Really poor. I’ve ordered from Bubblegum a number of times over the years and was initially impressed. However the last two times I’ve ordered balloons for my children’s birthdays, the balloons have a... See more
Company replied
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Really poor. I’ve ordered from Bubblegum a number of times over the years and was initially impressed. However the last two times I’ve ordered balloons for my children’s birthdays, the balloons have a... See more
Company replied
Excellent delivery, everything as expected and delivered via DPD intact. The best thing is that 4 months on and my daughter’s balloons are still going! They are full and show no signs of loosing ai... See more
Bubblegum balloons have created various number stacks and balloon garlands for me and all have been incredible. Most recently we were let down by another company 3 hours before a party and bubblegum b... See more
Excellent website and great product options. So nice to find somewhere that will offer any number of individual numbered balloons and ability to include gift card as a lot of sites don’t. (Ballons w... See more
Bubblegum Balloons deliver inflated helium-filled balloons via the post. Providing personalised balloon deliveries for all occasions, the balloon-in-a-box service is the perfect way to surprise and delight a loved one.
Unit 16, Armstrong Mall, Southwood Business Park, GU14 0NR, Fleet, United Kingdom
No recent history of asking for reviews
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Replied to 75% of negative reviews
Typically replies within 48 hours
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Fantastic balloons, ordered 4 and arrived on time and in great condition. Recipient was very pleased with them.

Reply from Bubblegum Balloons
Fantastic flamingo. Absolutely stunning. Love the weighted feet?

Reply from Bubblegum Balloons
Unfortunately, the balloons arrived late and part of the order was missing. The balloon that arrived was deflated because it stayed with the courier (DPD) too long. The company sent new balloons two days later than the required arrival date, but with balloons arriving after a birthday (and for the price of the service), unfortunately this is not good enough. I would not recommend this company.

Reply from Bubblegum Balloons
Excellent product and help customer services when I booked the wrong time they quickly resolved it.

Reply from Bubblegum Balloons

Reply from Bubblegum Balloons
Always very helpful people and a great quality product

Reply from Bubblegum Balloons
Very cute balloon , delivered on time . Minimal packaging . Recipient was delighted

Reply from Bubblegum Balloons
Definitely recommend. I love helium balloons and have used BB many times now. Always receive the balloons I’ve ordered, nothing swapped out because of stock issues. The balloons are extremely stylish and well put together. Only once did I have a balloon that was deflateing and the customer service was exceptional, I called disappointed for a possible discount but instead they kindly replaced the main balloon in time for father's day celebrations. Very happy with their service.

Reply from Bubblegum Balloons
I have used Bubblegum Balloons on many special occasions, from Bespoke Orders to ordering online and always have been really happy with the service. Bubblegum Balloons always have high standards and great attention to detail and always go the extra mile on making the balloons extra special 🎈

Reply from Bubblegum Balloons
I buy Bubblegum balloons every couple of months for my 13 month old granddaughter as she lives away. The joy on her face when she sees them and loves playing. The giraffe she has now is bigger than she is!
Also great customer service as I contacted them for a list of my past orders to her as I'd forgotten! Yes they are pricey but well worth it.

Reply from Bubblegum Balloons
The most helpful team, fast responses and incredible final product. We couldn't be more thankful and will use Bubblegum for all of our balloon needs going forward x

Reply from Bubblegum Balloons
I bought 2 balloons for my birthday trip away. They arrived on the 3rd all fine, but when we opened them again on the 4th - the ladybug was significantly deflated. I got back in touch with bubblegum to see if there was anything they could do. I'm aware that this problem was slightly out of their control, but they were SO kind about it. A replacement was delivered the following day in time for my actual birthday which was on the Monday. Happy to report both balloons are still going strong a week later! I always use this company for birthday balloons as the quality is exceptional and all the staff I've come in contact with are genuinely caring. Will continue to use them in the future.

Reply from Bubblegum Balloons
Thank you for making my 1 year’s daughter birthday special with beautiful balloons 🎈 I had an issue with one of the balloons, but the customer service has resolved it promptly and resend me the balloon. I was really happy with the service and the quality of balloons. My daughter loved playing with them too.

Reply from Bubblegum Balloons
Great experience and delivery on time! Thank you 😊

Reply from Bubblegum Balloons
Great stock availability order was out of stock in a lot of retailers. Excellent customer service and quick delivery. Thank you will definitely use again 🎈🎈

Reply from Bubblegum Balloons
Always making our events happier for the kids.
Perfect choice, quality and support.
Great customer service nothing is too much. Fast response on orders always welcoming on collection. Thank you !
Next day delivery failed to arrive. In fact, still hasn't. TBD on condition.
Website is not very clear on items and add-ons (feels like buying DLC for games).
I'll revised depending on customer service.

Reply from Bubblegum Balloons
Ordered my son’s birthday balloons, slight issue with a couple, they rectified the situation promptly and professionally.
Outstanding customer care.
I would like to edit my previous review based on the customer service I have since received from Bubblegum & the way they handled my complaint.
With this is mind, I am happy to report that they looked into my query & have since taken steps to make the "packages" available clearer which is all I had asked for.
Errors do happen, that's life but when a company deals with this in a professional; manner then I am even happier to recommend them as a business & this is exactly what has happened here.
Thank you Loraine for taking the trouble to contact me directly & spend time looking into my order, I am really happy with the outcome & look forward to placing another order with you soon :) :)

Reply from Bubblegum Balloons
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