Only request you to deposit large amounts and will maybe payout on small amounts to convince you to deposit more. They won't refund or process large withdrawals. Can't belive they've been... See more
Company replied
Company details
Written by the company
BTC Crest is a leading online international trading company that provides traders with a cutting-edge trading platform to trade and other financial instruments across global markets. Our company is committed to providing our clients with the best possible trading experience, whether they are experienced traders or beginners. At BTC Crest we understand the importance of offering our clients a secure and reliable trading environment. Therefore, our trading platform is built with state-of-the-art technology, providing our clients with real-time access to market data and trading tools. We also use advanced encryption protocols to protect our clients' sensitive information and funds. Our team of experienced professionals possesses in-depth knowledge of the Cryptocurrency market and is dedicated to provide our clients with expert guidance and advice to make informed trading decisions. We offer a range of trading tools, including technical analysis, market news, and educational resources to help traders improve their trading skills.
Contact info
25 Canada Square, E14 5LQ, London, United Kingdom
- support@btccrest.com
- btccrest.com
You should know
1.6
Bad
93 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I'm impressed with this platform
I'm impressed with this platform. Their customer support is helpful, and they've always been quick to address any issues I've had. Trading with BTCCrest has been a smooth and enjoyable experience overall.
25 September 2023
Reply from BTC Crest
Hello Alton,
Thank you so much for your kind words! We're thrilled to hear about your positive experience with our service. Your feedback encourages us to keep delivering top-notch service.
Kind regards,
Avoid at all cost!! Scammers
These guys are professional scammers, avoid at all cost. Well trained and know exactly how to steal your money without you realising, and by the time you do.. your money is all gone! I've reported them to the police, don't be a victim.
7 September 2023
Unprompted review
Reply from BTC Crest
Hello Mayz,
We value customer feedback and are sorry to hear about your experience. However, our system couldn't locate your account based on the name provided.
To assist you further and resolve any issues you may have encountered, could you please provide us with additional details such as your full name used for registration on our platform, email or account number? This will enable us to investigate the matter thoroughly and work towards a satisfactory resolution.
We are committed to ensuring the best possible service for our customers, and we appreciate your cooperation in helping us address your concerns.
Best regards,
This company is a complete scam
This company is a complete scam. Avoid at all cost!
My account manager (Leo) would hound me to put money into my portfolio. This is not the only problem, I could not withdraw my money. I tried several times and I would always be blocked. Then Leo would be in a meeting for couple of hours and then an unauthorized trade would appear on my account. Wiping out all my profit and a large chunk of my capital. Leo then says add more money into your account and upgrade your account so you can get a risk free trade. I did this and when I was in profit again another unauthorised trade would be executed without my permission. This is their plan all along, to get you to upgrade your account by putting in more money with no intention to allow you to withdraw your money.
18 August 2023
Unprompted review
Reply from BTC Crest
Hello Abdul,
We value feedback from our customers and we're sorry to hear about your experience. However, we couldn't locate your account in our system based on the name provided.
To assist you further and resolve any issues you may have encountered, could you please provide us with additional details such as your full name used for registration on our platform, email or account number? This will enable us to investigate the matter thoroughly and work towards a satisfactory resolution.
We are committed to ensuring the best possible service for our customers, and we appreciate your cooperation in helping us address your concerns.
Best regards
Hard sell scammers.
Hard sell scammers.
I spent time on the phone with the call Center person who directed me to a website that is superficial at best. When told I don’t pay tax on any trades clearing under US$100,000 I asked to which government do I pay tax to if earnings are over this amount the call centre refused to answer. This is a hard sell scam trying to relieve you of US$250
20 September 2023
Unprompted review
Reply from BTC Crest
Hello James,
We value feedback from our customers and we're sorry to hear about your experience. However, we couldn't locate your account in our system based on the name provided.
To assist you further and resolve any issues you may have encountered, could you please provide us with additional details such as your full name used for registration on our platform, email or account number? This will enable us to investigate the matter thoroughly and work towards a satisfactory resolution.
We are committed to ensuring the best possible service for our customers, and we appreciate your cooperation in helping us address your concerns.
Best regards,
I’m satisfied with this broker
I’m satisfied with this broker. The platform is user-friendly and the live support guy was able to do my account verification very fast.
6 September 2023
Reply from BTC Crest
Hello Frank,
Thank you so much for your kind words! We're thrilled to hear about your positive experience with our service. Your feedback encourages us to keep delivering top-notch service.
Kind regards,
BTC Crest offers competitive spreads…
BTC Crest offers competitive spreads and their deposit and withdrawal process is quick and easy for me
5 September 2023
Reply from BTC Crest
Hello Nick
We're glad to have met your expectations!
Thank you for taking the time to share your positive experience.
Your satisfaction is our priority, and we're here whenever you need us.
Sincerely,
SCAM ALERT SCAM ALERT SCAM ALERT
SCAM ALERT SCAM ALERT SCAM ALERT
BTC CREST IS A SCAM, If you see any good reviews here know it is one of them, I have done my investigation properly. I am generally very careful when doing anything online because of the vast number of fake and online frauds going on. So I got a call from a man with a deep African accent and he said his name was Dave Black, (mind you I am African Living in Ireland) I know how my fellow Africans sound and what their names are, he is definitely a fraud). Then he sent me an email that looked very unprofessional with a link to make payment while I was on the phone with him, that was when i ended the call. 30 minutes late a lady called me with another UK number, she said her name was Miray Smith but she sounded very very Asian, and even the Asian accent can't hide. She was trying to convince me to make a payment of 250$ just like the man before. I told her I needed time to research this company BTC Crest in other to know how legit they are. So i asked her for BTC Crest company registration number which she did not provide and gave me some excuse. i knew already this was fraud i checked their website it has no company registration number, The 'Address' Miray Smith provided is an address for other businesses and they are not listed on the property. In fact, no one knows them or has ever heard of them. These guys are scams AND THEY WILL GO EXTRA MILES TO EXTORD MOENY FROM PEOPLE. DO NOT TRADE WITH THEM. TAKE YOUR TIME AND RESEARCH DETAIL AS THEY ARE HUNDREDS OF THESE FRUAD STARS ONLINE. BTC Crest is a big SCAM.
