Really poor. I’ve ordered from Bubblegum a number of times over the years and was initially impressed. However the last two times I’ve ordered balloons for my children’s birthdays, the balloons have a... See more
Company replied
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Really poor. I’ve ordered from Bubblegum a number of times over the years and was initially impressed. However the last two times I’ve ordered balloons for my children’s birthdays, the balloons have a... See more
Company replied
Excellent delivery, everything as expected and delivered via DPD intact. The best thing is that 4 months on and my daughter’s balloons are still going! They are full and show no signs of loosing ai... See more
Bubblegum balloons have created various number stacks and balloon garlands for me and all have been incredible. Most recently we were let down by another company 3 hours before a party and bubblegum b... See more
Excellent website and great product options. So nice to find somewhere that will offer any number of individual numbered balloons and ability to include gift card as a lot of sites don’t. (Ballons w... See more
Bubblegum Balloons deliver inflated helium-filled balloons via the post. Providing personalised balloon deliveries for all occasions, the balloon-in-a-box service is the perfect way to surprise and delight a loved one.
Unit 16, Armstrong Mall, Southwood Business Park, GU14 0NR, Fleet, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 72% of negative reviews
Typically replies within 48 hours
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These balloons are absolutely brilliant.
I have ordered them on four occasions and they have always looked superb, immaculately presented and stunningly arranged.
Wonderful products and exceptionally helpful people.
Thank you very nuc
I absolutely love Bubblegum Balloons and use them every time I'm looking for Balloons. We have different ones out as decoration for different seasons/events. They last weeks in my experience. I had an issue with a partly deflated Balloon arriving recently, I sent an email and got a reply within 15 minutes offering to send me out a new balloon for delivery next day! Fantastic customer service in my opinion. I will be continuing to use Bubblegum Balloons 🎈
Honestly incredible. High quality, great prices and perfect service. I rarely feel compelled to write reviews but this company is nailing it. Highly recommend for a stress free way to add magic to your special occasions. Thank you!
I ordered the number 15 in balloons to be used for my 15th anniversary celebrations and only the number 5 balloon arrived, and, obviously, this is useless on its own, and unfortunately for me that I didn't check the reviews BEFORE my order, as it seems that this is a recurring theme with this company. People that order 2 balloons regularly complain of only receiving one of the balloons.
---- UPDATE ----
Following my complaint stating my legal rights under the Consumer Rights Act 2015, I have been fully refunded by the company. At least that...
Thank you Bubblegum for your understanding and refund.

Reply from Bubblegum Balloons
I ordered balloons online from Bubblegum Balloons for my mum’s birthday, and they were absolutely gorgeous! The ordering process was really easy, and the balloons arrived perfectly packaged and exactly as shown on the website. The colours were stunning and they lasted beautifully, making the whole celebration feel extra special. Fantastic quality and service — I’ll definitely be ordering again! 🎈

Reply from Bubblegum Balloons
I paid almost 100.00 for an 18th birthday balloon stack. Only the number 8 arrived the day before my daughters birthday. When I finally got through to the company they promised they could get the number 1 to me by 10am next day which would be too late as my daughter would bo doubt be running down stairs long before that. A number 8 no matter how lovely the balloon would have been very disappointing! Instead one of my own team drove to the shop to collect the number 1. Thank goodness she did....as in the box was another 8! I managed to negotiate a 50 percent discount but quite frankly given the stress, the loss of an employee having to collect for me, Im more out of pocket than the full price and I have more grey hairs too. Don't get lured in by pretty balloons at INFLATED prices. Card Factory may not be as pretty but they would have been less stressful and I would have been better off! Remember though, it's not Bubblegum Balloons fault as they kept telling me....DPD out of their control apparently. I assum DPD forced the contract on them.....

Reply from Bubblegum Balloons
So easy to order and arrived perfect and just like photo. We'll done and thank you.

Reply from Bubblegum Balloons
Great selection of balloons perfectly delivered for our birthday party. My son loved the football themed balloons!

Reply from Bubblegum Balloons
I always order through Bubblegum balloons now for my children's birthdays. Always reliable, beautiful balloon displays, never disappointed.
Very disappointed, I ordered a personalised balloon bunch for my triplets 18th birthday & when the box arrived there was just one single balloon. I made contact with customer service & was told that my order had been split on two deliveries? Why you would split a balloon bunch into two deliveries makes no sense. I was told I would receive the second delivery the same day. I paid a premium delivery charge to receive my delivery before midday. I never did receive the promised second delivery.
I have ordered balloons from Bubblegum Balloons several times, they’re always delivered promptly and on time, beautiful quality and last ages! Huge variety to choose from too, my go to for birthday surprises!!
Proceed with caution. I ordered balloons for my children’s birthdays. On the first occasion we were disappointed as the personalisations we had asked for did not materialise despite many emails. The helium stars only stayed inflated for two days even though we had followed instructions. Giving the company a second chance we ordered for another child, The boxes arrived battered with one balloon completely deflated and another large one very limp. We ordered the day before the birthday and as soon as we took delivery we reported the problem by the phone. No help offered over the phone and customer services has an out of office from 3pm. Not until midday the following day did I get a response offering a replacement for just one of the balloons or half the cost as a refund. Too late for a replacement and only received a fraction of the balloon bunch’s total cost. I wouldn’t recommend as I had two birthdays ruined.

Reply from Bubblegum Balloons
I’m beyond disappointed. I ordered custom balloons for my daughter’s 12th birthday, including her name—something really special for her big day. When I opened it (after she went to sleep), there was only one balloon with the number "2". That’s it.
Her birthday is tomorrow, and the surprise is completely ruined. How can a company mess up such a simple yet meaningful order? Where is the quality control? This is not just a mistake—it’s a total failure that impacted a child’s birthday.

Reply from Bubblegum Balloons
It’s my second time using bubblegum balloons and not only are there arrangements incredible but their customer service is fantastic. I somehow managed to book balloons for the wrong delivery date - I realized only the afternoon before they were meant to be delivered and within 5 mins of phoning them, they had arranged for the balloons to still come the next day! Will 100% use them time and time again!

Reply from Bubblegum Balloons
Bubblegum Balloons are Fantastic. I ordered some Ballon’s for a gift as my friends have retired.
Was ordered Frid Pm and were delivered Sat Pm.
Brilliant service, answer queries straight away. Delivery driver was very prompt!!
Five Stars all the way. Will definitely use again.
THANKYOU.
Very disappointed paid £90 for my Daughters 18th Birthday ballon.. Hasn’t turned up.
Beautiful balloon and excellent customer service, thank you!
Amazing! - I ordered some balloons for my daughter - who turned 26! - She cried when she saw the balloons. I had ordered the 7 hearts with a helium balloon with an image of her face on it and the number balloons that had balloon flowers on them. It looked exactly like the image and I couldn't be happier. I paid extra for the delivery which was my choice as I wanted them in the morning and they arrived about 8:30am. Would definitely use again!
The best balloons and a company I continue to come back to. Delivery is always on time too.
First time I used Bubblegum Balloons and they have been so great and help!!
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