Bubble Panda Reviews 2,386

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 163 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, including cups, lip balms, and bubble tea ingredients, often highlighting the delicious flavors and variety available. Many appreciate the thoughtful and beautiful packaging, making orders feel like special gifts, and note the excellent value for money. Reviewers frequently mention fast and reliable delivery, with orders arriving well-packaged and on time, often exceeding expectations. However, some customers experienced issues with delayed shipping, with orders taking longer than expected to dispatch or arrive. A few people also reported receiving damaged items, such as broken cups or ruptured bubble tea components, or missing items from their orders. Additionally, there were instances where promotional offers, like discount codes, did not work as advertised, and some found the product descriptions for bundles to be misleading regarding colors or contents.

What people talk about most

Product

People report positive experiences with the product, often highlighting the great taste, amazing flavors, and... See more

Quality

Customers consistently note positive experiences with quality, praising the actual product, amazing flavors,... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speedy delivery and the... See more

Order

Clients share positive opinions on order, with many reviewers expressing satisfaction with the products and... See more

Value for money

Customers had positive experiences with value for money, with many reviewers consistently praising the great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve got lots of kits from them in the past and they’re always perfect. The bubbles syrups and teas taste amazing, their combinations are super delicious and I recently got their lip balms and ice cub... See more

Rated 5 out of 5 stars

I absolutely loved my bundle package from Bubble Panda UK! 🧋🐼💖 The package was such a treat — it came with 3 boxes of boba tea products, some super cute lip balms, a beautiful glass boba c... See more

Rated 5 out of 5 stars

I pre-ordered four Swizzels refill boxes as Christmas gifts, and they showed up well ahead of time, so I had plenty of opportunity to wrap and distribute them. The presentation was excellent, and the... See more

Rated 5 out of 5 stars

Always quick at sending and the kids love them boxes are well presented and kids get excited at trying new ones . The tea its self is fantastic rdally good flavouring we love there's always a offer on... See more


Company details

  1. #2 of 3 best companies in Bubble tea store
  2. #25 of 75 best companies in E-commerce service
  3. #17 of 33 best companies in Tea Shop

About Bubble Panda

Written by the company

We are Bubble Panda!

We are a Manchester based online company, selling bubble tea kits to make delicious shop-quality bubble tea from home. We use premium ingredients and have loads of exciting flavours and toppings to choose from.

Plus, we’ve added a British twist to bubble tea with flavours such as rhubarb. We also sell a range of bubble tea accessories – everything from our signature Bubble Panda cup & straw set to juicy fruit lip balms!

Fast UK Shipping

Free shipping on orders £25 and over

We aim to dispatch all orders in 1-3 working days and then delivery within 2 working days.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great experience 👍

I bought these starter pack for my son and he loved all the flavours but the coconut and chocolate flavours were his favourites. The glass cup is such good quality. Id definitely buy again.

30 May 2025
Rated 5 out of 5 stars

The best by far

I really love bubble Panda I’ve tried others & there’s really no comparison I always come back to them - easy instructions too I’ve just tried the milk tea & loved it

28 May 2025
Rated 5 out of 5 stars

Brilliant company

Brilliant company. Great prices, always lots of really good deals, fast delivery, lovely designed packaging so great for presents, accessories are amazing quality and the bubble tea is really tasty, what more could you ask for! We have ordered a few different things now and have been very impressed each time.

28 May 2025
Rated 3 out of 5 stars

Dispatch and Delivery nightmare

Tea is amazing, Products are great, but the delivery is a joke ordered some stuff on the 30th may was apparently dispatched 3 days ago but tracking still shows as we're expecting your item 3rd time I've order 3rd time it's taken 7 to 10 days to arrive website needs to be much clearer on the turn around as its 2 days once it's actually with Royal mail customer services pretty unhelpful to won't chase orders even though first time I ordered was for my daughters birthday it arrived the day of her birthday!

6 June 2025
Unprompted review

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