Bubblegum Reviews 265

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 4 out of 5 stars

Price was the lowest, even lower than Budget Direct, but yet comprehensive enough to cover what's necessary. Agent needs to be more prompt in responding though, as have to write reminder emails to res... See more

Company replied

Rated 4 out of 5 stars

Before purchase, response to queries was excellent and fast. However, after purchase when I enquire about the complimentary car servicing vouchers that was promised but not sent to me, there is no r... See more

Company replied

Rated 5 out of 5 stars

Price is competitive; saved couple of hundred $. Just need a little DIY to complete the online purchase. My previous insurer will usually call me & we finalise it over the phone. The customer service... See more

Company replied

Rated 5 out of 5 stars

The insurance agent messaged immediately to take care of problems and to answer questions. Their customer service is excellent. I think it is the cheapest car insurance in Singapore. I compared with... See more

Company replied

Company details

  1. Insurance broker
  2. Insurance agency

Written by the company

Your single hub for all your insurance need. Keep life’s unexpected financial woes from ballooning with the Bubblegum Term Life Insurance. Affordable and comprehensive, you get peace of mind and wrapped in a bubble of coverage for death, terminal illness as well as total and permanent disability.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

265 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Quote come in very fast and very…

Quote come in very fast and very affordable. Got a dood deal with 15% discount and servicing package. To me it's great value.

30 August 2023
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Reply from Bubblegum

Hi Kong,

Thank you for giving us a 5-star review. We are happy to have met your expectations.

Regards,
Bubblegum Customer Support

Rated 5 out of 5 stars

Car Insurance

Simple, easy and straight forward.

25 August 2023
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Reply from Bubblegum

Hi Choo Alvin,

Thank you for giving us a 5-star review. We are happy to have met your expectations.

Regards,
Bubblegum Customer Support

Rated 4 out of 5 stars

Singpass automation didn't work

Singpass automation didn't work, error on bubblegum policy not allowing comma, but the data is retrieved from singpass and bubblegum webpage doesn't allow editing. wrote in to technical support but with no resolution, in the end was instructed to manually key in all the chassis numbers, issue date, models and many more etc that requires some info digging manually. but overall, the deal is worth the effort.

30 August 2023
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Reply from Bubblegum

Hi NEPG Customer,

We’re really grateful and appreciate you taking the time to share your rating with us. This encourages us, and we will strive to provide you with better service in the future.

Regards,
Bubblegum Customer Support

Rated 5 out of 5 stars

great value insurance

22 August 2023
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Reply from Bubblegum

Hi SF,

Thank you for giving us a 5-star review. We are happy to have met your expectations.

Regards,
Bubblegum Customer Support

Rated 5 out of 5 stars

The best platform I have seen for year…

The best platform I have seen for year as a professional myself too.

Immediately I get the price within clicks and its clean and simple unlike others who hides and have many T&Cs.

29 August 2023
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Reply from Bubblegum

Hi Lexus,

Thank you for giving us a 5-star review. We are happy to have met your expectations.

Regards,
Bubblegum Customer Support

Rated 1 out of 5 stars

Not recommended

Yes it is cheaper, but policy terms are onerous. No coverage for basic medical expenses for illness upon returning from trip. Claims process is also very long drawn.

1 April 2023
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Reply from Bubblegum

Hi JM,

Thank you for sharing your thoughts with us. We regret hearing about your unpleasant experience with us. Please send an email to support@bubblegum.co and we can assist you by checking with our relevant team. Thank you.

Regards,
Bubblegum Customer Support

Rated 3 out of 5 stars

I had difficulty trying to speak to…

I had difficulty trying to speak to some human being because there was a technical glitch on your website where I could not continue to proceed purchasing my car insurance beyond entry of licence particulars.

21 August 2023
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Reply from Bubblegum

Hi Harry Pang,

We’re really grateful and appreciate you taking the time to share your feedback with us. This encourages us, and we will strive to provide you with better service in the future. Noted that our car specialist has reached out to you, and we are glad that your issues have been resolved. Please feel free to reach out to us if you need any help in the future.

Regards,
Bubblegum Customer Support

Rated 5 out of 5 stars

Very easy to purchase

Very easy to purchase, the online system is smooth, easy to use & seemless

15 August 2023
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Reply from Bubblegum

Hi Murni Binti Abbas,

Thank you for giving us a 5-star review. We are happy to have met your expectations.