5 September 2023
Unprompted review
Reply from BTC Crest
Hello Ndze,
We value feedback from our customers and we're sorry to hear about your experience. However, we couldn't locate your account in our system based on the name provided.
To assist you further and resolve any issues you may have encountered, could you please provide us with additional details such as your full name used for registration on our platform, email or account number? This will enable us to investigate the matter thoroughly and work towards a satisfactory resolution.
We are committed to ensuring the best possible service for our customers, and we appreciate your cooperation in helping us address your concerns.
Best regards
Scam
It's a scam crypto exchange site misusing and qouting celebrities - do not give them any information.
30 August 2023
Unprompted review
Reply from BTC Crest
Hello Simon,
We value feedback from our customers and we're sorry to hear about your experience. However, we couldn't locate your account in our system based on the name provided.
To assist you further and resolve any issues you may have encountered, could you please provide us with additional details such as your full name used for registration on our platform, email or account number? This will enable us to investigate the matter thoroughly and work towards a satisfactory resolution.
We are committed to ensuring the best possible service for our customers, and we appreciate your cooperation in helping us address your concerns.
Best regards
BTC Crest is a fake company - They keep harassing me
BTC Crest is a fake company. They keep harassing me with telephone calls - wanting me to write a positive review. They even call with dutch cellphone numbers and when I call back this person hasn't got a clue. The telephone numbers in the BTC Crest website are not available. Don't do it!! I've blocked several London-numbers but they keep trying. It's a SCAM!!!!!
29 August 2023
Unprompted review
Reply from BTC Crest
Hello Hans,
We value feedback from our customers and we're sorry to hear about your experience. However, we couldn't locate your account in our system based on the name provided.
To assist you further and resolve any issues you may have encountered, could you please provide us with additional details such as your full name used for registration on our platform, email or account number? This will enable us to investigate the matter thoroughly and work towards a satisfactory resolution.
We are committed to ensuring the best possible service for our customers, and we appreciate your cooperation in helping us address your concerns.
Best regards
Reply from BTC Crest
Hello Kabir,
We value feedback from our customers and we're sorry to hear about your experience. However, we couldn't locate your account in our system based on the initials provided.
To assist you further and resolve any issues you may have encountered, could you please provide us with additional details such as your full name, account number, or email address? This will enable us to investigate the matter thoroughly and work towards a satisfactory resolution.
We are committed to ensuring the best possible service for our customers, and we appreciate your cooperation in helping us address your concerns.
Best regards
Reply from BTC Crest
Hello,
We value feedback from our customers and we're sorry to hear about your experience. However, we couldn't locate your account in our system based on the initials provided.
To assist you further and resolve any issues you may have encountered, could you please provide us with additional details such as your full name, account number, or email address? This will enable us to investigate the matter thoroughly and work towards a satisfactory resolution.
We are committed to ensuring the best possible service for our customers, and we appreciate your cooperation in helping us address your concerns.
I have been trading with Btc Crest for…
I have been trading with Btc Crest for a few months now and I must say that I am very impressed with their platform.
14 August 2023
Reply from BTC Crest
Hello Earnest,
We're glad to have met your expectations!
Thank you for taking the time to share your positive experience.
Your satisfaction is our priority, and we're here whenever you need us.
Sincerely,
I can’t say enough good things about…
I can’t say enough good things about BTC crest. They’re an amazing broker with a fantastic platform that makes trading so easy. Their withdrawal process is also very efficient, and I’ve never had any issues receiving my money.
8 July 2023
Reply from BTC Crest
Hello Eric,
Thank you for choosing our service and leaving such a positive review!
Your feedback motivates us to continuously improve and deliver outstanding experiences. We're here for you anytime you need assistance.
Best regards,
I'm impressed with btccrest fast…
I'm impressed with btccrest fast execution and reliable trading platform. Their attention to detail is second to none.
8 July 2023
Reply from BTC Crest
Hello Douglas,
We're glad to have met your expectations!
Thank you for taking the time to share your positive experience.
Your satisfaction is our priority, and we're here whenever you need us.
Sincerely,
This trading platform offer competitive…
This trading platform offer competitive spreads and a wide range of trading instruments and thats what I like most about them.
7 July 2023
Reply from BTC Crest
Hello Philip,
We're overjoyed to receive your positive feedback! Our team strives to provide exceptional service, and it's rewarding to know that we hit the mark.
We appreciate your support.
Best regards,
BTC Crest is easy to navigate and their…
BTC Crest is easy to navigate and their customer service team is top-notch. They are always available to answer any questions I love that their deposit and withdrawal process is quick and simple.
8 July 2023
Reply from BTC Crest
Hello Robert,
Thank you so much for your kind words! We're thrilled to hear about your positive experience with our service. Your feedback encourages us to keep delivering top-notch service.
Kind regards,
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