Bubblegum Reviews 265

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 4 out of 5 stars

Price was the lowest, even lower than Budget Direct, but yet comprehensive enough to cover what's necessary. Agent needs to be more prompt in responding though, as have to write reminder emails to res... See more

Company replied

Rated 4 out of 5 stars

Before purchase, response to queries was excellent and fast. However, after purchase when I enquire about the complimentary car servicing vouchers that was promised but not sent to me, there is no r... See more

Company replied

Rated 5 out of 5 stars

Price is competitive; saved couple of hundred $. Just need a little DIY to complete the online purchase. My previous insurer will usually call me & we finalise it over the phone. The customer service... See more

Company replied

Rated 5 out of 5 stars

The insurance agent messaged immediately to take care of problems and to answer questions. Their customer service is excellent. I think it is the cheapest car insurance in Singapore. I compared with... See more

Company replied

Company details

  1. Insurance broker
  2. Insurance agency

Written by the company

Your single hub for all your insurance need. Keep life’s unexpected financial woes from ballooning with the Bubblegum Term Life Insurance. Affordable and comprehensive, you get peace of mind and wrapped in a bubble of coverage for death, terminal illness as well as total and permanent disability.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

265 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Easy to access and very fast to buy and…

Easy to access and very fast to buy and approved Travel Insurance. Excellent online apps. ThumbsUp!

11 October 2023
Bubblegum logo

Reply from Bubblegum

Hi Bryan Tan,

We’re really grateful and appreciate you taking the time to share your rating with us. This encourages us, and we will strive to provide you with better service in the future.

Regards,
Bubblegum Customer Support

Rated 5 out of 5 stars

Simple procedure Easy procedure and straightforward…

Simple procedure and straightforward instruction. Very clear.

30 September 2023
Bubblegum logo

Reply from Bubblegum

Hi Karunanethy,

Thank you for giving us a 5-star review. We are happy to have met your expectations. Please reach out to us if you need further assistance. We are here to help.

Regards,
Bubblegum Customer Support

Rated 5 out of 5 stars

So far so good.

Easy getting questions answered and extremely cost effective. Can’t tell if claims are good and hopefully dun have to

3 October 2023
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Reply from Bubblegum

Hi Jennie L.,

Thank you for giving us a 5-star review. We are happy to have met your expectations. Please reach out to us if you need further assistance. We are here to help.

Regards,
Bubblegum Customer Support

Rated 4 out of 5 stars

Seems ok and reliable

Seems ok and reliable. Have not made any claims yet

2 October 2023
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Reply from Bubblegum

Hi Tsx,

We’re really grateful and appreciate you taking the time to share your rating with us. This encourages us, and we will strive to provide you with better service in the future.

Regards,
Bubblegum Customer Support

Rated 4 out of 5 stars

Easy n fuss-free to purchase

Easy n fuss-free to purchase. Very good premium as compared to other automotive insurance companies. Can pay road tax very soon after policy is purchased. If

6 October 2023
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Reply from Bubblegum

Hi Yeo HK,

Thank you for your 4-star review and your valuable feedback. This encourages us, and we will strive to provide you with better service in the future. Once again, thank you for choosing Bubblegum!

Regards,
Bubblegum Customer Support

Rated 5 out of 5 stars

The application process

The application was smooth and the sequence was clear and fast.

2 October 2023
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Reply from Bubblegum

Hi Nadarajan,

Thank you for giving us a 5-star review. We are happy to have met your expectations.

Regards,
Bubblegum Customer Support

Rated 5 out of 5 stars

The application process is easy and the…

The application process is easy and the agent (Ken) is responsive and taking time to explain and answer my questions to clarify my doubts.

30 September 2023
Bubblegum logo

Reply from Bubblegum

Hi,

Thank you for giving us a 5-star review. We are happy to have met your expectations.

Regards,
Bubblegum Customer Support

Rated 5 out of 5 stars

Capable & efficient customer services &…

Capable & efficient customer services & very fast response.

28 September 2023
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Reply from Bubblegum

Hi SM Chua,

Thank you for giving us a 5-star review. We are happy to have met your expectations.

Regards,
Bubblegum Customer Support

Rated 4 out of 5 stars

good service

15 September 2023
Bubblegum logo

Reply from Bubblegum

Hi,

We’re really grateful and appreciate you taking the time to share your rating with us. We are working hard on this, and we hope to provide you with a better experience in the future.

Please reach out to us if you need any help. We are here to help.

Regards,
Bubblegum Customer Support

Rated 4 out of 5 stars

No one replied to me efeedback form…

No one replied to me efeedback form enquiry, luckily the whatsapp mode was active.

16 September 2023
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Reply from Bubblegum

Hi,

Thank you for bringing this to our attention, and we regret hearing about your unpleasant experience with us.
Our relevant team is currently looking into the issue, and we’re glad that we’re able to assist you on WhatsApp.
Please feel free to send an email to support@bubblegum.co or WhatsApp us with any further comments, concerns, or suggestions you wish to share, as we will strive to provide you with better service in the future.

Regards,
Bubblegum Customer Support

Rated 5 out of 5 stars

Hassle free

Hassle free. Affordable

13 September 2023
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Reply from Bubblegum

Hi,

Thank you for giving us a 5-star review. We are happy to have met your expectations.

Regards,
Bubblegum Customer Support

Rated 5 out of 5 stars

Value for money

Value for money . Platform is user friendly.

6 September 2023
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Reply from Bubblegum

Hi Victor Lee,

Thank you for giving us a 5-star review. We are happy to have met your expectations.

Regards,
Bubblegum Customer Support

Rated 5 out of 5 stars

Thanks for providing us with another…

Thanks for providing us with another option for taking up the car insurance. The price quoted is attractive and the package is value for money.

9 September 2023
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Reply from Bubblegum

Hi ROHIM/BADSHA,

Thank you for giving us a 5-star review. We are happy to have met your expectations.

Regards,
Bubblegum Customer Support

Rated 4 out of 5 stars

The offer is clearly stated and include…

The offer is clearly stated and include what is require.

10 September 2023
Bubblegum logo

Reply from Bubblegum

Hi Customer,

We’re really grateful and appreciate you taking the time to share your rating with us. This encourages us, and we will strive to provide you with better service in the future.

Regards,
Bubblegum Customer Support

Rated 1 out of 5 stars

Misleading info on website

The info quoted on the website is wrong, ie. Comprehensive plan include Any workshop, but in the actual quotation, this is a further addition. Its a clear misled of information!

8 September 2023
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Reply from Bubblegum

Hi Customer,

Thanks for your feedback. We’re sorry your experience didn’t match your expectations. We hope to do better in the future.
Our relevant team already looking into your issue. Feel free to reach out to us if you need any assistance in the meantime.
Thank you for your patience and understanding.

Regards,
Bubblegum Customer Support

Rated 1 out of 5 stars

My wallet was stolen in Korea right…

My wallet was stolen in Korea right before I check in to Korea airport flight. Cannot claim anything, asked to file police report in Korea is too late...

Claim it does not cover lost of personnel stuff

23 September 2022
Unprompted review
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Reply from Bubblegum

Hi Rohaidee Mohamed,

Thank you for sharing your thoughts with us. We regret hearing about your unpleasant experience with us. Please send an email to support@bubblegum.co and we can assist you by checking with our relevant team. Thank you.

Regards,
Bubblegum Customer Support

Rated 5 out of 5 stars

Most of the area

5 September 2023
Bubblegum logo

Reply from Bubblegum

Hi Michael Seet,

Thank you for giving us a 5-star review. We are happy to have met your expectations.

Regards,
Bubblegum Customer Support

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