I seen reviews in regards to the refund or cancellation policys where people weren't happy. Fortunately for me nothing went wrong in my process for booking my flights. I don't need to cancel or refund... See more
Company replied
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Review summary
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Reviews shaping this summary
The process took around 10 minutes to be completed but no extra costs were added or anything wrong. Just the name and middle name were not separated in the flight tickets, same as my 2 last names.... See more
Company replied
Cheaper than all other platforms if you’re not selecting any extras or seats. Process was quick and easy
Company replied
Booking is smooth and easy. But to say the transactions are at owner's risk unless customers pay insurance is not good.
Company replied
Company details
Written by the company
BudgetAir.com.au is part of Travix International, a global online travel company that operates in 39 countries. Our headquarter is in Amsterdam, The Netherlands. We specialise in flights, also offer hotel reservation, car rental and ground transportation services.
Written by the company
Contact info
4.0
Great
13k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Excellent and good with service and…
Excellent and good with service and extras with good service.
27 June 2026
Reply from BudgetAir.com.au
We're so happy to hear you found our service and the extras excellent. We appreciate your kind words!
Reply from BudgetAir.com.au
Thanks, we appreciate your feedback and review!
Booking process was easy with not too…
Booking process was easy with not too many extras to choose from
27 June 2026
Reply from BudgetAir.com.au
We appreciate your feedback regarding our booking process. We are always working to make it as straightforward as possible for everyone.
Everything went very smoothly when we…
Everything went very smoothly when we booked our flight’ it was great , Thanks again
27 June 2026
Reply from BudgetAir.com.au
We're so happy to hear that your flight booking experience was smooth and positive! We appreciate you sharing your kind feedback with us.
Reply from BudgetAir.com.au
We're happy to hear that purchasing flight tickets was a smooth process for you. We appreciate your positive feedback!
Dependable flight booking provider.
The booking went well, and the price was much lower than some other providers. Why pay more for the same flight? I would definitely use Budget Air again in future.
30 June 2026
Reply from BudgetAir.com.au
We're so happy to hear that your booking experience was smooth and that you found our prices to be competitive. We truly appreciate your positive feedback and look forward to assisting you again!
Reply from BudgetAir.com.au
We're so glad you found our pricing good and the booking process easy. We truly appreciate your positive feedback!
So far so good 👍, but I haven't completed my journey..
So far so good 👍, but I haven't completed my journey..
So how can I give a review 🤔
Bookings was easy and smooth.
29 June 2026
Reply from BudgetAir.com.au
Hello Hani,
Thank you for sharing this feedback.
It is great to hear that the booking process was easy and smooth. The team will look into the booking details to ensure everything remains on track for the upcoming journey.
Kind regards,
Steve
BudgetAir
All good
All great, my only observation is that I did not received my tickets via email, other than that all good
23 June 2026
Reply from BudgetAir.com.au
We're so happy to hear you had a great experience! We confirm your etickets have been sent. Please check your mail and spam or you can find a copy in your budget air my account. Kind regards Anne
Great
The price for the flight is exceptional, no hidden fees as you scroll done, great options for payments and the site was very easy to use. Will use them again.
29 June 2026
Reply from BudgetAir.com.au
We are so happy to hear that you found our flight prices exceptional and our website easy to use! We truly appreciate your positive feedback and look forward to assisting you again with your travel plans. Thank you for choosing us!
The booking process was smooth
The booking process was smooth, but I was disappointed after choosing my seats to immediately be told that I would be refunded for the cost and the seats had not been booked.
I am now unsure how to reserve a seat.
29 June 2026
Reply from BudgetAir.com.au
Hello John,
Thank you for the feedback.
It is good to know the booking process was smooth. The team will look into the seat reservation status right away and get back to you within 24 hours with next steps for selecting seats.
Kind regards,
Steve
BudgetAir
Reply from BudgetAir.com.au
Hello Alejandro,
Thank you for your feedback.
Our system records show that your booking is fully confirmed and active, with no errors or changes logged. While all of our customer service channels—including live chat, email, and phone support—remain fully accessible, we have not registered any incoming contact attempts or inquiries from your account regarding this reservation.
The booking status and communication logs are being reviewed right away. A member of our team will call you within 24 hours to directly understand your experience and see how we can assist.
Kind regards,
Steve
BudgetAir
Happy with services and well time…
Happy with services and well time managed our e-tickets.... much appreciated
Regards
Sahar
28 June 2026
Reply from BudgetAir.com.au
We're so glad to hear you were happy with our services and the timely delivery of your e-tickets! Thank you for your kind words.
I tried it for the first time about a…
I tried it for the first time about a week ago it was great booking though them so I booked another 2 flights with them so easy all done in minutes I'll be booking through them again
25 June 2026
Reply from BudgetAir.com.au
We're so happy to hear you had such a great experience booking with us! We appreciate your kind words and look forward to assisting you with future flights.
Reply from BudgetAir.com.au
We're glad booking was easy and affordable.
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