Regards,
Bubblegum Customer Support

Rated 4 out of 5 stars

My frist time

Yes,quick response is my first time engaged car insurance, I hope if any problem there will helping. Thank to u(Ken chew)

21 August 2023
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Reply from Bubblegum

Hi Bohaare,

We’re really grateful and appreciate you taking the time to share your rating with us. We will share this with Ken Chew to let him know to keep up the amazing work. Please reach out to us if you need any help. We are here to help.

Regards,
Bubblegum Customer Support

Rated 5 out of 5 stars

Quote was 2nd cheapest

Quote was 2nd cheapest, but as a support to the dealer we proceed with it, and was surprise it came with 2 free servicing.. so it made it all worth it.

20 August 2023
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Reply from Bubblegum

Hi Louis K,

Thank you for giving us a 5-star review. We are happy to have met your expectations.
Please write to us with a copy of your resume to support@bubblegum.co.

Regards,
Bubblegum Customer Support

Rated 4 out of 5 stars

Promising New Player in the Insurance sector

Bubblegum offered a highly competitive price for my car insurance premium which was easily much cheaper compared to its competitors. Remains to be seen whether its after-sales services are as good, but it looks promising for now.

8 August 2023
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Reply from Bubblegum

Hi George,

We’re really grateful and appreciate you taking the time to share your rating with us. This encourages us, and we will strive to provide you with better service in the future. Please reach out to us if you need any help. We are here to help.

Regards,
Bubblegum Customer Support

Rated 5 out of 5 stars

Fast response.

15 August 2023
Bubblegum logo

Reply from Bubblegum

Hi Kuna,

Thank you for giving us a 5-star review. We are happy to have met your expectations.

Regards,
Bubblegum Customer Support

Rated 3 out of 5 stars

Misrepresentation.

Can be misrepresentation when a promotion was offered by your system for a product signed up. When signing up, payment made, and a welcome note received. But after 24 hours, still no news of how to claim a promotion. Upon writing in to ask, promptly the respond came in with instructions on how to make a claim. WHAT IF PEOPLE DON'T WRITE, WILL THERE BE A CONCERN REPLY TO THESE INNOCENTS ?

13 August 2023
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Reply from Bubblegum

Hi Abraham Koh,

Thank you for your 3-star review! We regret hearing about your unpleasant experience with us. For the gift claiming process, you can find it in the promotion email by clicking on the T&C link. We will look into your feedback and forward it to the relevant team for their review.

Regards,
Bubblegum Customer Support

Rated 4 out of 5 stars

Quick

Quick, easy and hassle free. I got what i wanted

9 August 2023
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Reply from Bubblegum

Hi,

We’re really grateful and appreciate you taking the time to share your rating with us. This encourages us, and we will strive to provide you with better service in the future. Please reach out to us if you need any help. We are here to help.

Regards,
Bubblegum Customer Support

Rated 4 out of 5 stars

Get prompt response on my queries

Get prompt response on my queries, however the reply seem to be not straight to the point. Until now, I m not sure whether my comprehensive plan include the gear box warranty or not

3 August 2023
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Reply from Bubblegum

Hi TH Teo,

We’re really grateful and appreciate you taking the time to share your rating with us. Please send an email to support@bubblegum.co and we can assist you by checking with our relevant team. Thank you.

Regards,
Bubblegum Customer Support

Rated 5 out of 5 stars

Is easy to apply and get instant…

Is easy to apply and get instant confirmation!

30 July 2023
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Reply from Bubblegum

Hi Boon,

Thank you for giving us a 5-star review. We are happy to have met your expectations.

Regards,
Bubblegum Customer Support

Rated 5 out of 5 stars

Fast and efficient service ‘ hope it…

Fast and efficient service ‘ hope it continues during my period with you and hope to continue with you
In fact I am thinking of being part of your team as I do have general insurance licence ; pls advice
Thank you
Regards
Shaik

30 July 2023
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Reply from Bubblegum

Hi Shaik,

Thank you for giving us a 5-star review. We are happy to have met your expectations.
Please write to us with a copy of your resume to support@bubblegum.co.

Regards,
Bubblegum Customer Support

Rated 5 out of 5 stars

Car Insurance

I have requested for car insurance quote comparison through moneysmart. Very responsive and gave good recommendations. It was a straightforward process for me. Able to answer any doubts and questions I have. Highly recommend and satisfied with this experience.

26 July 2023
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Reply from Bubblegum

Hi Raymond K. ,

Thank you for giving us a 5-star review. We are happy to have met your expectations.

Regards,
Bubblegum Customer Support

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